Editors' Picks Articles

Sorted By: Most Recent
Brittany Allen Brittany Allen
Updated on April 20, 2024

Is AI Really Supercharging the Fraud Economy?

AI is making scams more believable than ever. Here’s what you should actually look out for.

Image: Shutterstock / Built In
Brittany Allen Brittany Allen
Updated on April 20, 2024

I Go on the Dark Web So You Don’t Have To

Fraud is an ever-growing and evolving challenge. By going undercover, we can understand how.

Image: Shutterstock / Built In
Tatum Hunter Tatum Hunter
Updated on April 20, 2024

Deepfake Phishing: Is That Actually Your Boss Calling?

Deepfake technology is outpacing our ability to spot it. That could be bad news for cybersecurity.

Hal Koss Hal Koss
Updated on April 20, 2024

What Is a Net Promoter Score? Should Your Company Care About Its NPS?

What you should know about the controversial SaaS metric.

Image: Shutterstock
Kurt Shenk Kurt Shenk
Updated on April 20, 2024

What the Technology Ecosystems of the Future Might Look Like

An exodus from Silicon Valley and an even bigger ongoing commitment to remote work are just two of the trends we’re forecasting for 2021.

Sukhinder Singh Cassidy Sukhinder Singh Cassidy
Updated on April 20, 2024

I Was President of StubHub When Covid Tanked Our Industry. Here’s What I Did.

In February of 2020, we sold StubHub for $4 billion. In March, the entertainment industry crashed. Surviving wasn’t easy.

Tom Alberg Tom Alberg
Updated on April 19, 2024

The Flywheel Propelled Seattle Into a Tech Boom. Who’s Next?

Tech hubs depend on the economic flywheel to attract talent and create growing technology firms. Here’s how it works.

Hal Koss Hal Koss
Updated on April 19, 2024

Roam Is a Note-Taking Tool, and a Dream of a Better Self

Its app connects ideas the same way our brains do. Its cult following has helped it land record-breaking investments.

Julie Taylor and Jacob Dahlman Julie Taylor and Jacob Dahlman
Updated on April 19, 2024

Can Reddit Survive Its API Situation?

Charging for access has thrown Reddit’s developers and moderators into turmoil. What’s the way forward?

Image: Shutterstock FellowNeko / Built In
Willy Sennott Willy Sennott
Updated on April 19, 2024

Cloud Spending Infuriates Executives. Here’s How to Solve It.

While C-suite disagreements are to be expected, squabbles over the way a company spends on cloud services don’t have to be.

Image: Shutterstock / Built In