Top Senior IT Jobs in Ann Arbor, MI

Owns the strategy and execution of eDiscovery and information governance programs across business functions and enterprise platforms. Partners with engineering teams to improve EDRM capabilities, translates regulatory requirements into system controls, manages roadmaps, dependencies, risks, and audit documentation, and validates compliance tooling through comprehensive testing. The role also identifies automation opportunities, responsibly applies generative AI and workflow tools, and drives organizational adoption.

Designs and delivers secure, scalable cloud solutions across AWS and Azure for application, data, scientific, and research workloads. Partners with customers to translate requirements into architectures, develops Terraform infrastructure and automation, integrates DevOps and CI/CD capabilities, and manages solutions through implementation and transition to operations. Responsibilities include cloud networking, identity, security, monitoring, backup and recovery, troubleshooting, documentation, technical reviews, and collaboration within an Agile Cloud DevOps team.

Leads IT QA teams and quality outcomes across products and delivery areas. Responsibilities include people management, talent development, QA governance, test automation strategy, release readiness, risk management, quality metrics, stakeholder partnership, resource planning, and continuous improvement. The role manages up to 15 QA analysts and drives scalable testing practices, automation adoption, delivery confidence, and customer-focused quality results.

The Senior Business Analyst supports PACER development by eliciting, analyzing, documenting, and managing business and technical requirements. Responsibilities include writing user stories and acceptance criteria, modeling workflows, developing test plans and cases, coordinating user acceptance testing, validating deliverables, managing risks, supporting product roadmaps, and improving end-to-end processes. The role collaborates with product owners, architects, testers, developers, customers, and stakeholders in an Agile Scrum environment.

Leads IT projects from initiation through closure, managing plans, deliverables, budgets, timelines, risks, issues, communications, and cross-functional teams. Establishes and improves project management methodology, PMO processes, governance, reporting, KPIs, resource planning, demand management, and project roadmaps. Partners with business leaders to align technology initiatives with organizational goals and expected benefits while ensuring compliance with quality, safety, security, environmental, and regulatory requirements.

Administer, configure, and support JD Edwards EnterpriseOne CNC environments, including architecture, security, performance tuning, integrations, upgrades, deployments, and lifecycle management. Manage incidents and changes using ITIL, ensure high availability and disaster recovery, troubleshoot complex issues, lead CNC projects, collaborate with infrastructure and database teams, and mentor team members. The role requires 24/7 operational support, including occasional night, weekend, and holiday shifts.

Administers Informix, MySQL, and other databases across cloud and hybrid environments. Responsibilities include configuration, maintenance, performance tuning, security remediation, replication, monitoring, Tier 3 support, schema changes, migrations, SQL data extraction, backup recovery testing, automation, compliance, and collaboration with engineering, architecture, security, and application teams.

Lead architecture and delivery of IT automations and integrations across platforms (n8n, Airflow, Temporal, Jira). Act as technical DRI for complex automation projects, partner with Security and IAM, build reusable frameworks and documentation, establish engineering standards and code review practices, and mentor peers.

Designs and supports enterprise data integrations, ETL/ELT pipelines, APIs, data models, and transformations across Microsoft platforms. Maintains data quality, governance, security, and reliability while developing CI/CD pipelines, deployment automation, and release processes. Troubleshoots integration and deployment issues, manages environments, supports reporting and analytics, and collaborates with technical and business stakeholders to deliver scalable data solutions.

Design and own an event-driven data architecture that moves healthcare claims data through AWS and Snowflake into fraud, waste, and abuse alerts. Establish architecture standards, approve material changes, build complex pipeline components, and ensure scalability, reliability, and compliance with PII/PHI constraints. Collaborate with data science, compliance, technical, and investigative teams while supporting government review timelines. This is a hands-on principal role requiring strong Python, SQL, AWS, Snowflake, and production streaming pipeline experience.

