Top Remote IT Jobs in Rochester, NY

Leads product strategy, vision, roadmap, prioritization, and backlog management within a scaled SAFe environment. Translates business requirements into epics, features, and stories; facilitates PI Planning; collaborates with stakeholders, Agile Release Trains, engineering, compliance, security, and business teams; monitors product performance; manages risks and dependencies; and promotes Agile maturity using VersionOne.

Supports Federal agency clients with organizational assessments, workforce planning, organizational strategy, skills assessment, data analytics, visualization, and evidence-based decision-making. Responsibilities include evaluating client needs, developing and implementing solutions, preparing reports and presentations, managing project timelines and status updates, maintaining SharePoint and Teams files, and collaborating with stakeholders. The position is remote with occasional customer-site travel.

Leads the internal IT function and team across strategy, identity, endpoints, networking, collaboration, cloud infrastructure, service management, AI governance, security operations, budgets, vendors, and compliance. Builds scalable technology roadmaps, manages Microsoft 365 and endpoint environments, improves employee experience, oversees business continuity, and partners with executive leadership, Security, Engineering, Finance, and HR.

Maintains security infrastructure, firewalls, PKI, access controls, vulnerability management, incident response, compliance documentation, and threat detection systems. Uses AI-powered SIEM, EDR, UEBA, and SOAR tools to automate security operations and identify emerging threats. Develops policies based on NIST, FISMA, PCI, PII, and CJIS requirements; performs risk assessments, system hardening, and security training. Collaborates with IT teams and evaluates AI/ML security, privacy, and supply chain risks.

Manage and scale global Apple and Windows endpoint fleets using Jamf and Intune. Develop scalable device-management runbooks for M&A, enforce security baselines, support systems integration, lead technical projects, resolve cross-functional workflow issues, and participate in IT escalation support. The role requires expertise in cloud platforms, identity and SSO, API integrations, endpoint compliance, security frameworks, regulatory requirements, and IT strategy.

Develops, secures, deploys, and supports PACER and court-record systems across the software lifecycle. Responsibilities include building applications and web services, managing CI/CD pipelines, containerized applications, cloud technologies, source control, vulnerability remediation, PCI and FISMA compliance, architecture, testing, performance tuning, disaster recovery, documentation, and Agile collaboration. The role also provides technical support, stakeholder communication, training, and recommendations for emerging technologies.

Owns end-to-end enterprise application architecture for secure, scalable court-record systems. Responsibilities include designing microservices, REST APIs, micro-frontends, cloud and hybrid-cloud solutions, authentication frameworks, workflows, and integrations; leading architectural reviews, code reviews, DevSecOps and CI/CD initiatives; mentoring technical teams; evaluating technologies; and ensuring security, compliance, accessibility, and governance standards.

Develop, operate, and support secure PACER and court-record systems across the full software development lifecycle. Build and maintain enterprise software, secure web services, automated DevSecOps pipelines, and containerized applications. Ensure PCI, FISMA, ATO, and other security compliance; manage vulnerabilities, architectures, source control, deployments, performance, disaster recovery, and continuity planning. Collaborate in Agile teams, document technical solutions, support stakeholders, and evaluate technologies that improve system efficiency and sustainability.

Develop, secure, deploy, operate, and support PACER and related court-record systems. Build enterprise software and secure web services, manage DevSecOps pipelines, remediate vulnerabilities, maintain compliance with PCI, ATO, and FISMA requirements, and support cloud and containerized applications. Responsibilities also include architecture, testing, performance tuning, disaster recovery, configuration management, documentation, stakeholder collaboration, and Agile ceremonies.

Leads enterprise AI and intelligent automation strategy, including Generative AI, machine learning, and RPA initiatives. Manages a multidisciplinary IT team, budgets, vendors, governance, project portfolios, and end-to-end solution delivery. Partners with business and technology leaders to identify automation opportunities, develop business cases, ensure compliance and security, and deliver scalable solutions with measurable business value. The role is hybrid in Camden, New Jersey, with 15% domestic and international travel.

Coordinates multiple IT projects by tracking tasks, tickets, schedules, timelines, and commitments. Communicates with clients, vendors, technicians, procurement, and internal teams; follows up on open items; coordinates onsite and remote work; monitors equipment and deliverables; manages expectations; escalates risks; supports process documentation and team training. The role emphasizes organization, client communication, accountability, confidentiality, and timely follow-through rather than technical problem-solving.

Leads cloud infrastructure, SRE, production operations, corporate IT, helpdesk, and bot mitigation. Owns AWS architecture, reliability, security, observability, incident response, disaster recovery, identity management, vendor relationships, budgets, and cloud costs. Builds operational standards, SLOs, automation, infrastructure roadmaps, and high-performing teams while improving customer-facing platform availability, traffic protection, employee technology support, and cybersecurity readiness.

