Top Senior Operations Jobs in Tampa, FL

Leads multi-site commercial and prepaid card fraud prevention operations, overseeing performance, capacity, controls, risk governance, issue remediation, audit readiness, loss targets, and continuous improvement. Partners with product, technology, finance, claims, collections, and senior stakeholders to modernize platforms, reduce fraud losses, improve client outcomes, and strengthen operational efficiency. Develops managers and team leads while representing fraud operations in executive and client-facing forums.

Leads GEICO’s Technical Support team serving over 35,000 associates. Responsibilities include team development, technical support operations, automation and AI adoption, self-service initiatives, SLA and performance management, IT asset management, AV operations, vendor coordination, budgeting, training, documentation, incident response, and project delivery. The role requires technical leadership, operational improvement, dashboard reporting, change management, and on-call support for high-severity incidents.

Leads a nationwide technical support team serving more than 35,000 associates. Responsibilities include team development, scheduling, training, budgeting, SLA and metric management, IT asset management, AV operations, vendor coordination, project delivery, and high-severity incident support. The manager also drives AI adoption, self-service, automation, operational efficiency, technical documentation, and continuous improvement across GEICO’s technical support organization.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, budgeting, project delivery, and on-call incident support. The manager also drives self-service, automation, AI adoption, operational efficiency, training, documentation, and continuous improvement.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, automation and self-service initiatives, AI adoption, SLA and performance management, IT asset management, AV operations, budgeting, training, vendor coordination, and project delivery. The role requires technical leadership, operational improvement, reporting, incident management, and on-call support.

Leads GEICO’s Technical Support team serving more than 35,000 associates across the United States. Responsibilities include team leadership, scheduling, training, budgeting, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, project delivery, automation, self-service, and AI adoption. The manager also supports incident response, documentation, change management, and continuous improvement initiatives.

Leads a technical support organization serving more than 35,000 associates across the United States. Responsibilities include team leadership, staffing, training, budgeting, service-level management, IT asset management, AV operations, vendor coordination, project delivery, incident support, automation, self-service, and AI adoption. The manager also develops policies, analyzes operational metrics, improves processes, and ensures reliable, high-quality technical support.

Leads GEICO’s nationwide Technical Support team serving more than 35,000 associates. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, budgeting, training, vendor coordination, project delivery, and on-call incident support. The manager will also promote AI adoption, self-service, automation, operational efficiency, and improved associate experience.

Lead and execute compliance and operational risk testing: plan and run tests, identify control coverage gaps, assess control design and implementation, coordinate across departments, drive remediation, and improve control evaluation methods and metrics.

Leads operational support for alternative investment products across onboarding, servicing, reconciliations, valuations, redemptions, commissions, controls, and issue resolution. Acts as a senior subject matter expert and escalation resource for advisors, fund sponsors, leadership, and internal teams. Reviews and coaches associates, identifies operational risks, develops procedures and training, and leads cross-functional technology, reporting, workflow, and process improvement initiatives.

Supports branch offices, financial advisors, and division management by researching and resolving escalated account, operational, technology, registration, and administrative issues. Serves as a liaison between branches and home-office departments, coordinates vendor due diligence and audits, provides policy and systems education, supports advisor onboarding and firm initiatives, and tracks matters through resolution while maintaining service standards.

The Division Operations Manager I leads operational improvements, manages employee issues, analyzes processes, provides mentorship, and ensures compliance in branch operations.

Lead and manage the QA framework and audit program for Agency Operations, ensuring SOP adherence, compliance, and audit readiness. Oversee QA staff, analyze quality data and trends, produce executive reporting, drive root-cause analysis and corrective actions, partner with cross-functional teams to improve processes, and maintain operational risk and quality KPIs.

Lead office operations, people and project management, client relationships, and business development for civil/environmental engineering teams. Ensure staffing, budgets, schedules, quality control, compliance, and support proposal development to drive project and office performance.

Manage and modernize lab operations: design systems and automations (including integration with the Chorus AI Assistant), oversee budgets and grant post-award operations, maintain HR and financial dashboards, coordinate onboarding and visas, support proposals and communications, supervise a part-time assistant, and drive continuous improvement across finance, HR, facilities, and events.

Provide high-level administrative and operational support for the institute, including calendar and travel management, financial transaction processing (GEMS/Oracle), event coordination, scheduling, reporting, and confidential support for faculty and leadership. Manage logistics, follow up on deliverables, and prepare operational recommendations and financial summaries.

Own end-to-end delivery for assigned contact center campaigns: staffing, WFM alignment, training oversight, QA, data-driven deployment, client communication, and platform partnership to meet SLAs and client KPIs.

Lead and coordinate ACH operations initiatives, process improvements, risk mitigation, and complex project readiness. Manage operational design, UAT, client profile setup, investigations, and post-implementation stabilization. Analyze current-state workflows, implement controls and efficiencies, maintain operational documentation, and liaise with stakeholders to resolve issues and drive results while staying current on payments industry trends.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead operational planning and execution, supervise cross-functional teams, manage procurement and vendor relationships, monitor day-to-day business performance, enforce compliance and quality standards, oversee customer support and budgets, and drive process improvements to increase productivity and profitability.

The Senior Personnel Operations Analyst will support Marine Corps manpower and force management processes, coordinating personnel requirements across commands and providing analysis for effective deployment operations.

Embed with partner firms to standardize and deploy operational playbooks, improve working capital (DSO, WIP, realization), coordinate finance/HR/legal/tech, support tuck-in integrations, and provide operational advisory to regional leadership.

Manage end-to-end broker-dealer clearing and settlement across retail and institutional channels. Oversee DTC/DTCC settlement functions, exception and fail management, reconciliations, regulatory compliance, reporting, SOPs, audits, process improvements, and cross-functional initiatives to support a self-clearing omnibus model.