Top Remote Jobs in Tallahassee, FL

Research and interpret federal and state tax law changes, translate them into software requirements, validate tax calculations, and partner with developers on compliant tax technology. The role also creates technical documentation, supports strategic product initiatives, provides tax subject-matter expertise, and uses AI and analytics tools to improve research and workflow efficiency.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Own the post-sale customer lifecycle for a portfolio of B2B SaaS customers, including onboarding, adoption, retention, expansion, and churn mitigation. Build trusted relationships with Operations and Finance stakeholders, provide purchasing and payments guidance, drive revenue and net retention, monitor support risks, and translate customer feedback into product improvements. Collaborate cross-functionally to identify strategic opportunities and strengthen customer advocacy.

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.

Develop and maintain native iOS applications using Swift and SwiftUI for DraftKings’ financial platform. Responsibilities include building user-facing features, integrating APIs, managing data and state, optimizing performance, monitoring crash analytics, participating in code reviews and testing, and troubleshooting reliability issues. The role collaborates with product, design, analytics, and engineering teams to deliver scalable, compliant mobile experiences.

Build and scale the PSA Liquidity Platform connecting buyers and sellers across PSA Partner Offers and eBay Consignment. Responsibilities include developing buyer tooling, pricing and ranking engines, seller experiences, microservices, distributed event-driven systems, and observability. The role owns end-to-end product delivery, cross-functional execution, technical architecture, ecosystem integrations, and production outcomes while using AI throughout the software development lifecycle.

Design, build, and support high-throughput, low-latency LLM inference and data pipelines; collaborate with data scientists to post-train and evaluate models; implement scalable, production-ready systems with strong testing, monitoring, and performance focus; mentor engineers and iterate on architecture, reliability, and user-facing AI applications.

Build and improve the Enterprise AI operating model through AI-enabled processes, operational reporting, knowledge management, stakeholder forums, intake governance, and asset registry oversight. The role translates complex program information into executive narratives, coordinates decision-making, enables cross-functional alignment, and continuously improves planning, prioritization, governance, communication, and execution mechanisms.

Leads Rapid7’s global technical sales organization across Sales Engineering Specialists, Forward Engineering, Labs, and the Center of Excellence. Develops technical sales strategy, organizational roadmaps, succession frameworks, and engineering capabilities while partnering with sales leadership. Oversees integrations, demo infrastructure, enterprise platform architecture, ROI modeling, resource planning, and cross-functional execution. Drives organizational scaling, executive alignment, talent development, and measurable contributions to revenue and product innovation.

Supports customers using Rapid7’s Vector Command Red Team service through attack surface analysis, reconnaissance, OSINT, reporting, customer communications, and request prioritization. The role coordinates with Red Team, MDR, and MVM teams; conducts manual network and service reconnaissance; develops scripts to analyze attack surface data; monitors customer exposures; and performs entry-level external penetration testing. It also includes customer onboarding, monthly reporting, update calls, and translating technical security concepts for nontechnical stakeholders.

Leads Procore consulting engagements by translating client business needs into requirements, architecting and implementing solutions, designing quality processes, reviewing testing and budgets, improving workflows, supporting sales, and mentoring engineering and consulting teams. The role serves as a Procore subject matter expert, oversees quality management and SDLC methodologies, develops service offerings, and drives client satisfaction and team growth.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Leads the design, automation, deployment, monitoring, and security of Azure cloud infrastructure. Builds Infrastructure as Code with Terraform, Bicep, or ARM templates; manages CI/CD pipelines through Azure DevOps and GitHub; and implements monitoring, logging, alerting, incident response, patching, and vulnerability management. Collaborates with engineering, development, architecture, security, and incident management teams to improve system reliability, scalability, performance, and cost efficiency.

Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.

Lead enterprise-scale Akeneo PIM implementations, including solution architecture, platform configuration, data architecture, API development, and third-party integrations. Collaborate with developers, architects, clients, and stakeholders to deliver digital transformation projects. Ensure data privacy, security, and lifecycle protection while documenting technical solutions, gathering requirements, managing expectations, and mentoring junior team members.