Main duties and responsibilities
The holder of this position is responsible for:
- Delivery of budgeted business targets
- Delivery of account specific contractual obligations
- Delivery of new business targets
- Brick wall accounts against competitors
- Ensure that all relative information regarding the market and the business trend, be transmitted to the organization in an updated, qualified and transparent way
Main KPI’s
- Net Commission TFS
- Net Commission TFS generated by Hunting
- Net Commission DCC
- Hit Rate/Refund Ratio
- Marketing Sales
Preferable skills and competencies
- Very good Germany language skills
- Good English language skills
- Minimum 2-3 years of practical experience in managing business applications.
- Proven ability to work in a matrix organization with teams distributed in different time zones
- Experience in defining and implementing support processes.
- Strong customer orientation and target driven
- Good sales and presentation skills
- Business acumen and commerciality
- Good relationship and management
- Ability to use creative solutions to solve problems
- Negotiation and influencing
- Priority planning
- Good knowledge of MS Office products
Business Knowledge/Educational Background
State the minimum qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position.
- 2-3 years Account Management experience
- Excellent communication skills, especially when working with different target groups within an international environment.
- Good English language skills (oral & written).
- Independent, goal-oriented and self-motivating personality.
- Organizational skills and the ability to prioritize workload.
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
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