Top Remote Jobs in Philadelphia, PA

Supports project management by scheduling work orders, coordinating resources, vendors, and stakeholders, tracking progress, maintaining documentation, submitting completed work for billing, monitoring SLAs and KPIs, and validating quality and compliance. Communicates status updates to customers and supports team members in meeting project timelines, deliverables, and service standards.

Manage broad HR responsibilities across the employee lifecycle, including employee relations, performance management, investigations, disciplinary actions, benefits administration, onboarding, offboarding, compliance, policy interpretation, HRIS data, and documentation. Partner with managers and cross-functional teams, provide confidential guidance, identify risks, and support employees across multiple locations. The role requires sound judgment, discretion, organization, adaptability, and potential for future HR leadership.

Leads the global operating model for Technical Support Engineering, including follow-the-sun coverage, escalations, incident response, platform reliability, operational metrics, and cross-functional Engineering partnerships. Builds scalable processes, runbooks, reporting, and automation while developing managers and technical teams. Owns customer outcomes during complex issues, continuous improvement, service quality, succession planning, and team performance across distributed regions.

Own the technical relationship for strategic accounts, leading onboarding, SDK and API integrations, production health, incident response, release management, and technical project delivery. Translate customer needs into product feedback, coordinate internal engineering and support teams, monitor account health, and develop AI-assisted workflows and documentation. Requires strong technical communication, autonomy, multi-account management, cloud fundamentals, SQL, scripting, and experience with web or mobile integrations.

Build and scale Advantage HQ’s strategic referral and partnership channel. Responsibilities include recruiting and activating partners, negotiating referral and co-selling agreements, generating partner-sourced pipeline and revenue, collaborating with Sales and Marketing, developing partnership playbooks and reporting systems, tracking attribution and conversion, and representing the company at industry events. The role owns partner performance, commercial KPIs, and the long-term partnerships strategy.

Build and scale Advantage HQ’s strategic partnerships and referral channel. Recruit and activate agencies, consultants, technology providers, investors, and e-commerce leaders; generate qualified introductions and partner-sourced revenue; negotiate referral and co-selling agreements; and collaborate with Sales to convert opportunities. The role also develops partner onboarding, enablement, tracking, attribution, reporting, compensation processes, and scalable operating playbooks while representing the company across the broader DTC ecosystem.

Reviews and reconciles default mortgage insurance claims for accuracy and compliance with investor and insurer requirements. Validates expenses, taxes, insurance, interest curtailments, and claim documentation; identifies and resolves errors before submission. Performs audits, documents claim activity, escalates trends, and meets strict filing deadlines while managing multiple priorities.

Performs financial reconciliation and loss analysis for liquidated mortgage loans, verifies claim proceeds, prepares supplemental claims and posting tickets, and ensures accurate documentation. Investigates avoidable losses, supports quality reviews, follows GSE and government-insured claim guidelines, recommends process improvements, and escalates compliance issues. Requires mortgage default servicing knowledge, accounting and reconciliation skills, strong written communication, attention to detail, and proficiency with Word, Excel, and LoanServ.

Serves as a technical subject matter expert for enterprise Windows Server, Active Directory, and IIS environments. Administers, patches, monitors, secures, and troubleshoots mission-critical systems; manages Group Policy, DNS, authentication, permissions, networking, and virtualized environments. Applies DISA STIGs and DoD RMF security requirements, performs vulnerability remediation and root-cause analysis, maintains documentation, and supports production systems through on-call rotations.

Own technical enablement for Sales Engineers and Account Executives through new-hire bootcamps, live and virtual training, competitive deep dives, value-based demos, and proof-of-value education. Develop demo narratives, positioning guides, and technical readiness programs; assess certification and execution competency; identify readiness gaps; and partner with Product, PMM, Competitive Intelligence, and Enablement teams to improve field performance.

Lead the incubation and growth of the U.S. enterprise sales organization for a Salesforce-focused DevOps and data management platform. Build sales processes, generate pipeline, close strategic deals, coach an initial team of 8–10 representatives, and scale the organization to 40+ remote representatives. Establish forecasting, KPIs, CRM standards, messaging, and a high-performance culture while hiring and developing sales managers.

Supports real estate closings by organizing and processing transaction documents, preparing loan documents and estimated closing statements, auditing contracts and title requirements, maintaining files, recording documents, issuing checks, and coordinating with agents, buyers, sellers, lenders, attorneys, and other stakeholders. Provides responsive customer service while resolving missing or inaccurate information and ensuring transactions close accurately and on time.