Teams at Kempinski Hotels S.A.

Lead design and delivery of blended training programs, onboard and coach staff and managers, implement Kempinski standards, manage quality assurance including guest feedback, surveys, inspections, quality action plans, and reporting. Build training partnerships, develop trainers and master trainers, ensure policy compliance and continuous improvement across departments.

The Chief Accountant oversees property accounting, ensures compliance with tax laws, supports audits, and manages financial reporting and planning.

Lead design and delivery of blended learning and onboarding for hotel staff, mentor Departmental Trainers, use Lobsterink data and KEA/ReviewPro assessments to measure impact, embed training into operations, coach managers, produce reports, and drive talent development and brand standards.