Top Senior IT Jobs in Ann Arbor, MI

Leads Engine’s distributed IT organization and modernizes its IT function. Responsibilities include managing engineers and support analysts, improving device lifecycle and endpoint security, architecting Okta-based identity and automation, overseeing onboarding and offboarding, establishing support SLAs, partnering with Security and People teams, reducing technical debt, and delivering cross-functional technology programs. The role is hands-on, combining strategic leadership with technical troubleshooting and execution.

Lead a globally distributed IT engineering team building enterprise integrations, workflow automation, orchestration, and AI-native workflows. Set technical direction, establish roadmaps, manage delivery metrics, and partner with business and service operations leaders to eliminate manual work. Guide engineers on architecture, CI/CD, testing, and development practices while evaluating emerging automation and AI tools. Build integrations across identity, ITSM, SaaS, and enterprise systems, and grow team capabilities across US and India time zones.

Leads strategic sourcing initiatives for IT and other assigned categories, including competitive bidding, supplier negotiations, contract development, cost-benefit analysis, and risk management. Manages supplier and group purchasing organization relationships, cross-functional sourcing projects, stakeholder consensus, supplier performance reviews, and system-wide standardization. Partners with Legal and Finance, validates savings, improves processes, and supports compliance, quality, and business continuity across Trinity Health sites.

Provides advanced onsite and remote IT operations support across facilities, resolving complex endpoint, infrastructure, network, identity, server, workplace, and operational technology issues. Leads escalations, deployments, upgrades, incident resolution, root-cause analysis, documentation, service improvements, and coordination with stakeholders and vendors. Mentors junior analysts and supports manufacturing, warehouse, plant, and facility technology environments, including occasional after-hours maintenance and travel.

Own day-to-day IT and information security operations for a fully remote Mac fleet. Responsibilities include endpoint lifecycle management, identity and access administration, Google Workspace, helpdesk support, asset coordination, CrowdStrike EDR monitoring, DLP controls, Datadog SIEM alerting, security hygiene, access reviews, and SOC 2 and PCI evidence collection. The role requires autonomous ownership, automation, clear documentation, cross-functional collaboration, and approximately 4–6 years of experience beyond ticket-only support.

Leads the SaaS and AI application sourcing team, overseeing software procurement, RFPs, negotiations, renewals, supplier performance, compliance, and cost optimization. Manages agreements covering pricing, usage, data security, audit rights, and termination terms. Establishes procurement processes, playbooks, metrics, and automation while partnering with Finance, Legal, Technology, Security, and program teams. Coaches team members, supports executive supplier engagements, and ensures FAR-compliant government contracting practices.

Develop and support secure full-stack web applications using Python and JavaScript/TypeScript. Responsibilities include building responsive interfaces, backend services, RESTful APIs, database integrations, automated tests, CI/CD pipelines, and production deployments. The role involves Agile collaboration, code reviews, troubleshooting, monitoring, and secure-development practices. Candidates must hold Top Secret/SCI clearance with CI Poly eligibility, have at least five years of full-stack experience, and be local to Springfield, Virginia or St. Louis, Missouri for periodic onsite access.

Monitors government-funded care programs through on-site visits, provider interviews, documentation reviews, inventory assessments, and compliance evaluations. Identifies technical assistance needs, evaluates service quality and individual safety, conducts entrance and exit meetings, prepares monitoring reports, maintains records, and advises providers on child welfare best practices and corrective actions. The role is fully remote with frequent domestic travel to designated provider sites.

Design, develop, customize, and administer ServiceNow ITSM applications. Build scripts, workflows, interfaces, reports, and dashboards; integrate ServiceNow with external systems using REST and SOAP. Provide troubleshooting and end-user support, analyze requirements, improve processes, and support testing and deployments. Serve as a senior technical authority by leading customer engagements, technical documentation, demonstrations, innovation initiatives, stakeholder collaboration, and mentoring junior staff.

Performs financial planning, forecasting, budgeting, variance analysis, revenue and cost accounting, contract pricing, and monthly close activities. Partners with program and finance leaders to analyze financial data, assess risks and opportunities, prepare reports and business reviews, and support strategic planning. Maintains financial databases and spreadsheets, reviews contract terms and billing, ensures compliance with company policies and government regulations, and uses AI tools to improve financial workflows.

Provides embedded training and end-user support for Oracle Health EHR workflows. Coordinates site-specific support and refresher training, facilitates classes and office hours, assesses learning gaps, develops job aids and training content, tracks user feedback, validates proficiency, and supports workflow changes, adoption, and communications across distributed healthcare sites.

Creates and maintains clear business and technical documentation for a complex state Medicaid systems modernization project. Collaborates with project managers, developers, business analysts, SMEs, vendors, and agency stakeholders; translates complex information into accessible documents; develops visual aids; applies templates and style standards; revises deliverables as requirements change; and manages documentation in SharePoint and other repositories.

