Top Customer Success Manager Jobs

The Key Customer Success Manager ensures growth and retention of key accounts by managing relationships and driving customer satisfaction through strategic planning and collaboration.

The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.

The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.

Lead post-sales efforts for enterprise accounts to drive adoption, retention, expansion, and advocacy. Build executive relationships across data, engineering, product, and BI; run QBRs/EBRs; monitor customer health signals; mitigate risk; influence product roadmap with customer feedback; and own renewals and expansion to reduce churn and grow revenue.

Manage customer health and retention across a diverse portfolio, design onboarding programs, navigate stakeholder relationships, and experiment with AI workflows.

The Customer Success Manager will oversee customer health and retention, design onboarding programs, navigate stakeholder relationships, and partner with Sales to drive account expansion.

The Customer Success Manager engages with clients, focuses on their needs and goals, driving user engagement and identifying growth opportunities across Pricing and Reference Data products.

Manage a portfolio of high-value B2B SaaS clients to drive adoption, retention, and account growth. Lead QBRs, monitor customer health, partner with onboarding, AM and technical teams to deliver value, surface customer feedback to Product, and support renewals and expansion.

As a Customer Success Manager, you will manage customer projects, ensure satisfaction, drive growth in accounts, and implement solutions effectively.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and operational excellence while driving relationship growth and ROI.

Manage a portfolio of law-firm and corporate legal clients to drive adoption, retention, and expansion of DeepJudge's AI-powered enterprise search. Lead onboarding, training, stakeholder and project coordination, business reviews, issue resolution, and surface client feedback to inform product. Promote ROI and upsell opportunities while ensuring high client satisfaction.

The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Customer Success Manager will enhance client engagement, drive product adoption, and build strong relationships within strategic accounts in financial services, using data-driven insights and technical expertise.

The Customer Success Manager will ensure client engagement and satisfaction by managing a high-volume portfolio, facilitating workshops, and driving strategic growth opportunities.

The Customer Success Manager will strengthen client relationships, optimize product recommendations, manage performance dashboards, and ensure timely project updates.

The Customer Success Manager will drive account management and project execution, expand customer engagement, and ensure customer satisfaction while managing relationships and fostering partnerships.

Manage a portfolio of post-sale advertiser accounts, owning campaign setup, PMP deal lifecycle, optimization, reporting, and client onboarding. Drive retention and upsells through strategic consulting, performance insights, and cross-functional collaboration with Sales, Ad Ops, and Supply teams.

Drive new business and program registrations by identifying and cultivating client relationships across the built environment. Build pipeline, hit registration goals, conduct market research, partner with Go-to-Market and Marketing, track metrics in CRM, represent FMI at industry events, and travel ~25%.

Own client success for a portfolio across JustParks U.S. Everyday Parking Products. Lead onboarding, adoption, retention, renewals, and expansion. Build product fluency, troubleshoot and escalate issues, run account check-ins and business reviews, contribute to documentation and runbooks, and partner cross-functionally with Engineering, Product, and Commercial teams to represent the customer voice and close process gaps.

The Technical Customer Success Manager will lead strategic success for complex enterprise accounts, focusing on technical orchestration, customer onboarding, integration, and relationship management to ensure business outcomes.

Manage an enterprise book of business as a strategic advisor to drive adoption, ROI, retention and renewals. Lead QBRs, define KPIs and success plans, analyze usage metrics, mitigate account risks, advocate customer needs to Product/Marketing, coordinate cross-functional issue resolution, and represent Trimble at industry events.

Own implementation and adoption for a book of large enterprise wealth-tech clients. Run implementations, drive usage against business outcomes, manage stakeholders and account strategy, surface product signals, and partner with Sales, Product, and Engineering to secure renewals and expansions.