Search the 87 jobs at Global Blue

The HR Coordinator supports employees with HR-related queries through all stages of the employee life cycle, from recruitment and onboarding to retention and separation. Responsibilities include coordinating the recruitment process, managing onboarding information, undertaking background checks, maintaining HR systems, and supporting HR activities. This role builds effective relationships within the organization and ensures accurate administrative support.

The role involves providing second level support to customers, resolving technical issues, managing incidents within SLAs, and driving problem management to eliminate incident root causes. The position also includes cooperation with vendors, documentation, application change management, and monitoring services using Splunk.

The Accountant position involves managing accounting functions such as GL, AP, AR, and Billing, ensuring the accuracy of accounting data, creating and sending invoices, handling receivables, and treasury submissions. The role collaborates with various departments and is responsible for compliance and optimization of accounting processes.

The Head of Finance Transformation will support the existing Finance team in internalizing accounting processes, implementing finance-related systems, streamlining financial processes, and enhancing data accuracy. The role involves collaboration with stakeholders for process transformations and providing project management support for finance and accounting initiatives.

Lead and manage the Customer Value Creation Team to deliver targeted solutions for clients, ensuring compliance with regulations. Conduct client diagnostics, collaborate with sales teams, and implement deliverables. Manage marketing communications, sales enablement, and business intelligence strategies. Act as a market expert in Tax-Free Shopping.

The Digital Marketing Sales Specialist is responsible for driving sales growth through digital marketing strategies targeted at wealthy international shoppers. The role requires a proven sales track record, strong communication skills, and a customer-centric approach. The specialist will utilize CRM software and digital marketing platforms to achieve sales targets and build long-term client relationships.

The Office and HR Assistant manages daily office tasks, including handling correspondence, ordering supplies, and processing invoices. They assist with HR functions such as job postings, scheduling interviews, and maintaining employee records. The role also involves supporting employee inquiries and organizing internal training and events, ensuring a smooth office environment and adherence to health and safety policies.

Account Manager responsible for selling Global Blue service products to merchants in Vienna. Involves delivering insights, achieving budget targets, managing contractual obligations, and maintaining customer relationships. Requires strong communication, negotiation, and customer focus skills. Qualifications include 2-3 years of sales experience in services, knowledge of payments, fluent in German and English, and living in Vienna area. Must have a driving license.

Managing cash flow, reviewing AR related work, approving payments, coordinating vendor management, reviewing month end close activities, liaising with auditors, ensuring compliance with SOX controls.

As a Full Stack Developer, you will develop and support Angular and .NET projects throughout the software development lifecycle, ensuring high-quality solutions. You will collaborate with technical leadership, participate in development phases, and contribute to cross-functional teams within an agile environment.

The Technical Product Owner will analyze business requirements, collaborate with architects and development teams to design solutions, manage the product backlog in a Scrum environment, contribute to product strategy and road mapping, and provide stakeholder training and support.

The Technical Account Manager manages technical integration projects with external partners, ensuring proper implementation and compliance. Responsibilities include project delivery, stakeholder communication, technical consultancy, and documentation maintenance, all while maintaining client relationships. The role requires strong communication skills, customer orientation, and a background in IT.

Provide 1st level IT support following ITIL processes, handle tickets, diagnose and resolve incidents, maintain monitoring systems, update knowledge base articles, and manage problem management. Shift work required for morning, day, late afternoon, and rotating weekend shifts.

The Key Account Manager is responsible for achieving sales targets, delivering account plans, managing customer relationships, coordinating activities with the business support team, and ensuring compliance with contractual obligations. This role involves strategic alignment with internal teams and requires strong communication and presentation skills, as well as travel for client engagements.

The Sales Manager will manage key accounts by developing strategies to maximize profitability, achieve retention, and oversee the account management team. Responsibilities include creating account plans, utilizing CRM systems for activity reporting, coordinating team activities, providing training, and maintaining strong customer relationships. Travel to conduct meetings and interviews with merchants is required.

The Implementation Project Management Specialist will assist the Project Manager in implementation projects focused on the Japan market, manage project schedules, communicate with internal and external stakeholders, and ensure a successful transition to the Service Delivery team. The role requires creating and updating technical documents and maintaining project timelines with tools such as MS Project.

The Software Development Lead is responsible for managing the Digital Backoffice software engineering team, defining application architecture, coordinating with enterprise architects, and implementing software best practices. Key performance indicators include hiring success, team turnover, and quality metrics, ensuring a collaborative and effective development environment.

Responsible for managing, engineering, and operating all database services for Global Blue Group. Provides technical ownership of database technologies in a multinational DBA team. Delivers and maintains end-to-end monitoring capabilities for all database components. Collaborates with various teams and ensures IT security policies are implemented. Requires IT education and strong analytical skills with a minimum of 3 years of experience as a database administrator.

The Technical Account Manager oversees the implementation of Issuing Solutions, ensuring projects are delivered on time and within budget. Key responsibilities include managing stakeholder communications, supporting partner integration processes, and ensuring compliance with internal guidelines. This role requires a solid technical background and the ability to work collaboratively in a dynamic environment.

The GB Lounge Madrid Coordinator oversees the Lounge operations, manages a team of reception agents, maintains high service quality for international tourists, ensures compliance with refund operations, manages cash transactions, and fosters team motivation and cohesion.