Top Remote Jobs in Richmond, VA

Supports post-sale technical relationships for customer accounts, helping with solution adoption, routine technical requests, onboarding, account meetings, issue escalation, and usage monitoring. Coordinates with Support, Customer Success, Product, and Engineering to resolve issues, documents customer updates and action items, and contributes to customer-facing resources and process improvements under senior team supervision.

Leads the talent acquisition function, including recruiting strategy, full-cycle hiring, team leadership, workforce planning, sourcing, metrics, compliance, vendor relationships, recruiting technology, and candidate experience. Partners with senior leaders and hiring managers to address workforce needs, fill critical positions, improve recruiting operations, and provide hiring performance insights. Requires substantial talent acquisition leadership experience, including property and casualty insurance recruiting.

Own channel pricing strategy and operations, including pricing policies, contracting structures, revenue shares, margin monitoring, and deal desk execution. Develop Health Plan and Health System commercial pricing approaches, support new product and international pricing governance, and build dashboards tracking win rates, price realization, and leakage. Partner with GTM, Product, Finance, Legal, and business leaders to protect margins, resolve channel conflicts, and accelerate growth.

Manage property insurance client relationships from onboarding through renewal. Drive product adoption, workflow integration, and measurable outcomes using ZestyAI solutions. Maintain regular client communication, support business reviews, monitor usage and client health, identify expansion opportunities, and relay feedback to internal teams. Collaborate with Product, Risk Analytics, Data Science, Support, Marketing, and senior Client Success leaders while developing expertise in insurance workflows, analytics, and AI-enabled tools.

Own the full B2B sales cycle across the US and Canada, from outbound prospecting through closing, targeting photography studios. Build pipeline, conduct product demonstrations, communicate business value, exceed quotas, navigate objections, and collaborate with a BDR and CRO to develop the North American go-to-market strategy for a SaaS platform.

Owns Product Operations across Product, GTM, and Revenue Operations. Responsibilities include product usage analytics, dashboards, ARR and performance reporting, Pendo administration, data governance, roadmap ROI tracking, product revenue targets, feedback prioritization, GTM readiness, cross-functional processes, JIRA and GTM systems alignment, and client commitment tracking. The role serves as a strategic partner to Product leadership and builds the function’s processes and infrastructure from scratch.

Build and operate an AI-native software development lifecycle across planning, coding, review, testing, deployment, and incident response. Develop internal AI agents, shared harnesses, CI/CD gates, automated QA, code reviewers, and developer workflows. Embed with engineering teams, ship on their backlogs, drive adoption, remove infrastructure and tooling blockers, and measure improvements in throughput, quality, cycle time, cost, and developer experience.

Manage and grow a global software tester community by recruiting participants, improving tester experiences, executing social media and communication campaigns, creating content, responding to community feedback, organizing events, monitoring engagement metrics, and strengthening brand awareness. The role requires collaboration with Marketing, relationship building, strong communication, analytical skills, creativity, and attention to detail.

Build, maintain, and operate Ookla’s globally distributed infrastructure platform at massive scale. Responsibilities include managing cloud instances, containers, serverless applications, databases, streaming systems, and big-data tooling; supporting 24/7 production operations and on-call rotations; implementing security programs; improving deployment pipelines, monitoring, observability, and reliability; and guiding software and data engineering teams on operational best practices and troubleshooting.

Manage and grow a portfolio of government and public-sector accounts using the GovDeals online auction platform. Responsibilities include client onboarding, training, support, utilization growth, account re-engagement, listing quality review, presentations, and collaboration with sales teams. The role involves onsite asset cataloging, description gathering, photography, conferences, and extensive travel within an assigned territory while maintaining strong client relationships.