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Lead the architecture, development, deployment, and reliability of cloud-based customer experience platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Design integrations, data pathways, CI/CD pipelines, and infrastructure automation while ensuring security, compliance, scalability, and performance. Serve as a technical subject matter expert, guide global agile teams and vendors, coach engineers, establish DevOps practices, and troubleshoot critical production issues.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Lead the strategy, architecture, administration, optimization, and integration of Agiloft’s Salesforce ecosystem. Gather requirements, design and implement Salesforce solutions, oversee data flows and connected services, guide Salesforce Administrators, manage vendors and implementation partners, and lead related projects. Ensure best practices, automation, system reliability, data accuracy, stakeholder alignment, and continuous improvement across Sales Cloud, CPQ, Service Cloud, Experience Cloud, and integrated platforms.

Owns day-to-day IT operations across headquarters and more than twenty software businesses. The role will standardize identity, endpoint, SaaS, device lifecycle, security, onboarding, incident response, vulnerability management, documentation, and acquisition integrations. It will also optimize cloud costs, evaluate vendors and managed services, establish governance, and recommend the long-term IT operating model. This is a hands-on builder role requiring practical judgment, strong communication, and the ability to create reliable, repeatable processes in an ambiguous environment.

The Security Compliance Analyst manages cybersecurity, data privacy, classification, retention, governance, vulnerability assessments, incident response, and ATO documentation. Responsibilities include monitoring cloud environments and system logs, using SIEM tools, analyzing security risks, supporting security policies, reporting incidents, and ensuring compliance throughout the system lifecycle. The role also collaborates with Agile teams and stakeholders to protect sensitive data and resolve information assurance issues.

Develops and administers privacy, data classification, retention, and data-sharing policies for a federal court data platform. Conducts Privacy Impact Assessments, privacy risk analyses, and technical problem solving; drafts and manages data-sharing agreements, MOUs, and ISAs; maintains agreement inventories; and advises governance, legal, engineering, and business stakeholders on privacy-by-design, regulatory compliance, and secure handling of sensitive and personally identifiable information.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Leads end-to-end WMS and LMS implementation projects across warehouse sites, covering requirements, design, configuration, integrations, testing, launch, documentation, training, troubleshooting, and production support. Manages vendors, clients, budgets, risks, schedules, communications, and project closure. Develops WMS customizations and business requirements, coordinates cross-functional teams, mentors junior staff, and ensures successful, on-time deployments.

Develop, configure, customize, integrate, test, and troubleshoot ServiceNow applications for CMS. Build workflows, automations, access controls, Service Catalog solutions, APIs, and integrations using REST, SOAP, and Integration Hub. Use ServiceNow AI capabilities and JavaScript-based development tools, participate in code reviews, maintain technical documentation, ensure system reliability, and recommend platform improvements. Collaborate with cross-functional Agile teams while managing shifting priorities and supporting advanced ServiceNow capabilities including ITSM, Discovery, CMDB, Now Assist, AI Search, and Automated Test Framework.

Designs, implements, configures, and supports enterprise cybersecurity solutions across IAM, endpoint, network, email, application, cloud, and security awareness domains. Conducts vulnerability assessments, threat hunting, incident investigation, security tool tuning, policy development, and security architecture reviews. Serves as a security subject matter expert on technology projects, collaborates with an MSSP, provides incident escalation support, and maintains availability for critical security operations.

Manages enterprise applications, including implementation, configuration, maintenance, upgrades, security, and user support. Partners with business stakeholders to translate operational needs into technology solutions, develop roadmaps, optimize processes, and deliver digital enablement initiatives. Coordinates projects, requirements, testing, training, vendors, and system governance while ensuring data integrity, compliance with SOX and GxP requirements, documentation, validation, and audit readiness.

Designs and supports scalable cloud data warehouses for CMS healthcare fraud, waste, and abuse analytics. Responsibilities include data modeling, healthcare interoperability, secure HIPAA-compliant governance, lineage, testing, CI/CD, automation, workflow scheduling, and technical architecture. The role integrates claims and healthcare domains using Snowflake and industry standards while collaborating with stakeholders, documenting solutions, and leading warehouse project delivery.