Jobs at Kempinski Hotels S.A.

Oversee all Rooms Division operations, including front office, housekeeping, laundry, spa, and recreation. Manage budgets, revenue, profitability, staffing, service standards, safety, cleanliness, employee development, and guest satisfaction. Coordinate with sales and revenue management to maximize occupancy and profitability, conduct operational reviews, and ensure compliance with brand and hotel standards.

Supervise daily accounts payable operations for a luxury hotel, including invoice matching, payment runs, vendor reconciliations, tax compliance, month-end closing, audit documentation, petty cash, and expense reviews. Lead AP staff, coordinate with procurement and operating departments, manage vendor inquiries, ensure adherence to corporate controls and Qatar regulations, and improve digital workflow efficiency.

The CRM Manager leads global customer relationship and lifecycle marketing initiatives, including CRM infrastructure, automated guest journeys, segmentation, personalization, loyalty campaigns, data governance, privacy compliance, content calendars, platform optimization, and campaign analytics. The role also manages data quality, reporting, budgeting support, quality assurance, and coordination with hotel teams, agencies, suppliers, and technical partners.

Seasonal security staff will protect VVIP guests, performers, and staff during the Billionaire Dinner Show. Responsibilities include monitoring entrances and VIP areas, patrolling event spaces, securing escape routes, managing conflicts discreetly, responding to medical or security incidents, coordinating with hotel management and authorities, and supporting departments such as valet parking. The role requires German and English fluency, luxury hospitality or event security experience, professional presentation, and availability for nights and weekends.

Prepare high-quality culinary offerings for the hotel’s staff restaurant. The role requires a completed chef apprenticeship, initial experience in an upscale five-star restaurant, creativity, attention to detail, organized work habits, teamwork, and strong German and English skills.

Leads the hotel sales department, manages team performance and revenue targets, develops sales strategies, oversees account management and prospecting, prepares budgets and reports, monitors receivables, conducts site inspections, manages client contracting and rate negotiations, and represents the hotel at fairs and road shows. The role also ensures timely inquiry responses, supports revenue meetings, and maintains knowledge of market trends, competitors, and hotel services.

Supports hotel IT operations by maintaining systems, infrastructure uptime, security compliance, and service quality. Provides technical assistance to the IT manager and hotel departments, mentors colleagues, resolves problems, and helps deliver secure, reliable technology solutions that improve guest and staff experiences. The role requires 1–2 years of IT infrastructure, support, or administration experience, EU work eligibility, and English proficiency.

Manages the hotel’s website, online platforms, digital media campaigns, and overall digital presence. Responsibilities include ensuring accurate property content across digital and third-party channels, analyzing website performance and KPIs, achieving online sales and revenue targets, improving traffic acquisition and conversion rates, maintaining consistent brand messaging, and supporting regional and corporate digital strategies.

Supervises hotel safety programs by conducting inspections, risk assessments, audits, accident investigations, and safety training. Ensures compliance with fire, occupational health, hazardous materials, hygiene, and emergency management requirements. Maintains fire extinguishers and alarm monitoring systems, leads firefighting and emergency teams, prepares reports, and advises management on safety regulations and corrective actions.

Leads the pre-opening deployment and ongoing operation of hotel technology infrastructure. Oversees hospitality systems, networks, servers, cybersecurity, compliance, disaster recovery, vendor contracts, budgets, technical support, staff training, and IT team leadership. Ensures infrastructure meets Kempinski standards, PCI-DSS requirements, and Bahrain data protection regulations while maintaining high availability across guest and back-of-house operations.

Repairs, restores, and maintains upholstered furniture, draperies, carpets, mattresses, and other soft furnishings throughout hotel guest rooms and public areas. Operates sewing machines, assembles upholstery materials, maintains equipment, manages fabric inventory, verifies material specifications, and keeps the upholstery workshop clean and organized.

Oversee the hotel engineering department, ensuring preventive and corrective maintenance of buildings, equipment, grounds, and energy systems. Manage contractors, maintenance costs, operating and investment budgets, renovation projects, safety compliance, staffing, team meetings, and performance evaluations. Support hotel operations by maintaining facilities in optimum condition and representing engineering on the executive committee.

Leads hotel IT strategy, infrastructure deployment, maintenance, security, and support, including full technology setup for a pre-opening property. Manages PMS, POS, networking, servers, Wi-Fi, IPTV, PABX, keycard, and cybersecurity systems. Oversees vendors, SLAs, licensing, procurement, budgets, disaster recovery, helpdesk operations, troubleshooting, staff training, and compliance with data protection standards.

Leads luxury hotel front office operations, including check-in, check-out, concierge, guest relations, VIP service, and issue resolution. Trains and mentors front desk staff, supports occupancy and upselling initiatives, manages cash control and billing, and coordinates with housekeeping, engineering, and security to ensure room readiness and seamless guest experiences.

Provides administrative and operational HR support during a hospitality property’s pre-opening phase. Coordinates employee arrivals, travel, housing, onboarding paperwork, HRIS registration, time tracking, work permits, visas, health checks, staff welfare activities, employee communications, records, certificates, and monthly reporting.

Leads the pre-opening HR strategy for a luxury hotel in Bahrain, including workforce planning, budgeting, recruitment, HR systems, employee relations, learning and development, compensation, benefits, culture, and regulatory compliance. Oversees government relations, work permits, Bahrain Labour Law compliance, Bahrainisation quotas, onboarding, training, and employee engagement while partnering with executive leadership and department heads.

Leads the hotel’s finance and accounting functions, including financial strategy, budgeting, forecasting, reporting, cash management, internal controls, audits, tax compliance, procurement, payroll, credit, and asset management. Advises the General Manager, executive committee, and hotel owners while driving profitability, safeguarding assets, managing CapEx, and ensuring compliance with corporate standards and local regulations.

Prepare kitchen equipment, ingredients, simple dishes, and food for service. Assist with receiving and storing goods, maintain kitchen hygiene and storage areas, clean equipment, handle waste and linen, and follow food safety, HACCP, OH&S, and emergency procedures. Participate in briefings and training while communicating courteously and working effectively under pressure.

Leads pre-opening technical handover, commissioning, operational readiness, and long-term maintenance for a luxury hotel. Oversees MEP, HVAC, life safety, structural systems, amenities, contractors, asset registers, maintenance platforms, budgets, sustainability initiatives, compliance, and risk management. Builds and manages the engineering department, establishes preventive maintenance and emergency procedures, and ensures municipal and corporate standards are met.

Leads the pre-opening commercial strategy for a luxury hotel, including sales and marketing planning, market positioning, revenue generation, digital campaigns, PR, launch events, partnerships, and team recruitment. Owns pipelines across leisure, corporate, travel trade, and MICE segments while coordinating revenue management, budgets, agencies, vendors, and global sales offices. Establishes SOPs, KPIs, and brand-compliant marketing operations to maximize opening revenue across rooms and food and beverage.