At Carenet, we believe strong contracts create strong partnerships. We are looking for a detail-oriented and highly organized Contract Administrator to join our global Shared Services team.
Work Setup: Onsite, Umhlanga Ridge
Work Hours: 3pm -12am (will be supporting US business hours)
The Contract Administrator will support the effective management of our contract lifecycle activities. This role is critical to ensuring contracts are developed, executed, maintained, and administered accurately while supporting compliance, operational efficiency, and strong business partnerships.
As a Contract Administrator, you will work closely with Legal, Shared Services, Operations, Finance, Sales, clients, and other stakeholders to coordinate contract-related activities and ensure smooth contract operations across the business.
If you have a passion for organization, attention to detail, process improvement, and building strong cross-functional relationships, we'd love to hear from you.
What You'll Do
- Support the review, drafting, acceptance, and execution of contracts, renewals, amendments, Statements of Work (SOWs), and related documents.
- Coordinate contract renewal activities, including stakeholder meetings, action item tracking, and documentation management.
- Maintain accurate and complete contract records, status updates, and supporting documentation.
- Manage contract information and workflows within Carenet's Contract Lifecycle Management (CLM) system.
- Ensure compliance with internal contracting policies, approval processes, and contractual obligations.
- Serve as a key point of contact for contract administration inquiries and stakeholder support.
- Collaborate with Legal, Finance, Operations, Sales, Shared Services, and other teams to resolve contract-related matters.
- Assist with contract-related research, reporting, summaries, and business documentation.
- Support the development and maintenance of templates, playbooks, procedures, and reference materials.
- Identify opportunities to improve contracting processes, controls, and administrative efficiency.
Required Qualifications
- Bachelor's degree in Business Administration, Legal Studies, Contract Management, or a related field.
- 3+ years of experience as a Contract Administrator, Contract Analyst, or in a similar contract management or business operations role.
- Experience supporting contract lifecycle activities including review, amendments, renewals, execution, and administration.
- Understanding of contract management principles, legal terminology, contractual obligations, and compliance requirements.
- Experience working with Contract Lifecycle Management (CLM) systems.
- Proficiency in Microsoft Office applications and business technology tools.
- Strong attention to detail with exceptional organizational and documentation skills.
- Excellent English written and verbal communication skills.
- Ability to manage multiple priorities and deadlines simultaneously.
- Strong interpersonal skills and the ability to collaborate effectively across cross-functional teams.
- High levels of professionalism, integrity, discretion, and sound judgment when handling sensitive information.
- Ability to work independently while maintaining strong stakeholder relationships.
- Experience implementing or improving contract workflows and processes.
- Experience within healthcare, SaaS, telecommunications, or other highly regulated industries.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Skills Required
- Bachelor's degree in Business Administration, Legal Studies, Contract Management, or a related field
- 3+ years of experience as a Contract Administrator, Contract Analyst, or in a similar contract management or business operations role
- Experience supporting contract lifecycle activities, including review, amendments, renewals, execution, and administration
- Understanding of contract management principles, legal terminology, contractual obligations, and compliance requirements
- Experience working with Contract Lifecycle Management systems
- Proficiency in Microsoft Office applications and business technology tools
- Strong attention to detail with exceptional organizational and documentation skills
- Excellent English written and verbal communication skills
- Ability to manage multiple priorities and deadlines simultaneously
- Strong interpersonal skills and ability to collaborate effectively across cross-functional teams
- Professionalism, integrity, discretion, and sound judgment when handling sensitive information
- Ability to work independently while maintaining strong stakeholder relationships
- Experience implementing or improving contract workflows and processes
- Experience within healthcare, SaaS, telecommunications, or other highly regulated industries
What We Do
Carenet Health is committed to delivering the business of healthcare through leading-edge technology, unmatched perspective and insights, and operational excellence to help providers, payers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered bespoke solutions to help healthcare companies around the globe solve complex business challenges faster while delivering world-class engagement outcomes for consumers. Our trusted relationships with 500+ premier health plans, providers and health services companies fuel strategies that advance growth, optimize costs and power consumerism on behalf of our clients. Today, one in three Americans have access to Carenet team members and solutions
