Top Remote Jobs in Miami, FL

Provides technical customer support for Dealertrack Dealer Management Software. Troubleshoots client issues, analyzes dealership transaction documents, configures and codes forms, adds data bindings, resolves validation and calculation errors, documents cases, manages escalations, and maintains client relationships. The role requires phone-based support, analytical problem-solving, attention to detail, schedule flexibility, and proficiency with Microsoft Office. Knowledge of JavaScript and Dealertrack DMS is preferred.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty products, and converts prospects into policyholders. The role includes paid licensing and training, customer communication, sales closing, and maintaining required remote-work equipment and connectivity. Representatives must work four weekdays and one weekend day, complete licensing requirements, and remain in their resident state for at least one year.

Lead global paid search, affiliate, and directory acquisition across an eight-figure budget. Manage strategy, forecasting, pacing, experimentation, investment allocation, and optimization for qualified demos, pipeline, and revenue. Develop the acquisition team, partner with sales, finance, SEO, and media teams, and adapt programs to AI-driven search and changing buyer behavior.

Lead regional growth strategy for USDC by building partnerships with exchanges and OTC desks, delivering regionally compliant product initiatives, and creating AI-driven, automated growth platforms. Own experimentation frameworks, dashboards, and metrics to scale liquidity, adoption, and measurable share shift versus competing stablecoins through cross-functional execution and data-driven prioritization.

Lead and oversee multiple multidisciplinary teams to architect, develop, deploy, monitor, and maintain full-stack AI solutions (including LLM integrations). Provide strategic and technical leadership, drive experimentation and CI/CD practices, ensure quality and stakeholder alignment, promote innovation, and mentor senior and junior team members to deliver business-aligned AI outcomes.

Owns new-logo acquisition and account expansion across enterprise customers for Mastercard Identity’s fraud and identity data products. The role independently builds pipeline, conducts consultative and technically complex sales cycles, engages fraud, payment risk, Trust & Safety, engineering, and data science stakeholders, manages forecasts and quotas, and partners with Mastercard account teams and product and technology teams to close and expand deals.

Own enterprise new-logo acquisition and expansion while personally closing complex, high-value deals and carrying an individual quota. Hire, coach, and develop Enterprise AEs and SDRs; establish forecasting, pipeline, conversion, and sales operating cadences. Partner with Marketing, Product, Customer Success, Partnerships, Legal, and Finance, while presenting performance and strategic recommendations to executives and the board.

Leads technical relationships with strategic partners across pre-sales and post-sales activities. Develops joint go-to-market strategies, enables partner technical champions, supports solution discovery and proof-of-concepts, and drives adoption of Cloudflare One, Zero Trust, and AI solutions. Owns technical account plans, partner service delivery readiness, joint managed-service offerings, architectural health, performance metrics, and product feedback initiatives.

Manage approximately 175 mid-market services accounts, driving retention, expansion, cross-selling, onboarding, and satisfaction in English and Spanish. Consult with business owners on payments, business management, and banking solutions; negotiate contracts; resolve issues; gather technical requirements; and coordinate cross-functional execution. Advocate for customer needs with Product, Engineering, and Operations while contributing to scalable segment programs.

Manage approximately 175 mid-market services accounts, driving retention, expansion, cross-selling, onboarding, and seller satisfaction. Consult with English- and Spanish-speaking customers on payments, business management, and banking solutions. Negotiate contracts, identify technical solutions, gather requirements, coordinate execution with cross-functional teams, advocate for customer needs, and contribute to scalable operations and program design.