Top Remote Jobs in Richmond, VA

Coordinates daily staffing coverage across healthcare facilities by tracking staffing needs, filling open shifts, confirming clinicians, rerouting cancellations, documenting activity, and communicating with facilities, staff, vendors, and internal teams. Ensures overtime approvals, work orders, temporary staffing requests, policy compliance, and shift-change notes are accurately maintained. Provides issue resolution, responds to calls and messages, and escalates facility concerns or corrective actions through the appropriate chain of command.

Drive timely SaaS subscription renewals and expansions by monitoring contract terms, reviewing usage and history, engaging customers, explaining subscription options, and coordinating renewal quotes and ordering documents. Collaborate with Sales, Customer Success, and Accounting to resolve non-routine situations, maintain subscription integrity, and support customer success while managing high-volume workloads and global customer schedules.

Own the Magnet One platform roadmap across account administration, permissions, identity and access, order fulfillment, regional deployment, and internal tooling. Partner with engineering, security, sales, support, and operations teams to improve provisioning, access, administrative workflows, and regional expansion. Engage customer administrators, define success metrics, prioritize investments, and use quantitative analysis to guide platform and infrastructure decisions.

Supports the legal team with contract lifecycle management, contract drafting and review, records maintenance, M&A due diligence, closing documentation, legal billing, expense accruals, litigation recordkeeping, and cross-functional legal operations projects. The role also manages contract repositories, deal files, legal invoices, and administrative requests while handling confidential information and improving processes.

Leads client management, retention, revenue growth, and service delivery for an assigned third-party administrator business region. Manages account management teams, workforce planning, customer relationships, strategic initiatives, operational alignment, issue resolution, and performance reporting. Partners with sales on broker engagement, finalist presentations, and business development. Provides consultative account leadership while ensuring client satisfaction, profitability, and consistent delivery of the company’s service model.

Designs, builds, deploys, and improves AI solutions and agentic workflows across the company. Responsibilities include evaluating AI tools, defining architecture, integrating systems, implementing guardrails, monitoring performance, documenting solutions, supporting training, and partnering with IT and Security on SOC 2 compliance. The role owns the technical AI roadmap and release readiness while enabling staff to adopt AI safely and effectively.

Build and own core platform infrastructure, including Terraform, cloud environments, CI/CD pipelines, developer tooling, observability, monitoring, alerting, secrets management, and deployment abstractions. Partner with product engineers to improve delivery speed and reliability, support GCP messaging infrastructure, develop compliance tooling, improve cost visibility, and independently operate production systems in a regulated fintech environment.

Sell Champify to mid-market accounts: qualify inbound, create outbound pipeline, run discovery, demos, POCs, build champions, and close $20–100K SaaS deals while partnering with GTM teams.

Develop and execute social media strategies, create tailored content plans and calendars, design graphics and short-form videos, craft audience-specific messaging, manage multiple client projects, meet deadlines, and use digital and AI tools effectively. The role supports 2–5 ongoing clients remotely with flexible scheduling and typical project turnaround times of 1–2 days.

Leads the Award Management product portfolio, setting multi-year vision, strategy, and roadmap across multiple platforms. Builds and develops a product management team, partners with engineering on migrations and modernization, and collaborates with sales, marketing, customer success, and executives on packaging, pricing, and go-to-market plans. Conducts customer discovery, champions Agile practices, prioritizes investments, and represents research institution needs throughout product decisions.