Editors' Picks Articles

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Jeff Link Jeff Link
Updated on April 20, 2024

What Makes a Music Recommendation Engine Good?

Figuring out what listeners like is just the beginning.

Stephen Gossett Stephen Gossett
Updated on April 20, 2024

What Happens When Accounts Outlive Users? Inside UX Design’s Grapple With Death.

Users need better methods to prepare their accounts for death. Guidelines for end-of-life planning UX are finally starting to emerge.

Jeff Link Jeff Link
Updated on April 20, 2024

What If Online Meetings Were More Like Watching TV?

This video presentation tool is positioning itself as the workplace equivalent to “The Daily Show.”

Jeff Link Jeff Link
Updated on April 20, 2024

Inside the Crowdsourced Quest for Inclusive Voice AI

Mozilla is building the world’s largest public-domain data set for training voice AI.

Jeff Link Jeff Link
Updated on April 20, 2024

Why Post-Pandemic Office Design Might Mimic a Library

Designers of tech offices think collaborative “touchdown” spaces could be the way forward for hybrid work.

Jeff Link Jeff Link
Updated on April 20, 2024

Why Waymo Is Pouring Money Into Its Driverless Car UX Design

Years in the making, its autonomous ride service is going live.

Jeff Link Jeff Link
Updated on April 20, 2024

Designing Culturally Inclusive Animated Characters

The best portrayals are multidimensional — just like the users they represent.

Brittany Allen Brittany Allen
Updated on April 20, 2024

Is AI Really Supercharging the Fraud Economy?

AI is making scams more believable than ever. Here’s what you should actually look out for.

Image: Shutterstock / Built In
Brittany Allen Brittany Allen
Updated on April 20, 2024

I Go on the Dark Web So You Don’t Have To

Fraud is an ever-growing and evolving challenge. By going undercover, we can understand how.

Image: Shutterstock / Built In
Tatum Hunter Tatum Hunter
Updated on April 20, 2024

Deepfake Phishing: Is That Actually Your Boss Calling?

Deepfake technology is outpacing our ability to spot it. That could be bad news for cybersecurity.