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Top Remote Customer Success Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills:
Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.
Top Skills:
Customer SuccessTechnical Account Management
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.
Top Skills:
Account ManagementCustomer SuccessSaaSSales
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Consulting • Generative AI • Big Data Analytics
As an Associate Customer Success Manager, you will manage client relationships, ensure customer satisfaction, advocate for clients internally, and identify new business opportunities while facilitating communications and troubleshooting issues.
Top Skills:
Aws CloudGoogle SlidesPowerPoint
Edtech • Information Technology • Software
As a Customer Success Manager, you'll engage with Public Sector clients, driving renewals, mitigating risks, and ensuring customer success through strategic advice and relationship management.
Top Skills:
GainsightSalesforce
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
Manage and nurture relationships with Pharmaceutical and Agency clients, ensuring satisfaction, driving revenue growth, and delivering successful campaigns.
Top Skills:
AsanaJIRASalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager partners with customers to customize solutions using IoT data, ensuring safety and efficiency in operations, while conducting business reviews and mentoring teams.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills:
Ai/AutomationGainsightSaaS
Reposted 19 Hours AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills:
Enterprise SaasGainsight
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As an Enterprise Customer Success Manager, you will engage with top customers to address their needs, help them achieve business value, and build long-lasting relationships. You will conduct workshops, create success plans, and collaborate across teams to guide clients in optimizing the Samsara platform's capabilities while driving customer satisfaction and success.
Top Skills:
Internet Of Things (Iot)
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
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Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager is responsible for guiding enterprise customers in their DEX journey, ensuring customer retention and growth by managing relationships, delivering value, and achieving renewal and expansion targets.
Top Skills:
ItilItsmSaaS
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Lead a strategic Customer Success organization for enterprise SaaS customers. Build executive relationships, drive adoption and value realization, manage portfolio health and commercial outcomes (GRR/NRR), mentor CSMs, and advocate customer needs to Product and Engineering to reduce risk and drive expansion.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage a team of Payroll Success Managers to enhance customer experience, drive retention, and support payroll customers. Ensure alignment with cross-functional teams and oversee team performance and process improvements.
Top Skills:
PayrollSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.
Top Skills:
Gainsight
Information Technology
The Customer Success Manager manages customer accounts, focusing on onboarding, retention, renewals, and identifying growth opportunities while coordinating with internal teams.
Top Skills:
ExcelPower BISalesforce
Information Technology
The Customer Success Manager oversees customer accounts, ensuring smooth onboarding, adoption, and long-term retention, while identifying growth opportunities and managing relationships.
Top Skills:
ExcelPower BISalesforce
Legal Tech • Software • Generative AI
The role involves building data systems for Customer Success, designing health scores and playbooks, and collaborating with finance teams for metrics consistency.
Top Skills:
ChurnzeroGainsightHubspotLookerSalesforceSnowflakeSQLTotangoVitally
Reposted YesterdaySaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills:
AIAPIs
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage a portfolio of accounts, focusing on customer adoption and retention while acting as a trusted advisor and advocate within HiBob.
Top Skills:
AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.
Top Skills:
Public Safety SoftwareSoftware IntegrationsWorkflow Optimizations
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
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