Top Remote Jobs in Miami, FL

Manage enterprise and commercial customer portfolios, acting as a strategic advisor to IT executives. Lead onboarding, adoption, customer success planning, executive business reviews, retention, risk mitigation, and expansion initiatives. Partner cross-functionally with Sales, Support, Product, Engineering, and Professional Services to resolve escalations, advocate for customer needs, and improve platform adoption and business outcomes. Travel approximately 10% for customer meetings and workshops.

Administers and coordinates approximately 100 concurrent absence, accommodation, workers’ compensation, and return-to-work cases across U.S. and Canadian employee populations. Partners with third-party administrators, HR, and business stakeholders to ensure compliant case progression, documentation, communications, and escalations. Supports FMLA, ADA, PWFA, military, DOT/FMCSA, and administrative leave programs, while analyzing claims data, maintaining dashboards, monitoring service levels, and supporting audits and continuous improvement.

Supports compliant administration of employee absence, leave, accommodations, and workers’ compensation programs across North America. Advises HR partners and leaders on complex cases, interprets FMLA, ADA, PWFA, and related regulations, collaborates with Legal and Risk, delivers training and guidance, analyzes trends and metrics, maintains reporting and dashboards, and contributes to process improvements, system adoption, and compliance initiatives.

Audits absence and accommodation cases for accuracy, regulatory compliance, documentation quality, and consistency. Analyzes trends, risk areas, and performance data; provides feedback and supports corrective action, training, process improvements, reporting, and system enhancements. Partners with HR leaders, advisors, training teams, and stakeholders to improve leave and accommodation operations while protecting confidential employee information.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty products, and converts prospects into policyholders. The role includes paid licensing and training, customer communication, sales closing, and maintaining required remote-work equipment and connectivity. Representatives must work four weekdays and one weekend day, complete licensing requirements, and remain in their resident state for at least one year.

Lead global paid search, affiliate, and directory acquisition across an eight-figure budget. Manage strategy, forecasting, pacing, experimentation, investment allocation, and optimization for qualified demos, pipeline, and revenue. Develop the acquisition team, partner with sales, finance, SEO, and media teams, and adapt programs to AI-driven search and changing buyer behavior.

Lead regional growth strategy for USDC by building partnerships with exchanges and OTC desks, delivering regionally compliant product initiatives, and creating AI-driven, automated growth platforms. Own experimentation frameworks, dashboards, and metrics to scale liquidity, adoption, and measurable share shift versus competing stablecoins through cross-functional execution and data-driven prioritization.

Lead and oversee multiple multidisciplinary teams to architect, develop, deploy, monitor, and maintain full-stack AI solutions (including LLM integrations). Provide strategic and technical leadership, drive experimentation and CI/CD practices, ensure quality and stakeholder alignment, promote innovation, and mentor senior and junior team members to deliver business-aligned AI outcomes.

Owns new-logo acquisition and account expansion across enterprise customers for Mastercard Identity’s fraud and identity data products. The role independently builds pipeline, conducts consultative and technically complex sales cycles, engages fraud, payment risk, Trust & Safety, engineering, and data science stakeholders, manages forecasts and quotas, and partners with Mastercard account teams and product and technology teams to close and expand deals.

Own enterprise new-logo acquisition and expansion while personally closing complex, high-value deals and carrying an individual quota. Hire, coach, and develop Enterprise AEs and SDRs; establish forecasting, pipeline, conversion, and sales operating cadences. Partner with Marketing, Product, Customer Success, Partnerships, Legal, and Finance, while presenting performance and strategic recommendations to executives and the board.

Leads technical relationships with strategic partners across pre-sales and post-sales activities. Develops joint go-to-market strategies, enables partner technical champions, supports solution discovery and proof-of-concepts, and drives adoption of Cloudflare One, Zero Trust, and AI solutions. Owns technical account plans, partner service delivery readiness, joint managed-service offerings, architectural health, performance metrics, and product feedback initiatives.

Manage approximately 175 mid-market services accounts, driving retention, expansion, cross-selling, onboarding, and satisfaction in English and Spanish. Consult with business owners on payments, business management, and banking solutions; negotiate contracts; resolve issues; gather technical requirements; and coordinate cross-functional execution. Advocate for customer needs with Product, Engineering, and Operations while contributing to scalable segment programs.