Leads quality planning, compliance, continuous improvement, and QA inspection processes for technical programs. Owns and updates the Quality Management Plan, manages a 10–15-person quality team, conducts assessments and test analysis, resolves risks, delivers quality reporting and briefings, and coordinates with project managers, government staff, customers, safety teams, and contractors. The role also integrates quality practices into IT and 5G environments and requires approximately 10% travel.

Supports IT procurement, purchasing, vendor management, third-party risk, privacy, compliance, audit readiness, and governance activities. Responsibilities include RFPs and vendor evaluation, purchase orders and invoice reconciliation, vendor due diligence, contract compliance, policy administration, remediation tracking, business continuity and disaster recovery governance, privacy documentation, reporting, and process improvement. The role also provides guidance to less experienced team members and partners with IT Security, Legal, Privacy, Finance, auditors, vendors, and business teams.

Leads execution of complex, multi-year Veterans Affairs programs by managing plans, risks, budgets, dependencies, KPIs, reporting, stakeholder relationships, compliance, and continuous improvement. Provides executive briefings, translates operational and financial data into insights, coordinates cross-functional delivery, and mentors junior staff.

Own the company’s IT roadmap and services, including identity and access management, SaaS administration, endpoint management, employee lifecycle workflows, service delivery, automation, vendors, and IT spending. Administer Okta, Google Workspace, Jamf, and related systems; improve provisioning, support processes, documentation, security controls, and operational scalability. Partner cross-functionally to prioritize initiatives, resolve escalations, manage risks, and deliver reliable IT operations.

Administer enterprise SQL Server and Oracle databases, ensuring availability, performance, security, backup and disaster recovery. Design and maintain databases, clusters, governance documentation, reporting services, connectivity, and high-availability platforms. Perform capacity planning, monitoring, troubleshooting, patching, configuration, data integrity, and recovery testing. Coordinate with stakeholders on technical requirements, staffing, costs, long-term database planning, and continuity operations across multiple locations.

Own the IT roadmap and day-to-day technology operations, including Okta identity management, SaaS administration, endpoint management, employee lifecycle workflows, service delivery, automation, vendors, and IT spending. Establish scalable processes, documentation, service metrics, access controls, and support standards while partnering with Security, People Operations, Engineering, and Finance. The role requires hands-on technical execution, cross-functional project leadership, incident resolution, and functional oversight of support activities.

Leads end-to-end delivery of strategic go-to-market technology programs spanning CRM, marketing automation, sales engagement, CPQ, and billing systems. Coordinates cross-functional Business Technology teams, manages scope and milestones, surfaces risks and dependencies, drives stakeholder decisions, and provides executive-level program updates. The role also helps develop AI-enabled program management practices for a growing IT organization.

Leads Scrum and Kanban ceremonies, manages Jira work across teams, removes impediments, and tracks sprint progress. Analyzes and improves business processes, gathers stakeholder requirements, creates user stories and acceptance criteria, documents workflows in Confluence, and supports data-driven operational improvements. Acts as a liaison between business, technical, data, and operational stakeholders while driving continuous delivery and process efficiency.

Lead the design, development, modernization, and governance of enterprise customer-data applications and integrations. Manage operational data stores, system dependencies, IAM integrations, security, compliance, DevOps practices, deployments, and production support. Define target-state architectures, guide technology modernization, oversee vendor teams, troubleshoot critical issues, and communicate technical strategies across business and technology teams while mentoring junior engineers.

Provide senior Oracle database administration for DOE applications across development, test, and production environments. Install, configure, patch, upgrade, monitor, secure, tune, and maintain Oracle databases, Fusion Middleware, WebCenter, OID, OAM, SSO, data warehouses, and ETL processes. Support backup, recovery, disaster recovery, cybersecurity remediation, A&A/ATO activities, incident resolution, documentation, capacity planning, and critical patch management. The role is fully remote but requires U.S. citizenship and the ability to obtain a DOE Q Clearance.

Leads complex, cross-regional IT programs from business case through deployment and stabilization, with emphasis on SAP implementations and transformations. Establishes governance, plans, budgets, risk controls, dependencies, and executive reporting. Coordinates business, technical, data, testing, integration, and deployment teams while managing consulting partners, systems integrators, and vendors. Also supports recovery planning, portfolio prioritization, PMO standards, and coaching of project managers.

Lead a 24/7 production support team using Scrum and SAFe practices. Establish operational goals, facilitate ceremonies and incident reviews, coordinate high-severity incident response, manage backlogs and SLAs, maintain Jira visibility, drive root-cause analysis and corrective actions, and improve team workflows. Collaborate with product owners, development, security, platform, and operations teams while communicating risks, incidents, and performance to stakeholders.

Designs DevSecOps automation strategies for a federal mainframe modernization program. The role develops cloud-native architectures, modernizes CI/CD pipelines, integrates security and testing, evaluates legacy workflows, creates technical roadmaps, and guides engineering teams and customer stakeholders through adoption of containerized, scalable modernization solutions.