Content Marketing Manager

Posted Yesterday
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San Antonio, TX, USA
In-Office
Senior level
Healthtech
The Role
Executes Carenet’s healthcare content strategy across blogs, thought leadership, guides, case studies, webinars, email, video, audio, websites, and sales enablement. Manages editorial workflows, stakeholder reviews, publishing schedules, content repurposing, SEO/AEO/GEO optimization, and performance analysis. Develops narratives through subject-matter-expert interviews and uses AI tools to improve content production and publishing efficiency while maintaining brand quality.
Summary Generated by Built In
Overview

WORK SET UP: ON-SITE AT WOODSTONE, SAN ANTONIO, TEXAS

SCHEDULE: 8-5PM CST, M-F


What does this Role Contribute to Carenet?

The Content Marketing Manager, U.S. Healthcare partners closely with the Director of Content Marketing to execute Carenet's content strategy and editorial priorities across multiple channels and formats. This role brings the content strategy to life through exceptional writing, multi-media content production, editorial coordination, content repurposing, publishing operations, and performance optimization. By translating complex U.S. healthcare topics into compelling content for payer, provider, and healthcare consumer audiences, this position supports thought leadership, brand awareness, demand generation, and revenue growth while contributing audience insights and performance learnings that inform future content planning.


How will Success in this Role be Measured?

 

  • Consistently executes Carenet's editorial priorities and publishing schedule while maintaining brand consistency and editorial standards.
  • Increases the volume of high-quality content produced across blogs, thought leadership articles, guides, case studies, webinars, email, video, audio, website, and sales enablement formats.
  • Establishes efficient workflows for SME engagement, content creation, reviews, approvals, publishing, and
  • Improves content discoverability through SEO, AEO, and GEO best practices and provides actionable performance insights that optimize future content investments.
  • Builds repeatable AI-assisted content workflows that accelerate execution, reduce bottlenecks, and increase content throughput without compromising quality or Carenet's voice.
Sample Activities to Deliver the Goals
  • Create, edit, publish, and repurpose high-quality content across blogs, executive thought leadership articles, eBooks, guides, case studies, customer stories, website content, webinars, email, audio, video, and sales enablement
  • Conduct interviews with internal subject matter experts, executives, and business leaders to uncover insights and develop compelling narratives.
  • Manage content workflows, project timelines, stakeholder reviews, approvals, publishing schedules, and cross-functional coordination to keep initiatives moving efficiently.
  • Track content performance, analyze engagement, traffic, conversion, and consumption metrics, and recommend updates, refreshes, and optimization opportunities.
  • Apply SEO, AEO, and GEO best practices to strengthen content discoverability and support broader marketing, campaign, demand generation, and revenue goals.
  • Leverage AI tools to accelerate research, drafting, editing, optimization, repurposing, documentation, and publishing operations while preserving quality and brand alignment.
Qualifications
  • 5+ years of experience in content marketing, journalism, healthcare marketing
  • US healthcare experience is required
  • Exceptional writing, editing, storytelling, interviewing, and executive thought leadership content development
  • Strong project management and organizational skills with the ability to manage multiple deadlines, stakeholders, and competing
  • Experience measuring content performance, recommending optimization strategies, and applying SEO and modern content marketing best practices.
  • Experience leveraging AI tools to improve content creation, repurposing, and operational
  • Bachelor's degree in Marketing, Communications, Journalism, English, or a related field, or equivalent professional
  • Preferred experience in healthcare marketing, payer and provider audiences, healthcare consumer engagement, member engagement, patient engagement, population health, customer experience, healthcare operations, healthcare services, healthcare technology, contact center, BPO, patient engagement, or healthcare outsourcing
  • Familiarity with healthcare buying committees and experience supporting demand generation, thought leadership, and account-based marketing initiatives.

Skills Required

  • 5+ years of experience in content marketing, journalism, healthcare marketing, or a related field
  • Exceptional writing, editing, storytelling, interviewing, and executive thought leadership content development skills
  • Strong project management and organizational skills managing multiple deadlines, stakeholders, and competing priorities
  • Experience measuring content performance and recommending optimization strategies
  • Experience applying SEO and modern content marketing best practices
  • Experience leveraging AI tools to improve content creation, repurposing, and operations
  • Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field, or equivalent professional experience
  • Experience in healthcare marketing or with payer, provider, healthcare consumer, member, patient, population health, customer experience, healthcare operations, healthcare technology, contact center, BPO, or healthcare outsourcing audiences
  • Familiarity with healthcare buying committees and experience supporting demand generation, thought leadership, and account-based marketing initiatives
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The Company
HQ: San Antonio, TX
1,951 Employees
Year Founded: 1988

What We Do

Carenet Health is committed to delivering the business of healthcare through leading-edge technology, unmatched perspective and insights, and operational excellence to help providers, payers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered bespoke solutions to help healthcare companies around the globe solve complex business challenges faster while delivering world-class engagement outcomes for consumers. Our trusted relationships with 500+ premier health plans, providers and health services companies fuel strategies that advance growth, optimize costs and power consumerism on behalf of our clients. Today, one in three Americans have access to Carenet team members and solutions

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