Top Remote Jobs in Raleigh, NC

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Manage implementation, onboarding, adoption, retention, renewals, and expansion for mid-market public safety customers. Build scalable customer success processes, lead business reviews, provide proactive support, communicate product feedback to technical teams, and advocate for customer needs. The role requires enterprise technology implementation experience, customer success expertise, familiarity with commercial UAS and related software, strong project management skills, and travel across the Northeast.

Leads Technical Customer Support and Field Support teams serving defense and federal government customers using Skydio UAS products. Oversees customer issue resolution, onsite enablement, mission readiness, operational KPIs, customer satisfaction, team development, training, quality management, and process improvement. Partners with Product, Engineering, Program Management, Solution Engineering, logistics, and repair teams to resolve complex hardware, software, cloud, and operational issues. May provide extended-hours, weekend, holiday, and infrequent on-call support.

The Business Development Representative will generate pipeline, qualify leads, close small deals, and collaborate with AEs in a high-caliber selling environment.

Lead the product strategy for Loop's Competitive Intelligence module, integrating external intelligence into strategic portfolio decisions, and collaborating with cross-functional teams to enhance competitive positioning.

The Senior AI/ML Engineer will develop AI systems for enterprise decision-making, focusing on LLMs and real-time data processing. Responsibilities include building detection systems, insight engines, evaluation frameworks, and collaborating with engineers to ensure robust AI product engineering.

Lead end-to-end Strategic Portfolio Management implementations, including discovery, maturity assessment, portfolio design, governance, rollout, and adoption. Serve as a senior advisor to PMO and portfolio leaders, translate legacy platforms into improved workflows, support competitive pre-sales, and establish Tempo’s SPM methodology, maturity model, playbook, reference architectures, and enablement. Build the implementation practice, inform product strategy, and eventually hire and lead a team.

Support B2B lead generation through secondary research to identify target companies and decision-makers, build and maintain a segmented prospect database, support outreach campaigns, ensure CRM discipline and data accuracy, and report findings while receiving mentoring.

Manage engagement and adoption for a portfolio of higher education clients. Build client strategies, host office hours, educate administrators, monitor usage and health metrics, identify expansion opportunities, address disengagement, and provide platform recommendations. Develop trusted client relationships, communicate feedback internally, collaborate with client strategists, and support webinars and educational programs. The role requires approximately 15% travel.

The Engineering Manager will lead teams building a scalable device passport platform, mentor engineers, manage backlog, and contribute coding while ensuring quality and documentation standards.

As a mid-level Software Engineer, you'll deliver Python-based platform features, collaborate with teams, and maintain system reliability and scalability.

As a Senior Software Engineer, you will architect and implement Python-based systems, lead feature design and delivery, ensure scalability and reliability, and mentor junior engineers.

Responsible for maintaining and enhancing data warehouses and pipelines, developing scalable ETL processes, data analysis, and reporting through visualization tools like PowerBI.

The role involves evaluating pet grooming products and providing insights through video content for brand collaboration projects, requiring strong communication skills and hands-on grooming experience.

Participate in paid brand projects as experts in workplace safety and compliance, providing insights, creating recommendation videos, and collaborating with production crews.

Participate in paid brand projects as a BBQ and grilling expert, providing insights, filming product recommendation videos and collaborating with production crews.

The Staff Software Engineer will design and build scalable systems, lead architecture decisions, mentor engineers, and improve existing platforms using PHP, Node.JS, and AWS.

Design and build scalable backend components and indexing pipelines for semantic and hybrid retrieval, build retrieval orchestration and knowledge-graph services, improve retrieval quality via evaluation and observability, design APIs, and optimize latency, throughput, cost, reliability, and security for large-scale AI inference and retrieval workloads.