Top Senior Level Customer Success Jobs in Tampa Bay, FL

As a Senior Complaints Coordinator at Capital One, you will handle customer complaints and escalated situations, advocate for customers, problem-solve, and provide exceptional customer service while ensuring compliance with regulations. You'll guide other associates and implement process improvements based on customer issue trends.

The Senior Customer Service Coordinator provides exceptional service, advocates for customers, resolves issues, investigates concerns, and supports fellow associates in problem-solving.

The Vice President in Global Security will lead investigations related to vulnerable adult financial exploitation, ensuring compliance with regulations and collaborating with law enforcement.

The Service Desk Team Lead manages a team providing technical support, ensuring timely incident resolution, maintaining SLOs, and supporting staff training and development while collaborating with IT management.

The Senior Media Sales Trainer facilitates training, manages onboarding, collaborates with teams to analyze learning needs, and leads various training methods to enhance sales skills and knowledge in advertising.

Lead impactful projects enhancing customer service quality, manage client relationships, mentor junior staff, and drive innovative solutions in customer operations.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

The Head of Renewals will lead the renewals function, manage a team, develop strategies, and collaborate cross-functionally to maximize customer retention and revenue growth.

The Customer Support Engineer provides technical support, troubleshoots issues, escalates complex problems, and collaborates with teams to enhance service quality.

The AIDR Specialist drives sales initiatives for CrowdStrike's AI Detection and Response solution, collaborating with various teams to engage customers and operationalize security offerings.

The Global Partner Services Manager leads a global team to scale delivery programs, driving partner enablement and governance, while ensuring customer satisfaction and measurable business outcomes.

The Medical Science Liaison will educate healthcare providers on Tempus oncology products, support commercial objectives, and maintain KOL relationships.