Top Remote Jobs in Tallahassee, FL

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Leads the design, automation, deployment, monitoring, and security of Azure cloud infrastructure. Builds Infrastructure as Code with Terraform, Bicep, or ARM templates; manages CI/CD pipelines through Azure DevOps and GitHub; and implements monitoring, logging, alerting, incident response, patching, and vulnerability management. Collaborates with engineering, development, architecture, security, and incident management teams to improve system reliability, scalability, performance, and cost efficiency.

Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.

Lead enterprise-scale Akeneo PIM implementations, including solution architecture, platform configuration, data architecture, API development, and third-party integrations. Collaborate with developers, architects, clients, and stakeholders to deliver digital transformation projects. Ensure data privacy, security, and lifecycle protection while documenting technical solutions, gathering requirements, managing expectations, and mentoring junior team members.

Lead and grow a global data engineering team while establishing foundational data platforms and engineering standards. Design and oversee GCP-based pipelines, medallion data models, DataOps, monitoring, SLAs, CI/CD, governance, and data quality practices. Drive AI adoption across engineering workflows and build reliable, AI-ready data. Partner with business and technology stakeholders to prioritize roadmaps, deliver scalable solutions, and support data democratization.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Support Xero’s partner sales channel by guiding accounting and bookkeeping practices through onboarding, data migration, software implementation, and activation. Deliver one-on-one and group training on Xero and related products, manage stakeholder expectations, schedule virtual and on-site sessions, maintain Salesforce records, and create self-service resources. The role requires frequent travel to partner practices and strong accounting, communication, presentation, and relationship-building skills.

Provides field-based automotive diagnostic, repair, and technical support to GM dealerships. Resolves escalated vehicle issues, supports potential repurchase cases, evaluates dealership service readiness, trains dealer personnel, manages dispatch cases, and communicates product-quality findings to GM engineering and service teams. The role also supports warranty-cost reduction, dealer comeback processes, customer relationships, arbitration matters, and technician recruitment while traveling frequently throughout the assigned territory.

Manages strategic U.S. Navy accounts, primarily NAVAIR, by developing executive relationships, building pipeline, closing complex enterprise IT deals, coordinating account teams and partners, and executing account business plans. Drives HPE portfolio growth, profitability, customer advocacy, and long-term technology strategy while supporting federal contracting and funding processes.

Leads Shield AI’s Enterprise Data delivery organization, managing data engineering, analytics engineering, domain enablement, and governance teams. Translates enterprise data strategy into sequenced roadmaps, manages priorities, capacity, dependencies, risks, and stakeholder expectations, and ensures production-ready, governed data products. Partners with architecture, platform engineering, security, and business leaders on technical tradeoffs, data quality, lineage, reliability, and investment priorities. Also owns hiring, coaching, performance development, delivery metrics, and continuous improvement of the data operating model.

Owns Shield AI’s website user experience and content journeys across key audience personas. Maintains and publishes WordPress content, builds digital experiences, improves navigation and conversion paths, and partners with agencies, designers, product marketers, communications, recruiting, and business stakeholders. Monitors web performance and user behavior while ensuring accessibility, SEO, brand, quality, and performance standards. Uses AI-enabled workflows and manages multiple web updates, launches, and stakeholder requests.

Leads GoodRx’s consumer subscription growth, pricing, monetization, and economic strategy. Develops analytical frameworks, evaluates customer behavior and unit economics, identifies growth opportunities, and shapes product, packaging, investment, and experimentation priorities. Partners with Product, Finance, Pricing, Marketing, Analytics, and Design leaders to solve ambiguous business problems, influence senior decisions, and improve acquisition, engagement, retention, lifetime value, and profitability.

Own the vision, strategy, and roadmap for Vercel’s Dashboard, evolving it into a personalized, agent-powered control plane. Define agent interactions, proactive insights, information architecture, and cross-product design patterns. Partner with engineering and product teams to optimize performance and consistency, while running experiments and analyzing onboarding, adoption, and engagement metrics. The role requires experience building developer-facing dashboard or control-plane products, with strong product design, analytics, and AI perspectives.