Top Remote Senior Level Jobs in Tampa Bay, FL

Own long-term product strategy and roadmap for Circle's digital assets and capital markets platform. Lead cross-functional initiatives, manage regulatory and market risks, define forecasting and liquidity models, influence executives, and mentor product managers to scale global stablecoin and capital access infrastructure.

Owns outcomes, value realization, adoption, retention, renewal, and expansion for strategic enterprise customers. Leads success plans, onboarding, QBRs, executive conversations, risk mitigation, and cross-functional coordination across Sales, Delivery, Operations, Consulting, Support, and Engineering. The role also improves Customer Success processes, develops playbooks, mentors team members, and supports scalable engagement models in managed services, cloud, SaaS, or complex technology environments.

Owns strategy, vision, discovery, roadmap, backlog, requirements, metrics, and launch activities for SMB payments products. Leads customer onboarding improvements across web and mobile channels, partners with merchants and platform providers, and collaborates with engineering, design, marketing, risk, sales, and leadership. Uses customer insights and data to deliver scalable, reliable digital payment experiences while managing multiple initiatives and aligning stakeholders.

Serve as the technical partner across pre-sales and post-sales, leading discovery, solution design, demonstrations, proofs of concept, implementation planning, onboarding, integrations, training, and documentation. Collaborate with Sales, Customer Success, Product, Engineering, and Data teams to resolve technical issues, capture feedback, support expansion, and improve customer outcomes for financial institutions and fintechs using KYB, KYC, AML, fraud, and identity verification solutions.

Manage, investigate, and resolve attorney‑represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages; prepare trial reports; coordinate with counsel; ensure reserves and secure financial processing; identify SIU and subrogation opportunities; communicate with claimants and policyholders; oversee outside counsel billing and maintain claim file documentation.

Lead tax compliance and planning for PwC owners and high-net-worth clients. Manage partnership K-1 income, state tax credits, and composite returns. Lead large projects, innovate processes, coach teams, and interact with senior clients to drive project success and improve client satisfaction.

Drive new SaaS license revenue by managing pipeline and closing enterprise cybersecurity deals within COCOM/SOF. Evangelize Armis Centrix across on-prem, air-gapped, and cloud-native environments, partner with federal systems integrators, navigate classified procurement/funding cycles, and collaborate with cleared sales engineers to demonstrate technical value.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.

Design, build, and scale production AI agents and automation tools for customer support. Integrate agents with Zendesk and internal knowledge systems, apply prompt engineering and RAG, and improve workflow efficiency and response quality. Own solutions end to end, from identifying operational gaps through deployment, while applying software engineering practices such as testing, CI/CD, observability, and scalable system design. Collaborate with Support leadership, Customer Success, and engineering teams.

Partners with R&D and engineering leaders to manage cloud, cellular, and AI infrastructure costs. Responsibilities include financial analysis, monthly and quarterly reporting, month-end close support, annual operating plan preparation, forecasting, KPI development, cost optimization, and improving financial models and reporting processes. The role also presents insights to senior leadership and leverages AI tools to streamline finance workflows.