Top Customer Success Manager Jobs

Own strategic relationships with enterprise Delphix customers in the central US to drive adoption, mitigate risk, secure renewals, identify expansion, coordinate cross-functional teams, measure KPIs, and manage escalations.

Manage a portfolio of strategic enterprise customers (7–9 accounts) as the primary post-sale owner. Drive adoption, retention, renewals, expansions, and measurable business outcomes through executive engagement, business reviews, and cross-functional delivery. Champion customer feedback to influence product and create advocates for case studies and references.

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

Manage a portfolio of strategic enterprise accounts, drive product adoption, renewals and expansion, build executive relationships, create account plans, surface product feedback, and use data/analytics to mitigate churn and identify growth opportunities.

Lead a portfolio of 50-75 mid-market Texas school districts to drive adoption, retention, renewals, and expansion. Manage onboarding, run multi-stakeholder discovery, execute churn mitigation playbooks, deliver training and scalable materials, and mentor junior CSMs while meeting revenue and churn KPIs.

Lead customer success for financial clients by maintaining high engagement, coaching users on Kpler terminal, Excel add-in, API and integrations, uncovering upsell opportunities, aligning client goals with product, maintaining Salesforce records, improving CS processes and documentation, and liaising with Sales, Product, and Engineering to maximize customer value.

The Senior Customer Success Manager will drive customer adoption and engagement, own a portfolio of enterprise clients, and advise C-level stakeholders.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

Manage end-to-end customer lifecycle for enterprise treasury clients, driving adoption, retention, and value realization of Ripple Treasury solutions. Build trusted advisor relationships with finance and treasury leaders, co-create success plans, scale lifecycle engagements, track health and outcomes, and advocate customer needs across Product, Engineering, Sales, and Support to enable expansion and renewals.

Manage a portfolio of enterprise OneStream/CPM customers to drive onboarding, adoption, expansion, satisfaction, and renewals. Build executive relationships, mitigate risks, run business reviews, oversee CSMs, and collaborate with Sales and product teams to maximize customer value and identify upsell opportunities.

The Senior Client Success Executive role focuses on ensuring client satisfaction and success, maintaining relationships, and driving client engagement strategies.

The Enterprise Customer Success Manager will manage a portfolio of ecommerce clients, ensuring they achieve product adoption and long-term success with AI-enabled workflows and support operations optimization.

The Manager, Customer Success will engage with clients, ensure they are maximizing product value, provide support, and manage customer relationships.

Manage a portfolio of customers through onboarding, adoption, expansion, and renewal. Drive AI-native workflow adoption, lead commercial conversations and renewals, identify expansion opportunities, run QBRs and ROI discussions, and help scale Customer Success playbooks at a high-growth SaaS company.

The Senior Customer Success Manager will ensure customer satisfaction, drive product adoption, manage relationships, and identify expansion opportunities to sustain and enhance growth for the company.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.