Teams at Kempinski Hotels S.A.

Supports the Director of Sales and Marketing in promoting the hotel and its outlets through campaigns, advertising, promotions, content, media planning, SEO, direct marketing, and brand compliance. Manages marketing administration, vendor invoices, databases, listings, collateral, photography, website content, competition checks, presentations, and budget updates. Coordinates with internal departments, agencies, suppliers, and public relations teams while maintaining corporate identity standards.

Supports hotel marketing and communications through administrative coordination, social media content creation, photography and video editing, editorial planning, marketing activities, vendor and invoice management, website and listing updates, promotional collateral, competitor benchmarking, and coordination with internal departments and external agencies. Maintains brand compliance, guest databases, image libraries, and corporate marketing guidelines while supporting hospitality promotions and communications.

Leads hotel-wide training and development, including onboarding, blended learning, departmental training, talent development, program implementation, training analytics, compliance, and performance improvement. Designs and delivers training programs, coaches managers and trainers, manages training budgets and reporting, supports employee engagement and guest satisfaction, conducts assessments and audits, and partners with hotel leadership and external providers.