Top Remote Jobs in Richmond, VA

Conduct audit engagements from start to finish as part of experienced, small engagement teams. Work autonomously with clients across sectors, including technology, government, wholesale and retail, and real estate. Apply public accounting audit expertise, communicate effectively, and support project management while pursuing a flexible career path within the firm.

Serve as a customer-facing technical advisor helping organizations adopt Infisical. Responsibilities include running proofs of concept, guiding onboarding and implementations, leading technical demos and discovery calls, supporting enterprise customers, hosting webinars, improving documentation, gathering customer feedback, and influencing product and UX roadmaps.

Prospect and close new dealership clients through cold calls, emails, and product demos. Manage a defined territory, build and expand a book of business, maintain client relationships, and optimize campaign performance. The role requires at least 60 daily cold calls, effective CRM and pipeline management, collaboration with internal teams, and strong communication in a hybrid or remote environment.

Supports the Partner Internal Controls over Financial Reporting program by documenting partner controls, mapping them to the ICFR framework, and performing targeted alternative testing. Evaluates control evidence, conducts walkthroughs, prepares testing workpapers, identifies exceptions and deficiencies, tracks remediation, performs follow-up testing, and communicates findings and financial reporting impacts to management, risk teams, auditors, and fintech partners.

Leads, coaches, and develops a team of Customer Success Managers responsible for retention, renewals, customer health, and revenue growth. Oversees performance management, success playbook adherence, risk mitigation, escalations, forecasting, CRM data integrity, and operational improvements. Partners with leadership and product teams to synthesize customer feedback, improve the customer journey, support complex renewals, and achieve GRR and NRR targets.

Own measurement strategies for large omnichannel brands, including test design, marketing mix modeling, incrementality analysis, attribution interpretation, and budget recommendations. Translate complex findings into actionable guidance for executives and marketing teams, support prospect conversations, identify customer and product gaps, and collaborate with Product, Data Science, and Customer Success. The role requires strong paid media expertise, omnichannel fluency, statistical measurement literacy, and the ability to communicate uncertainty and recommendations clearly.

Manage strategic marketing communications, prospect engagement, introductory conversations, relationship development, follow-up, and CRM activity using established digital systems. The role involves sharing leadership and personal development programs, working independently within structured processes, and participating in ongoing training. It is remote, flexible, and performance-based without a fixed salary.

Own the strategy, roadmap, and outcomes for Calendly’s intelligent customer experience, including AI support quality, automated issue resolution, human escalations, measurement, and observability. Partner across Product, Engineering, AI/Data, Growth, Monetization, Trust & Safety, Support, and Content Operations to improve resolution rates, customer satisfaction, and supportability. Establish company-wide standards, use customer and support data to prioritize investments, and translate recurring issues into product and engineering improvements.

Advises prospective and current students on Title IV financial aid, FAFSA completion, loan counseling, eligibility, verification, and payment plans. Reviews and resolves conflicting documentation, prepares financial aid estimates and student packages, uploads records into CampusVue, tracks activities, maintains compliance and accuracy, and coordinates with admissions and campus leadership regarding outstanding requirements.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.