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Top Remote Customer Success Manager Jobs

342+ Job Results
7 Hours Ago
Remote
1,700 Employees
$110K-$140K Annually
3-5 Years of Experience
1,700 Employees
$110K-$140K Annually
3-5 Years of Experience
Enterprise Web • Marketing Tech • Software • Analytics • Design
As a Customer Success Manager, you will be responsible for driving revenue growth, maximizing customer lifetime value, and maintaining strong relationships with customers. You will collaborate with cross-functional teams to ensure customer success and identify opportunities for upselling and renewal. Key responsibilities include relationship management, executive alignment, value alignment, program management, success planning, expertise contribution, upsell identification, renewal management, thought leadership, and commercial discussions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
An Hour Ago
Remote
340 Employees
$79K-$150K Annually
3-5 Years of Experience
340 Employees
$79K-$150K Annually
3-5 Years of Experience
Artificial Intelligence • Machine Learning
As a Customer Success Manager at Domino Data Lab, you will be responsible for maintaining and growing relationships with clients, maximizing client satisfaction, retention, and revenue generation. You will represent Domino during key customer lifecycle moments, drive conversations for Domino Cloud adoption, ensure on-time delivery of renewals, and identify upsell opportunities.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+47 More
4 Hours Ago
Remote
Hybrid
900 Employees
$120K-$180K Annually
1-3 Years of Experience
900 Employees
$120K-$180K Annually
1-3 Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Enterprise Customer Success Manager at Grammarly is responsible for delivering value to key business customers, building strong relationships, driving adoption and customer satisfaction, and collaborating with Sales, Marketing, and Product teams.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
2 Days Ago
Remote
105 Employees
5-7 Years of Experience
105 Employees
5-7 Years of Experience
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Analytics
Customer Success Manager role at Gradient AI, responsible for building and maintaining strong client relationships, driving product adoption, and ensuring client satisfaction. Collaborate with sales and client executive teams, lead user training, and contribute to business reviews. Define KPIs and metrics for client satisfaction. Requires a Bachelor's degree and 5+ years of account management experience in the insurance industry.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+50 More
19 Hours Ago
Remote
600 Employees
3-5 Years of Experience
600 Employees
3-5 Years of Experience
Cloud • Information Technology • Sales • Software
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+68 More
2 Days Ago
Remote
Hybrid
250 Employees
3-5 Years of Experience
250 Employees
3-5 Years of Experience
Big Data • Cloud • Information Technology • Security • Software • Database • Cybersecurity
Immuta is seeking a Customer Success Manager specialized in data security and governance to excel in onboarding, customer health management, value management, renewal management, and general CSM duties.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+54 More
Yesterday
Remote
Hybrid
29 Employees
3-5 Years of Experience
29 Employees
3-5 Years of Experience
Cloud • Greentech • Information Technology • Software • Energy
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
2 Days Ago
Remote
402 Employees
$90K-$105K Annually
3-5 Years of Experience
402 Employees
$90K-$105K Annually
3-5 Years of Experience
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
Customer Success Manager role at Sisense, responsible for managing post-sales relationships, building customer loyalty and satisfaction, and driving revenue retention and growth objectives. Opportunity to work with a fast-growing Business Intelligence company valued at $1B+.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
2 Days Ago
Remote
2,569 Employees
1-3 Years of Experience
2,569 Employees
1-3 Years of Experience
Cloud • Insurance • Payments • Software
Customer Success Manager role at Applied Systems, Inc. responsible for managing customer accounts, driving revenue growth, resolving customer issues, and developing account plans. Requires 2-3 years of experience in Customer Success roles with strong communication and problem-solving skills. Bachelor's degree in Information Science, Computer Science, or related disciplines is preferred.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
2 Days Ago
Remote
Hybrid
2,200 Employees
$80K-$135K Annually
3-5 Years of Experience
2,200 Employees
$80K-$135K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara works closely with top customers to understand their fleet and unique challenges, customize Samsara for their needs, and become their long-term partner. The role involves cross-functional collaboration and problem-solving to ensure customer operations are safe, efficient, and sustainable.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
5 Days Ago
Remote
192 Employees
3-5 Years of Experience
192 Employees
3-5 Years of Experience
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
Seeking a Scaled Customer Success Manager to manage a large portfolio of customers, drive value, develop 'Path to Green' plans, and lead outreach initiatives. Must have 2+ years of customer-facing experience, 2+ years of SaaS experience, and 3+ years of experience in Customer Success, Sales, Operations, or Content Marketing. Strong business acumen and ability to develop marketing content required.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+52 More
6 Days Ago
Remote
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
9 Days Ago
Remote
225 Employees
$80K Annually
3-5 Years of Experience
225 Employees
$80K Annually
3-5 Years of Experience
Enterprise Web • Fintech • Information Technology • Software
The Customer Success Manager at Tropic is responsible for developing lasting relationships with customers, managing executive stakeholders, and driving meaningful savings for clients. This role involves conducting business reviews, prioritizing contract negotiations, and contributing to Tropic's culture. The ideal candidate has 3+ years of experience in Customer Success, strong communication skills, and a growth mindset.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+46 More
14 Hours Ago
Remote
115 Employees
3-5 Years of Experience
115 Employees
3-5 Years of Experience
Edtech • Healthtech
Marker Learning is seeking a Customer Success Manager to own and manage school district partnerships, driving Marker Learning's mission to deliver unparalleled psychoeducational evaluations to over 1 million students nationwide. Responsibilities include revenue expansion, exceptional service delivery, operational excellence, cross-functional alignment, data-driven decision making, and subject matter expertise.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+36 More
11 Hours Ago
Remote
190 Employees
3-5 Years of Experience
190 Employees
3-5 Years of Experience
Artificial Intelligence • Information Technology
As a Sr. Affiliate Customer Success Manager, your mission is to forge deep, meaningful relationships with existing SaaS customers by serving as trusted counsel on affiliate marketing strategies & facilitating seamless adoption of our platform. You will own and exceed your net retention target by cultivating tailored, solution-oriented partnerships that drive customer success.
