Jobs at Carenet Health

The Senior Accountant maintains accurate financial records, prepares journal entries and reconciliations, supports month-end and year-end close, produces financial reports, assists with budgeting and forecasting, and supports internal and external audits. The role also strengthens internal controls, identifies financial risks, improves accounting processes, collaborates across departments, and provides guidance to junior accounting staff. This is an on-site night-shift position in Makati.

Processes accounts receivable transactions, posts payments and financial entries, verifies invoices and supporting documents, performs reconciliations, responds to account inquiries, and maintains accurate, confidential financial records. Collaborates with the Finance team on accounting initiatives while managing multiple priorities and meeting deadlines.

Schedules and coordinates diagnostic imaging and specialty-care appointments in a remote healthcare contact center. Handles inbound and outbound patient interactions, appointment changes, inquiries, insurance verification, order and referral review, documentation, and provider coordination. Maintains HIPAA compliance, follows scheduling protocols, navigates multiple systems, meets contact-center quality and productivity standards, and provides empathetic patient support.

Manage the full recruitment lifecycle for high-volume hiring, including sourcing, resume screening, candidate assessment, interviewing, recruiting metrics, testing, offer extensions, and timely hiring. Collaborate with hiring managers and cross-functional teams, apply recruiting best practices, maintain candidate records, and meet recruitment goals in an on-site Manila-based overnight schedule.

Leads assigned contact center programs, overseeing daily operations, SLAs, client satisfaction, performance metrics, workforce planning, and business outcomes. Manages supervisors and team leaders through coaching, performance management, and development planning. Serves as the primary client operational contact, coordinates cross-functional teams, manages escalations and business continuity risks, and drives continuous improvement initiatives using data-driven insights.

Manages a portfolio of large healthcare clients, serving as the primary contact and ensuring successful implementation, maintenance, performance, and renewal of client programs. Builds relationships, identifies growth opportunities, tracks KPIs, analyzes trends, resolves issues, coordinates cross-functional teams, manages projects, supports negotiations, prepares reports and presentations, and ensures contractual, compliance, quality, and operational requirements are met.

Leads enterprise HR technology strategy, Workday HCM implementation and optimization, HR data governance, workforce analytics, process transformation, automation, responsible AI, vendor management, and cross-functional program delivery. Builds executive reporting, oversees HR technology architecture and integrations, manages budgets and partners, and leads teams across HR systems, people analytics, data governance, process improvement, and program delivery.

Maintains accurate financial records, reconciles general ledger accounts, prepares financial statements and reports, supports month-end and year-end close, assists with audits and internal control assessments, analyzes revenues and expenses, monitors budgets, and contributes to accounting projects. May supervise clerical staff while ensuring compliance with accounting standards and organizational goals.

Leads and scales Carenet’s outbound Sales Development organization, owning strategy, pipeline generation, forecasting, HubSpot operations, performance management, recruiting, coaching, and SDR-to-sales conversion. Partners with Marketing, Sales, Revenue Operations, and HR to improve prospecting, reporting, qualification, enablement, and revenue outcomes.

Leads the Client Success organization, owning enterprise retention, account expansion, renewals, customer health, adoption, pricing, and long-term client value. Builds scalable processes, governance, talent strategies, and operating standards while partnering with Sales, Product, Operations, Finance, and executives. Manages strategic client relationships, presents portfolio and revenue performance, drives organizational transformation, and develops high-performing teams across enterprise healthcare portfolios.

Administers Philippine government benefits, statutory transactions, labor compliance reports, and agency coordination. Processes SSS, PhilHealth, and Pag-IBIG registrations, claims, loans, and updates; prepares DOLE and other mandatory reports; maintains compliance records and calendars; supports audits; advises employees and HR stakeholders; improves procedures; and serves as the subject matter expert for Philippine statutory compliance.