Top Remote Jobs in San Luis Obispo, CA

Lead design and implementation of enterprise detection and response across corporate, cloud, and factory environments. Build AI-native D&R stack (detection-as-code, LLM-assisted triage, agentic response), run incident response from triage to remediation, set technical direction for a small team, and ensure compliance with ITAR/CMMC requirements.

Serve as the primary customer-facing contact for enterprise provider accounts in Missouri, driving implementations, platform configuration, end-user training, basic hardware troubleshooting, and adoption. Manage relationships across stakeholder levels, support go-lives, gather product feedback, and coordinate with Tech Support and Product teams. Travel within Missouri up to 50% and track KPIs like adoption, NPS, CSAT, and customer health.

Serve as the single dedicated Customer Success Manager for a multi-state, multi-provider strategic account. Lead complex, phased implementations across sites, manage executive and operational relationships, drive adoption and measurable outcomes, own commercial health (renewals/upsells), and coordinate cross-functional teams. Provide site training, QA, go-live support, and ongoing optimization while documenting feedback to inform product and CX playbooks. Travel 25–40% during active implementations.

Serve as embedded BI lead for a divisional sales book, delivering actionable insights from syndicated and commercial data, leading opportunity analysis, training field teams, supporting Power BI reporting, and translating complex data into executive presentations to drive sales performance and planning.

Lead end-to-end category insights for strategic account chains using syndicated, retailer POS, and internal data. Develop analyses, reporting, and recommendations to drive sales and profit, partner with sales and BI, support category reviews and business planning, and present insights to stakeholders.

Partner with national and strategic accounts to develop and execute insight-driven promotional programs and activations across on- and off-premise channels. Build custom sales materials, coordinate events and tastings, measure program effectiveness with sales data, and collaborate with Sales, Brand Marketing, BI, Finance, Creative Services, and distributors.

Lead end-to-end monthly and quarterly close, consolidate multi-entity financials, design scalable internal controls, own technical accounting for digital assets, manage external audits, oversee AP/AR/payroll and revenue recognition, and partner on cash/treasury and board/investor reporting.

Participate in a paid 30-minute virtual interview to walk through daily support workflows, describe ticketing and helpdesk tools, identify bottlenecks and escalation processes, and suggest improvements to support technology stacks.

Participate in a 30-minute remote interview describing daily sales and RevOps workflows, tooling and data pipelines, operational challenges, and evaluate potential workflow improvements for a paid research study.

Participate in a 30-minute remote interview to describe daily customer support workflows in ServiceNow, walk through ticket management and features used, and provide feedback on pain points and workflow improvements.

Lead rapid, AI-enabled prototyping from concept through launch. Use AI and modern game engines to build playable prototypes, design tools and agentic workflows, evaluate emerging AI tech, iterate with player feedback, and help define scalable AI development practices across the studio.

Lead the Live Technology product strategy for MONOPOLY GO!, defining roadmap, KPIs, and execution plans across platform reliability, scalability, studio productivity, and disaster recovery. Partner with engineering, analytics, and operations to prioritize and deliver high-impact platform initiatives, support incident response, and align stakeholders through measurable outcomes and strong communication.

Answer inbound guest calls Monday–Friday 9am–5pm, warmly gather basic trip details, transfer callers to booking specialists or schedule same/next-day calls, return after-hours calls each morning, and maintain a monthly missed-call rate below 12%.

Own the client's first 60 days: manage handoff from Sales, drive activation with Implementation, collect W-9/ACH for Accounting, train clients on OCRA reporting, perform invoice reviews, provide proactive early support, and execute a documented handoff to Strategic Account Managers and Revenue Optimization Managers.

Develop novel, difficult evaluation tasks for frontier AI models; verify task specifications and solvability; baseline and score model and human completions; and improve task development infrastructure and workflows to support METR's Time Horizons evaluations.

Perform account reconciliations and month-end activities for prepaids, commissions, and rebate reserves; prepare recurring journal entries and accruals; administer distributor rebate programs; manage intercompany transactions; support sales tax filings and year-end audit requests; partner with stakeholders to ensure correct accounting treatment and maintain internal controls.