Top Customer Success Manager Jobs

Serve as primary operational contact for assigned clients, manage configurations and billing, optimize local/alternative payment methods, coordinate incident resolution, analyze transaction data and trends, lead QBRs with performance insights, advise on disputes/fraud/compliance, and act as a cross-functional bridge between clients and internal technical, risk, and commercial teams.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

Drive successful onboarding, adoption, and account growth for enterprise customers by building relationships, visiting clients, using product analytics and ROI analysis, and coordinating upsell opportunities to maximize Net Revenue Retention.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

As a Customer Success Manager, you'll ensure high customer adoption and business value of Pigment for Enterprise accounts, manage implementations, and develop strong relationships with executive sponsors.

As a Customer Success Manager, you will ensure maximum value for customers, manage onboarding, drive customer satisfaction, and cultivate long-term relationships. You will analyze customer health metrics, facilitate training sessions, and collaborate with internal teams to enhance product offerings and customer experiences.

Own a portfolio of mid-market to large clients as the primary contact; drive retention, renewals, and expansion. Conduct business reviews and strategy sessions, develop success plans, monitor account health, resolve issues within SLAs, collaborate with Sales/Product/Support/Onboarding, track forecasts and CRM data, and travel up to 25%.

The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.

The Key Customer Success Manager ensures growth and retention of key accounts by managing relationships and driving customer satisfaction through strategic planning and collaboration.

The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.

The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.

Manage customer health and retention across a diverse portfolio, design onboarding programs, navigate stakeholder relationships, and experiment with AI workflows.

The Customer Success Manager will oversee customer health and retention, design onboarding programs, navigate stakeholder relationships, and partner with Sales to drive account expansion.

Lead post-sales efforts for enterprise accounts to drive adoption, retention, expansion, and advocacy. Build executive relationships across data, engineering, product, and BI; run QBRs/EBRs; monitor customer health signals; mitigate risk; influence product roadmap with customer feedback; and own renewals and expansion to reduce churn and grow revenue.

The Customer Success Manager engages with clients, focuses on their needs and goals, driving user engagement and identifying growth opportunities across Pricing and Reference Data products.

Manage a portfolio of high-value B2B SaaS clients to drive adoption, retention, and account growth. Lead QBRs, monitor customer health, partner with onboarding, AM and technical teams to deliver value, surface customer feedback to Product, and support renewals and expansion.

As a Customer Success Manager, you will manage customer projects, ensure satisfaction, drive growth in accounts, and implement solutions effectively.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and operational excellence while driving relationship growth and ROI.

Manage a portfolio of law-firm and corporate legal clients to drive adoption, retention, and expansion of DeepJudge's AI-powered enterprise search. Lead onboarding, training, stakeholder and project coordination, business reviews, issue resolution, and surface client feedback to inform product. Promote ROI and upsell opportunities while ensuring high client satisfaction.

The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Customer Success Manager will enhance client engagement, drive product adoption, and build strong relationships within strategic accounts in financial services, using data-driven insights and technical expertise.