Leads OLIPOP’s IT strategy, operations, security, compliance, vendor management, and cross-functional technology projects. Oversees cloud systems, networking, endpoint management, SaaS lifecycle, helpdesk operations, onboarding and offboarding, access governance, and user support. Manages IT policies, budgets, audits, security tools, incident response, and vendor relationships while balancing strategic planning with hands-on technical execution.

Supports enterprise applications through requirements analysis, configuration, administration, incident resolution, documentation, vendor coordination, release management, licensing support, and quality assurance testing. Advises university stakeholders and end users on application functionality and best practices, assesses upgrade impacts and risks, develops mitigation plans and test plans, and implements validated solutions. The role also supports application adoption and alignment with university research, teaching, and administrative objectives.

Maintains accurate provider demographic, credentialing, enrollment, roster, directory, and participation data across healthcare systems. Reconciles provider records, validates identifiers and licensing information, resolves discrepancies affecting claims and reimbursement, supports credentialing and enrollment workflows, and generates data quality and productivity reports. The role collaborates with provider relations, claims, contracting, and credentialing teams while recommending process improvements and tooling enhancements.

Manage internal IT infrastructure, SOC 2 compliance, security policies, employee technical support, identity and access systems, hardware and software lifecycles, vendor relationships, asset inventory, and onboarding/offboarding workflows. The role supports distributed teams in the United States and India and requires hands-on systems administration, device and data security experience, and strong customer service. Salesforce, developer skills, Google security, and U.S.-based company experience are preferred.

Owns the strategy and execution of eDiscovery and information governance programs across business functions and enterprise platforms. Partners with engineering teams to improve EDRM capabilities, translates regulatory requirements into system controls, manages roadmaps, dependencies, risks, and audit documentation, and validates compliance tooling through comprehensive testing. The role also identifies automation opportunities, responsibly applies generative AI and workflow tools, and drives organizational adoption.

Designs and delivers secure, scalable cloud solutions across AWS and Azure for application, data, scientific, and research workloads. Partners with customers to translate requirements into architectures, develops Terraform infrastructure and automation, integrates DevOps and CI/CD capabilities, and manages solutions through implementation and transition to operations. Responsibilities include cloud networking, identity, security, monitoring, backup and recovery, troubleshooting, documentation, technical reviews, and collaboration within an Agile Cloud DevOps team.

Provides Tier 1 IT support through ticketing, email, chat, and phone; troubleshoots hardware, software, connectivity, Microsoft 365, VPN, and access issues. Supports employee onboarding and offboarding, account and MFA requests, asset tracking, documentation, escalation, and knowledge-base development. The role also includes cybersecurity cross-training, security incident awareness, ITSM process adherence, and evaluating AI-enabled support automations.

Provides Tier 1 IT support for hardware, software, Microsoft 365, connectivity, VPN, access, and endpoint issues. Supports employee onboarding and offboarding, identity and access requests, asset tracking, documentation, ticket management, and escalation of complex or security-sensitive incidents. The role also includes cybersecurity cross-training, knowledge-base development, AI-enabled workflow automation, and service improvement activities.

Leads IT QA teams and quality outcomes across products and delivery areas. Responsibilities include people management, talent development, QA governance, test automation strategy, release readiness, risk management, quality metrics, stakeholder partnership, resource planning, and continuous improvement. The role manages up to 15 QA analysts and drives scalable testing practices, automation adoption, delivery confidence, and customer-focused quality results.

Administer, configure, and support JD Edwards EnterpriseOne CNC environments, including architecture, security, performance tuning, integrations, upgrades, deployments, and lifecycle management. Manage incidents and changes using ITIL, ensure high availability and disaster recovery, troubleshoot complex issues, lead CNC projects, collaborate with infrastructure and database teams, and mentor team members. The role requires 24/7 operational support, including occasional night, weekend, and holiday shifts.

Lead architecture and delivery of IT automations and integrations across platforms (n8n, Airflow, Temporal, Jira). Act as technical DRI for complex automation projects, partner with Security and IAM, build reusable frameworks and documentation, establish engineering standards and code review practices, and mentor peers.

Designs and supports enterprise data integrations, ETL/ELT pipelines, APIs, data models, and transformations across Microsoft platforms. Maintains data quality, governance, security, and reliability while developing CI/CD pipelines, deployment automation, and release processes. Troubleshoots integration and deployment issues, manages environments, supports reporting and analytics, and collaborates with technical and business stakeholders to deliver scalable data solutions.

Leads responsible AI and model governance while building and deploying healthcare fraud, waste, and abuse models. Establishes standards for documentation, monitoring, bias, drift, validation, and production readiness. Evaluates generative AI use cases, develops policies, validates large-scale claims models, and presents methodology and controls to partners, auditors, and investigators. Works remotely with data scientists, BI developers, and healthcare subject-matter experts.