Responsibilities
- Hire, lead and manage the Digital Backoffice software engineering team.
- Define and execute the target application architecture in alignment with the business strategy and ensure that all team members share a unified vision.
- Coordinate with enterprise architects, development leads and product managers to determine appropriate functionalities and implementation.
- Facilitate and coordinate architectural and technical discussions with engineers to collaboratively define best-in-class solutions.
- Research and evaluate software related technologies and products.
- Implement best practices, standards and procedures including quality and delivery methodologies and ensure compliance with the documented software processes and procedures throughout the life cycle of software products.
Additional: Division of work in percentage (please note that this is subject to change depending on business):
- Administration – [15%]
- Reports Management – [50%]
- Business Development - [30%]
- Customer Service - [5%]
Main KPI’s
- Success Hiring
- Team Turnover
- Quality - Number of production incidents
- Agile metrics - Predictability
Competencies
- Strong Team Lead skills
- Strong understanding of Software Design Patterns and Integration Design Patterns,
- In-depth experience with messaging platform.
- In-depth experience designing API’s (REST) and implementing services based on it.
- Expertise in Angular and related front-end technologies.
- Strong expertise in Microsoft development technologies, including .Net Core.
- Experience with MS SQL Server or similar, especially in performance related areas.
- Experience with Testing and CI; TDD, automated unit/functional/integration testing
- Experience working with Scrum teams.
- Knowledge in mobile development is highly valued.
- Knowledge of Internet Security is desirable.
- Experience with Tax Free Shopping (Merchant related) is a significant advantage.
- Familiarity with the Retailer industry is a strong plus.
Skills
- Independent and self-motivated personality
- Excellent team player
- Excellent problem-solving skills
- Excellent command of English in spoken and written form
- Enjoys working in a multi-cultural environment
- Strong English language skills (oral and written) in routine, technology-related work settings.
Qualifications and education requirements
- University graduate / bachelor’s degree in technology-related field (e.g. computer science, MIS, etc.) or technical education.
- 5+ years’ experience as Development Lead.
- 5+ years’ experience as a senior level software developer with strong and successful technical lead experience.
Top Skills
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
