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Top Remote Customer Success Jobs

An Hour AgoSaved
Remote or Hybrid
USA
72K-954K
Junior
72K-954K
Junior
Cloud • Edtech • Information Technology • Software
Manage customer contracts, support renewals, collaborate with sales teams, and identify upsell opportunities for higher-value customers.
Top Skills: B2B SaasData Analysis
Reposted An Hour AgoSaved
Remote or Hybrid
IL, USA
148K-203K Annually
Senior level
148K-203K Annually
Senior level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Principal Customer Success Manager drives customer relationships, adoption, and retention while leading strategic initiatives and mentoring team members in managing critical accounts.
Top Skills: GainsightMicrosoft Office SuiteServicenow
Reposted An Hour AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills: CSSHTML
Reposted An Hour AgoSaved
Remote or Hybrid
Atlanta, GA, USA
Senior level
Senior level
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team managing mid-market customers, focusing on retention, growth, and cross-functional collaboration.
Top Skills: Cs Tools
2 Days AgoSaved
Remote
United States
5-5
Senior level
5-5
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
2 Days AgoSaved
Remote or Hybrid
3 Locations
58K-108K Annually
Entry level
58K-108K Annually
Entry level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager enhances client satisfaction and relationships, offering guidance on SailPoint solutions, monitoring account health, and identifying growth opportunities.
Top Skills: Access Request ManagementComplianceIdentity ManagementRole ManagementSailpoint Products
2 Days AgoSaved
Remote or Hybrid
Santa Clara, CA, USA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive drives post-sales activities and customer relationships to maximize value and ensure long-term success across large-scale accounts.
Top Skills: Ai-Powered ToolsCloud-Based PlatformDigital Transformation
2 Days AgoSaved
Remote or Hybrid
Vienna, VA, USA
12-12
Senior level
12-12
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive oversees post-sales activities, ensuring successful customer transformations and renewals while guiding collaboration with internal teams and C-level executives.
Top Skills: AIEnterprise SoftwareSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
106K-138K
Senior level
106K-138K
Senior level
Artificial Intelligence • Healthtech • Telehealth
The Senior Customer Success Manager will manage an enterprise book of business, build relationships, demonstrate value, and drive revenue growth through customer engagement and upselling.
Top Skills: Data VisualizationSaas-Based Solutions
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
141K-185K
Senior level
141K-185K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage enterprise accounts, ensure customer value, drive renewals, and enhance adoption of Grammarly's tools in educational institutions.
Top Skills: AICRMLarge Language ModelsSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 2 Days AgoSaved
Remote or Hybrid
Orlando, FL, USA
Junior
Junior
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees a portfolio of customers, guiding them in utilizing ServiceNow products effectively and resolving any escalated client issues swiftly.
Top Skills: AIServicenow
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3 Days AgoSaved
Remote
United States
20-42
Internship
20-42
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
3 Days AgoSaved
In-Office or Remote
2 Locations
85K-100K Annually
Mid level
85K-100K Annually
Mid level
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The role involves designing digital customer engagement strategies, administering Gainsight, monitoring customer health, and collaborating across teams to enhance customer success.
Top Skills: GainsightPendoSalesforceSnowflakeTableau
3 Days AgoSaved
Remote or Hybrid
US
76K-116K Annually
Mid level
76K-116K Annually
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager at CDW focuses on maximizing customer value through Cisco solutions, managing relationships across sales and service teams, and ensuring customer satisfaction and solution adoption.
Top Skills: CiscoGainsightItilMicrosoft Office SuiteSalesforce
3 Days AgoSaved
Remote or Hybrid
IL, USA
76K-116K Annually
Mid level
76K-116K Annually
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager maximizes customer value through Cisco solutions, manages relationships, drives adoption and retention, and acts as a trusted advisor while coordinating with internal and external teams.
Top Skills: CiscoGainsightItilMicrosoft Office SuiteSalesforce
3 Days AgoSaved
Remote or Hybrid
Waltham, MA, USA
88K-145K Annually
Senior level
88K-145K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer engagement, ensuring they achieve desired outcomes and maximize the use of ServiceNow products through prescriptive guidance and technical support.
Top Skills: AIServicenow
3 Days AgoSaved
Remote
2 Locations
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
As a Customer Success Engineer, you will drive adoption, solve technical challenges, and nurture strategic customer relationships while focusing on integrating AI solutions and aligning partner strategies with Deepgram’s goals.
Top Skills: AIAPIsMlSpeech-To-TextText-To-Speech
3 Days AgoSaved
Remote
USA
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Engineer at Deepgram will engage with enterprise customers, offering technical expertise and driving adoption of AI solutions while identifying opportunities for growth.
Top Skills: Advanced AnalyticsAIAPIsAutomation ToolsCloud InfrastructureMachine LearningSoftware
3 Days AgoSaved
Remote or Hybrid
USA
22-30
Internship
22-30
Internship
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As an Automation Launch Intern, you'll support the Customer Success team through software engineering and DevOps tasks, improve automation workflows, and collaborate with internal customers.
Top Skills: AWSCi/CdDockerGoKubernetesPythonUi Development
Reposted 3 Days AgoSaved
Remote or Hybrid
Addison, IL, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Oversee customer portfolios to ensure adoption of ServiceNow products, resolve customer issues, and guide teams for maximum value. Requires 7 years experience and ServiceNow certifications.
Top Skills: Ai-Powered ToolsServicenow
4 Days AgoSaved
Remote
United States
82K-82K Annually
Mid level
82K-82K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Customer Success Managers engage with SMB clients to drive business success through strategic interaction, technical support, and customer satisfaction while managing data and reporting tasks.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
4 Days AgoSaved
In-Office or Remote
San Francisco, CA, USA
145K-228K Annually
Senior level
145K-228K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Principal Customer Success Manager engages enterprise customers, ensuring product adoption and value realization through strategic planning and relationship building.
Top Skills: Bi ToolsConfluenceGainsightJIRASalesforceTableau
Reposted 4 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
5 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
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