Responsibilities
- Assist Project Manager in implementation project relating to Japan market
- Create/update documents to provide technical input and guidance for internal and external stakeholders
- Communicate with internal development/operations teams in global in relation to project, product and/or technical issue
- Manage with internal teams to keep project schedule
- Ensure successful transition to Service Delivery team after implementation
- Create and maintain Project Gantt chart by MS Project
- Attend conferences, presentations and other client-facing meetings as needed
- Expected external stakeholders are acquirers, payment service providers, payment terminal vendors, service/product providers for hotel & retail merchants (PMS, POS, KIOSK, online/mobile service, etc.)
- Communication internal 70% and external 30%
Qualifications and education requirements
- Minimum 3 years of experience in system/software development project is mandatory
- Experience in system/software implementation or requirement documents
- Experience in payments is a great plus
- Experience in retail POS, ecommerce or hospitality industry will be plus
- Ability to communicate with customers/partners as professional
- Ability to communicate with colleagues in a multicultural, multinational environment
- Willingness to learn continuously
- Advanced skills in MS PowerPoint, Word and Excel
- Fluent in English/Japanese both written and verbal (if non-native in Japanese, JLPT N2 is required)
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
