Top Senior Account Manager (AM) Jobs in Ann Arbor, MI

Manages strategic group benefits client accounts as the primary contact, resolving issues, coordinating renewals, preparing reports and stewardship presentations, and partnering with internal teams, brokers, underwriters, and third-party administrators. The role supports client retention and growth, improves administrative processes, maintains Salesforce records, escalates complex issues, and mentors junior account managers. This is a remote position requiring strong insurance benefits knowledge, organization, communication, and client relationship management skills.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

Manage strategic relationships with global hyperscale data center clients, including renewals, commercial negotiations, service implementation, issue resolution, reporting, audits, and account growth. Oversee project scope, schedules, risks, and cross-functional resources while advocating for customers and coordinating operational delivery. The role requires data center infrastructure knowledge, strong communication, escalation management, and project leadership. This is a remote position with 10–15% travel for customer meetings.

Manages enterprise client relationships across construction projects, markets, and business units. Monitors account performance, client satisfaction, risks, financials, and commitments; maintains client intelligence and Salesforce records; supports account strategy and growth; identifies expansion opportunities; coordinates account-level actions; and leads project reviews and onboarding. The role requires strong construction lifecycle knowledge, client-management skills, cross-functional collaboration, and consistent follow-through.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and commitments; develops stakeholder relationships; supports account strategy and growth; maintains Salesforce data, dashboards, playbooks, and opportunity information; coordinates account actions; leads project reviews and onboarding; and escalates issues while collaborating across teams without direct authority.

Supports enterprise client relationships across construction projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence, supports account strategy and growth, coordinates follow-through, leads project after-action reviews and onboarding, and escalates issues while partnering with account and business unit leadership.

Manage and scale the channel partner ecosystem by developing channel strategy, recruiting and enabling partners, driving partner-sourced pipeline and revenue, and managing relationships with major technology partners. The role owns channel forecasts, performance metrics, partner programs, joint business planning, sales execution, and cross-functional alignment across Sales, Marketing, Product, Finance, and Customer Success. It is remote for candidates in the DC, Maryland, or Virginia metro area with minimal travel.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Owns a portfolio of state, local, and higher education accounts across the East Coast. Responsibilities include renewals, expansion ARR, new logo growth, territory planning, multi-product adoption, full-cycle sales, procurement processes, forecasting in Salesforce, stakeholder relationship management, and representing Cision at industry events. Requires public sector sales expertise, SLED procurement knowledge, negotiation skills, SaaS or technology sales experience, and established East Coast government relationships.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.

Leads e-commerce sales growth and strategy across emerging and key retail accounts. Responsibilities include account relationships, category management, assortment, promotions, advertising, forecasting, P&L and trade-spend management, retailer onboarding, sales reporting, platform innovation, and identifying profitable channel opportunities. The role partners with marketing, analytics, operations, and finance teams to execute account plans and grow the e-commerce portfolio.

Manage enterprise sales and account growth for state government customers using Esri GIS technology. Build executive relationships, develop account strategies, identify opportunities, present solutions, manage sales cycles, and meet revenue goals. Collaborate with internal teams and partners while advising customers on GIS applications, budgeting, procurement, and government operations.

Manage a portfolio of carrier accounts after implementation, driving retention, expansion, renewals, pricing negotiations, and long-term commercial growth. Build account plans and financial models, monitor customer health and revenue metrics, lead QBRs, coordinate cross-functionally to resolve service issues, and communicate customer feedback to Product and Strategy. The role requires strategic relationship management within trucking, logistics, freight, or transportation technology.

Owns enterprise account strategy and quota for Boomi’s platform, driving revenue growth within existing customers. Builds executive relationships, consults on data integration and SaaS solutions, aligns technical capabilities with business goals, manages complex cross-functional sales, collaborates with partners, and supports local field events.

Manages strategic partner accounts to expand market footprint, grow revenue and unit sales, and improve partner health. Responsibilities include partner enablement, sales strategy, forecasting, performance analysis, product training, business reviews, co-marketing, deployment planning, and cross-functional collaboration. The role maintains Salesforce records, presents performance reports, supports RFPs, attends trade events, mentors teammates, and travels up to 25% across North America.

Own strategic relationships with a portfolio of family law firms, serving as the primary contact for owners and managing partners. Lead alignment calls and business reviews, develop client roadmaps, track acquisition and revenue performance, identify growth and churn signals, and connect marketing activities to business outcomes. Advise clients on pricing, intake, operations, capacity, and hiring while coordinating with project managers and channel specialists.

Manages strategic label-industry customer accounts, driving renewals, retention, upsell, cross-sell, and new revenue. Leads consultative enterprise software sales cycles from discovery through contract execution, recommends ERP solutions, coordinates demonstrations and internal teams, maintains CRM pipeline and forecasts, and represents the company at customer meetings and industry events. Requires approximately 30%–35% travel.

Manage a portfolio of high-level digital advertising accounts from onboarding through renewal. Serve as the primary client contact, coordinate campaign execution across internal teams, monitor performance, deliver reporting, drive retention and expansion, manage forecasts, oversee campaign changes, perform quality assurance, and maintain accurate CRM and project data.

Own revenue growth, expansion, and partner development across assigned accounts. Build joint growth plans with Service Providers, recruit and enable partners, lead business reviews, accelerate partner-led opportunities, and coordinate resolution of revenue-impacting issues. Maintain Salesforce pipeline and account data, provide performance insights, support strategic enterprise opportunities, and relay partner feedback to internal teams. The role requires significant customer and partner engagement and travel up to 50%.

Own Cogent’s Central US channel strategy, recruit and activate strategic partners, develop joint account plans, generate partner-sourced pipeline, enable partners, and support enterprise security deals through close. Track bookings, pipeline, partner productivity, and program ROI while building revenue-producing relationships across the Midwest and South Central markets.

Own day-to-day relationships across a portfolio of client accounts, lead status calls, track deliverables, coordinate contractors, manage escalations, and ensure timely, high-quality delivery. The role also supports account strategy, renewals, and closing while translating client needs into appropriate scopes and deliverables. It requires government contracting experience, strong organization, communication, project coordination, and the ability to manage multiple workstreams remotely.