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Top Remote Customer Success Jobs
Cloud • Edtech • Information Technology • Software
Manage customer contracts, support renewals, collaborate with sales teams, and identify upsell opportunities for higher-value customers.
Top Skills:
B2B SaasData Analysis
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Principal Customer Success Manager drives customer relationships, adoption, and retention while leading strategic initiatives and mentoring team members in managing critical accounts.
Top Skills:
GainsightMicrosoft Office SuiteServicenow
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills:
CSSHTML
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team managing mid-market customers, focusing on retention, growth, and cross-functional collaboration.
Top Skills:
Cs Tools
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills:
Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager enhances client satisfaction and relationships, offering guidance on SailPoint solutions, monitoring account health, and identifying growth opportunities.
Top Skills:
Access Request ManagementComplianceIdentity ManagementRole ManagementSailpoint Products
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive drives post-sales activities and customer relationships to maximize value and ensure long-term success across large-scale accounts.
Top Skills:
Ai-Powered ToolsCloud-Based PlatformDigital Transformation
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive oversees post-sales activities, ensuring successful customer transformations and renewals while guiding collaboration with internal teams and C-level executives.
Top Skills:
AIEnterprise SoftwareSaaS
Artificial Intelligence • Healthtech • Telehealth
The Senior Customer Success Manager will manage an enterprise book of business, build relationships, demonstrate value, and drive revenue growth through customer engagement and upselling.
Top Skills:
Data VisualizationSaas-Based Solutions
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage enterprise accounts, ensure customer value, drive renewals, and enhance adoption of Grammarly's tools in educational institutions.
Top Skills:
AICRMLarge Language ModelsSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees a portfolio of customers, guiding them in utilizing ServiceNow products effectively and resolving any escalated client issues swiftly.
Top Skills:
AIServicenow
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Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills:
APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The role involves designing digital customer engagement strategies, administering Gainsight, monitoring customer health, and collaborating across teams to enhance customer success.
Top Skills:
GainsightPendoSalesforceSnowflakeTableau
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager at CDW focuses on maximizing customer value through Cisco solutions, managing relationships across sales and service teams, and ensuring customer satisfaction and solution adoption.
Top Skills:
CiscoGainsightItilMicrosoft Office SuiteSalesforce
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager maximizes customer value through Cisco solutions, manages relationships, drives adoption and retention, and acts as a trusted advisor while coordinating with internal and external teams.
Top Skills:
CiscoGainsightItilMicrosoft Office SuiteSalesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer engagement, ensuring they achieve desired outcomes and maximize the use of ServiceNow products through prescriptive guidance and technical support.
Top Skills:
AIServicenow
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
As a Customer Success Engineer, you will drive adoption, solve technical challenges, and nurture strategic customer relationships while focusing on integrating AI solutions and aligning partner strategies with Deepgramās goals.
Top Skills:
AIAPIsMlSpeech-To-TextText-To-Speech
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Engineer at Deepgram will engage with enterprise customers, offering technical expertise and driving adoption of AI solutions while identifying opportunities for growth.
Top Skills:
Advanced AnalyticsAIAPIsAutomation ToolsCloud InfrastructureMachine LearningSoftware
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As an Automation Launch Intern, you'll support the Customer Success team through software engineering and DevOps tasks, improve automation workflows, and collaborate with internal customers.
Top Skills:
AWSCi/CdDockerGoKubernetesPythonUi Development
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Oversee customer portfolios to ensure adoption of ServiceNow products, resolve customer issues, and guide teams for maximum value. Requires 7 years experience and ServiceNow certifications.
Top Skills:
Ai-Powered ToolsServicenow
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Customer Success Managers engage with SMB clients to drive business success through strategic interaction, technical support, and customer satisfaction while managing data and reporting tasks.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Principal Customer Success Manager engages enterprise customers, ensuring product adoption and value realization through strategic planning and relationship building.
Top Skills:
Bi ToolsConfluenceGainsightJIRASalesforceTableau
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
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