Top Remote Jobs in Wilmington, NC

Provide advanced end-user technical support and act as an escalation point. Administer user accounts, access control, Okta and Google Workspace; manage assets and onboarding; lead small-to-medium IT projects; document processes; train users and junior staff; troubleshoot macOS and Windows systems and networking; identify and implement process improvements.

Own state-level strategy and market performance for assigned regions, manage state filing and DOI relationships, collaborate with Technology and Operations on launches and rate reviews, analyze KPIs and profitability drivers, develop strategic recommendations and cost-benefit analyses, gather field market feedback, and contribute to product development, data evaluations, and competitive intelligence for homeowners/P&C insurance products.

Lead design and implementation of Openly's Auto Casualty, Property Liability, and Litigation claims teams. Build processes, vendor relationships, segmentation and reporting, ensure regulatory compliance, meet operational metrics, partner cross-functionally with data, technology, and product, and develop high-performing claims talent.

Lead contract execution for Onebrief's highest-priority government initiatives: align contractual obligations with program delivery, identify and mitigate risks, advise stakeholders, build contract management processes, and hire and mentor a team of Contract Managers to ensure successful post-award performance.

Write and produce cross-format content (reports, newsletters, video, audio) for Toasts Brand Content & Authority team; own Data by Toast email and LinkedIn newsletters; craft paid editorial; run distribution plans for flagship releases; collaborate with PR and Organic Growth; use AI/LLM tools to accelerate drafting, repurposing, and analysis.

Provide Spanish-language support to SMB Account Executives throughout the sales process: join discovery calls and demos, review quotes and contracts in Spanish, assist with communications and deal progression, and help ensure smooth onboarding. Collaborate with sales leadership and cross-functional teams to convert referred demand into customers.

Lead creation and operationalization of CX standards, governance, and operating systems to ensure consistent, measurable customer-centric decision-making. Partner cross-functionally to embed customer outcomes into planning, OKRs, and execution, design immersion programs, track adoption and effectiveness, and drive executive visibility and accountability.

Drive revenue growth within federal enterprise accounts by selling Skillsoft SaaS/PaaS solutions to federal decision-makers. Build pipeline, deliver executive presentations, influence senior leaders, collaborate cross-functionally, and manage pipeline health while meeting revenue and pipeline goals.

Lead and mentor the AR team to oversee cash application, invoicing, collections, and reconciliations. Serve as escalation for complex billing and dunning, manage sales tax/VAT, partner with Deal Desk and Revenue teams, drive process improvements, support system implementations, and perform GL cash entries and reconciliations.

Lead and grow strategic partnerships with global systems integrators and audit firms to embed Drata, drive partner-sourced revenue, onboard and enable partners, measure program effectiveness, and collaborate cross-functionally with sales, BD, and executive teams.

Own enterprise customer implementations of Samsaras IoT platform, driving deployment, onboarding, training, and adoption. Create launch plans, track implementation progress and product usage, run trainings and demos, and coordinate cross-functionally to ensure customer success and value realization.

Support employees across the lifecycle using Workday and Zendesk; manage HR compliance filings (EEO-1, CA PDR, AAPs); create employee-facing knowledge via internal AI/productivity tools; perform UAT, testing, and audits; execute complex Workday EIB data changes; drive cross-functional process improvements and champion company culture.

Owner of Vannevar's authentication and authorization platform: build tenant-isolated auth systems, self-service user/group/permission admin UI, tooling to visualize and validate access, feature-flag and platform management interfaces, and shared authorization capabilities across products.

Lead product strategy and execution for an AI-first enterprise marketing platform, drive customer value through technology and agentic capabilities, collaborate cross-functionally, own outcomes, and iterate on product innovation to keep brands visible across search and AI surfaces.

Lead optimization and experimentation for Pfizer's HCP web properties (primarily PfizerPro). Develop experimentation roadmaps, run A/B and multivariate tests, analyze web and business metrics, partner with UX, analytics, and strategy to translate insights into product and design improvements, and adopt AI-enabled tools to scale personalization and accelerate test velocity while maintaining rigorous measurement.

Manage a portfolio of customers to drive product adoption, satisfaction, retention, and expansion. Build relationships, identify risks, collaborate cross-functionally, maintain data and documentation, own customer workflows, and contribute to process improvements.