Top Project Management Jobs in Wilmington, NC

Seeking a Creative Project Manager to lead and manage brand-supported creative projects, develop timelines, coordinate with various teams and partners, and establish project management best practices. Requires 4+ years of experience in creative project management, strong interpersonal skills, attention to detail, and knowledge of project management software like Asana.

The BPO Program Manager will drive efficiency in third-party BPO partnerships, manage program budgets, analyze data for trends, collaborate with customer success teams, and implement process improvements. The role requires international travel and oversight of BPO leadership.

As a CX Systems Program Manager, you will oversee the technology stack of the customer experience team, optimizing tools and processes for efficiency. Your responsibilities include managing system operations, integrating new tools, automating workflows, and ensuring high-quality customer service. You will represent the CX team in technical initiatives and address system-related issues to enhance user experience.

The Sr. CTM manages clinical operations for allocated studies, ensuring compliance with ICH GCP. Responsibilities include developing clinical tools, preparing for client meetings, training teams, monitoring clinical trial performance, and managing financials. They coordinate with various teams to ensure timelines and quality are upheld throughout the study.

As a Program Specialist, you will serve as a representative of the Boosterthon program in elementary schools, helping to organize fundraising events and engaging with students, teachers, and parents. You will set up Pep Rallies, present character curriculum, and motivate students while promoting leadership and fitness.

The Technology Program Manager oversees customer engagement and drives the adoption of new technologies. They manage a team of Process Support Engineers, ensuring installation and troubleshooting of complex systems. This role involves training, financial forecasting, and acting as a liaison between customers and the business unit, while also guiding operational quality and leading multiple teams.

As the Senior Policy Manager, you will lead and strategize Airbnb's City Portal product, collaborate with cross-functional teams, manage scaling efforts, and ensure the product's evolution meets global governmental needs, all while enhancing user experience through feedback and reporting processes.

As a Survey Ops Program Manager at Airbnb, you will manage listening frameworks, survey program management, and stakeholder relationships. Your role involves overseeing survey requirements, maintaining operational processes, and presenting insights on key metrics like NPS and CSAT. You will collaborate across teams to deliver surveys and research projects, build dashboards, and analyze data to enhance customer feedback mechanisms.

Leading the charge to transform Airbnb support from one-size-fits-all to dynamic and personalized. Orchestrating and executing tactics to elevate the community support model to build trust and loyalty in guests and hosts. Collaborating on various initiatives with CS Operations to enhance customer service experience and implement transformation tactics.