14 Hours Ago
Remote
115 Employees
3-5 Years of Experience
115 Employees
3-5 Years of Experience
Edtech • Healthtech
Marker Learning is seeking a Customer Success Manager to own and manage school district partnerships, driving Marker Learning's mission to deliver unparalleled psychoeducational evaluations to over 1 million students nationwide. Key outcomes include driving revenue expansion, exceptional service delivery, operational excellence, cross-functional alignment, data-driven decision making, and subject matter expertise.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+36 More
13 Hours Ago
Remote
390 Employees
5-7 Years of Experience
390 Employees
5-7 Years of Experience
Cloud • Software
Customer Success Manager responsible for customer satisfaction and revenue generation at Higher Logic by fostering deep customer relationships, driving product adoption, and ensuring customer renewal. Essential duties include achieving renewal and retention targets, building strong relationships with customers, and driving growth. Requires 5 years of experience or 3 years with a degree.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+15 More
13 Days Ago
Remote
Hybrid
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Mobile • Security • Software • Cybersecurity
Join Keeper Security's B2B sales division as a Customer Success Manager. Grow revenue through established client base, negotiate contracts, and provide cyber security solutions. Work remotely or on a hybrid schedule and be part of a fast-growing cybersecurity company.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
17 Hours Ago
Remote
39 Employees
3-5 Years of Experience
39 Employees
3-5 Years of Experience
Edtech
Customer Success Manager responsible for ensuring the success and satisfaction of teachers and district leaders by guiding them through the implementation of computer science curricula on an online learning platform. Key qualities include motivation, tenacity, collaboration, attention to detail, and passion for supporting educators. Responsibilities include managing partner implementations, collaborating with teachers and administrators, and providing expert insight for continuous improvement.
2 Hours Ago
Remote
$69K-$103K Annually
1-3 Years of Experience
$69K-$103K Annually
1-3 Years of Experience
Information Technology • Software
As a Customer Success Manager at Syncro, you will build trusted relationships with customers, ensure high satisfaction, increase product adoption, and add value to their tool stack with Syncro marketplace offerings.
9 Hours Ago
Remote
35 Employees
$70K-$100K Annually
5-7 Years of Experience
35 Employees
$70K-$100K Annually
5-7 Years of Experience
Healthtech
As a Customer Success Manager, you’ll focus on building long-lasting relationships with our practice customers and ensuring they are successful with the SamaCare product.
Top Benefits:
401-K
401-K Matching
Company Equity
+24 More
22 Hours Ago
Remote
163 Employees
1-3 Years of Experience
163 Employees
1-3 Years of Experience
AdTech • Information Technology • Software
Customer Success Manager at Freestar, responsible for managing client relationships, optimizing publishers' ad stacks, and ensuring client expectations are met. Requires strong communication skills, familiarity with AdTech industry, and ability to prioritize tasks effectively.
15 Hours Ago
Remote
704 Employees
$101K-$173K Annually
7+ Years of Experience
704 Employees
$101K-$173K Annually
7+ Years of Experience
Sales • Software
As a Customer Success Manager at Salesloft, you will be a key member of the Customer Success Organization, focusing on driving ROI for customers and ensuring successful product adoption. You will collaborate with internal and external teams, lead business reviews, analyze data, and strategize to enhance customer satisfaction and retention.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
Yesterday
Remote
458 Employees
$136K-$177K Annually
5-7 Years of Experience
458 Employees
$136K-$177K Annually
5-7 Years of Experience
Healthtech
The Customer Success Manager at Omada Health will be responsible for fostering and managing client relationships, project managing implementation, coordinating with internal and external teams, and driving overall customer satisfaction and growth opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+17 More
2 Days Ago
Remote
410 Employees
$129K-$169K Annually
5-7 Years of Experience
410 Employees
$129K-$169K Annually
5-7 Years of Experience
Software
Customer Success Manager responsible for building and maintaining relationships with customers to enable them to realize value from the Fireblocks platform. Must be fluent in Portuguese and English, with some Spanish preferred. Responsibilities include establishing goals, providing insights to customers, and driving value and adoption. Minimum requirements include a Bachelor's degree and 6+ years of experience in a similar role.
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