Main duties and responsibilities
- Account Management
- Creation and Delivery of Account Plans for key accounts in portfolio
- Sales Forecast (Transactions, Sales in store, Refund Ratio, etc)
- Issue Ratio (IR) activities
- IR incentive plans
- Digital campaigns
- Promotions
- TFS signing
- ORR (Online Refund Ratio) activities
- Staff training and TFS ceremonial
- ORR monitoring
- ORR incentive plans
- Improve issuing and data capturing instore
- Manage main TFS KPI´s per account/shop (IR, ORR, etc)
- Hunting: Identify, evaluate and affiliate new merchants to increase merchants active base
Key competencies
- Strong Sales Profile
- Excellent Interpersonal Relationship
- Autonomy, Proactive and Results Orientation
Education and qualifications
- Age: From 28 to 40 years old.
- Business Administration Orientation (Degree)
- Correct manage of English (Written and Oral)
- Own Vehicle (Ideal)
Experience
- Above 5 years Sales Experience Managing B2B Accounts.
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What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
