The Production Support Analyst supports internal and external client production implementations within the Carenet IT organization by monitoring, troubleshooting, and maintaining production applications. This role helps ensure seamless operations, timely issue resolution, secure electronic file delivery, and reliable technology support across production environments. Through collaboration with infrastructure, development, telephony, client service teams, and external vendors, this position contributes to operational stability, security compliance, and continuous improvement in technology integration and production support processes.
This is a night shift, onsite role in Makati.
What We Do
Carenet Health is committed to delivering the business of healthcare through leading-edge technology, unmatched perspective and insights, and operational excellence to help providers, payers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered bespoke solutions to help healthcare companies around the globe solve complex business challenges faster while delivering world-class engagement outcomes for consumers. Our trusted relationships with 500+ premier health plans, providers and health services companies fuel strategies that advance growth, optimize costs and power consumerism on behalf of our clients. Today, one in three Americans have access to Carenet team members and solutions
