Editors' Picks Articles

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Richard Ewing Richard Ewing
Updated on January 07, 2026

I Built an Incredible AI Product That Nobody Wanted. Here’s Why.

My team was so focused on the technical precision of our product that we forgot to see whether users would want it.

Image: Shutterstock / Built In
Roman Eloshvili Roman Eloshvili
Updated on December 31, 2025

When AI Makes a Bad Decision, Who’s Liable?

The complexity of AI and its use mean responsibility is hard to determine. Get ahead of the crisis now by building smart, durable accountability frameworks.

Image: Shutterstock / Built In
Jeff Rumage Jeff Rumage
Updated on December 31, 2025

Are Chatbots Acting in Our Best Interest? A New Benchmark Says Maybe Not.

As AI plays a larger role in our lives, a new benchmark reveals how easily these systems can be steered toward harmful behavior that exploits users’ attention, builds dependency and promotes unhealthy behaviors.

Image: Shutterstock / Canva
Yvette Schmitter Yvette Schmitter
Updated on December 25, 2025

OpenAI Declared Code Red. That’s Everybody’s Problem.

The AI giant’s recent moves may spell trouble for the systems built on ChatGPT. Our expert explains what’s going on.

Image: Shutterstock / Built In
Brooke Becher Brooke Becher
Updated on December 25, 2025

Is Your Chatbot Really ‘Woke’? The Truth Behind the AI Culture War

The Trump administration’s crusade against “woke AI” is heating up, but experts warn that enforcing neutrality could do more harm than good — potentially eroding trust in the technology and our understanding of truth itself.

Image: Shutterstock
Ankush Rastogi Ankush Rastogi
Updated on December 17, 2025

How Much Could Replacing Human Expertise With AI Cost You?

An AI-generated report looked perfect until someone actually read it. The scandal reveals why AI cannot replace human expertise.

Image: Shutterstock / Built In
Jeff Rumage Jeff Rumage
Updated on December 17, 2025

Digital Passports Could Make Holiday Travel Easier — But Are They Safe?

Digital passports may speed up lines at the TSA, but their use beyond the airport could reshape the internet — raising concerns about privacy, security and a future where you’re asked for your ID at every turn.

Image: Evgenia Parajanian / Shutterstock
Matthew Urwin Matthew Urwin
Updated on December 16, 2025

Trump Signed an Executive Order to Block State AI Laws. Here’s What We Know So Far.

Trump has signed an executive order seeking to limit state AI regulations in favor of a single federal framework. But such a drastic move could splinter the MAGA movement — and remove existing protections Americans have.

Image: Joshua Sukoff / Shutterstock
Vrijen Attawar Vrijen Attawar
Updated on December 11, 2025

Why Can’t Schools Keep Up With AI?

The traditional model of education can’t keep up with the pace of AI development. That’s a problem for everyone.

Image: Shutterstock / Built In
Jeff Rumage Jeff Rumage
Updated on December 09, 2025

Trump’s H-1B Visa Policies: What We Know and How It Will Change the Tech Industry

Trump tried to limit the H-1B program during his first term in office, and succeeded in doing so in his second term. But his friends in Silicon Valley might persuade him to take a more lenient stance for the future.

Image: Jonah Elkowitz / Shutterstock