Top Operations Jobs in Wilmington, NC

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.

The Business Operations Director, CX leads strategic initiatives for Customer Experience, leverages AI, and collaborates with senior leaders to improve operations at Applied Systems.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

Support and manage day-to-day operations of customer-hosted cloud environments within the Jenzabar One ecosystem. Troubleshoot priority incidents, perform upgrades, provide SQL Server configuration and T-SQL scripting support, produce root cause/post-mortem analyses, drive process improvements and automation, mentor junior staff, and serve as an escalation point for cross-functional teams.

Lead and own global payments operations, metrics, fraud prevention, risk and compliance. Collaborate with product and engineering, recruit and manage distributed payments teams, investigate fraud, optimise acceptance and conversion, and act as primary partner with payment networks to resolve production issues.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Manage the creative team's project pipeline, workflows, and DAM. Own Asana architecture, intake, capacity planning, vendor relationships, and process improvements while partnering with cross-functional teams to ensure on-time, channel-ready creative assets.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

The VP, Global Sales Operations leads strategic initiatives to enhance sales performance, develop high-performing teams, and leverage AI for operational efficiency, partnering with cross-functional leadership to align with growth goals.

Monitor and reconcile transactions across ACH, RTP/FedNow, and card networks; triage and resolve payment exceptions, chargebacks, and settlement discrepancies; run SQL queries and build volume/limit projection models; communicate with sponsor banks and clients; maintain tracking of open operational items and document processes to support automation.

Lead LIHTC compliance monitoring and asset management operations across NEF's portfolio. Oversee compliance staff, supervise post-closing equity disbursements, manage Sponsor Portal and SMT-related processes, coordinate with vendors, prepare investor and portfolio compliance reports, and recommend policy and procedure improvements to ensure LIHTC program adherence.

Support divisional commercial goals by translating strategy into operational plans, creating and maintaining performance reporting (Power BI/Excel), forecasting with Sales and Finance, tracking KPIs and OKRs, coordinating cross-functional initiative rollouts, and preparing presentations and analysis for senior leadership.

Coordinate and facilitate enrollment, onboarding, and advising functions; serve as primary liaison for internal and external stakeholders; develop communication plans and maintain knowledge management materials; identify and improve processes using data; support projects and budget activities; ensure timely, professional communication across departments to deliver a seamless student experience.

Lead end-to-end revenue operations for Employer Services: own Salesforce and revenue tech stack, standardize quote-to-revenue, govern forecasting and pipeline, align revenue integrity with Finance, and drive global transformation, automation, and adoption across Sales, Finance, and Technology.

The Billing Operations Supervisor oversees billing operations, ensuring accurate invoicing, managing a team, supporting inter-departmental coordination, and participating in financial analysis and process improvements.

Support the CEO and executive team by managing board governance and engagement, coordinating executive meetings and materials, supervising executive operations support, leading strategic projects, tracking organizational goals, and ensuring effective communication and implementation of board directives.

Serve as senior escalation for complex enterprise IT incidents, troubleshoot Windows/macOS and SaaS issues, drive automation and AI tooling, collaborate with Engineering/Product/Customer Success to surface recurring issues and implement platform improvements, mentor junior analysts, and participate in on-call rotations.

Manage and optimize revenue processes and GTM systems, maintain data integrity, build reporting and dashboards, support forecasting and territory/quota activities, and partner cross-functionally to drive automation and operational efficiency across the sales and customer lifecycle.

Lead and scale the Business Operations function, translate corporate strategy into operational execution, own company-wide operating systems (OKRs, planning, reviews), remove execution risks, improve organizational efficiency, and establish project management and process rigor across Wing.

Provide executive-level operational support to the SVP, lead cross-functional projects, design and improve processes and SOPs, support healthcare network and health plan operations, ensure regulatory compliance, and drive cross-departmental collaboration to advance strategic initiatives.

Work with the COO to diagnose and solve high-leverage, cross-functional operational problems end-to-end. Build models, unit economics, dashboards, operating cadences, SOPs, and automation; partner with functional leaders and hand off durable systems so teams can run without you.

Lead sales operations strategy, CRM architecture, data governance, forecasting, and analytics for the revenue organization. Partner cross-functionally to standardize processes, enable BDR/SDR motions, optimize lead-to-revenue workflows, and deliver executive reporting to improve forecast accuracy and sales productivity.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.