Top Remote Jobs in Philadelphia, PA

Manage customer success programs including onboarding, engagement, health monitoring, metrics tracking, training, and CRM system support. Develop processes, documentation, reporting, and cross-functional coordination to improve customer satisfaction, retention, and growth.

The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.

Build and run your own outbound pipeline with phone-first prospecting. Identify decision-makers, run high-volume outreach, qualify prospects, and book qualified meetings for the CEO and CTO. Help shape messaging and the outreach playbook as the company scales.

Design, implement, and maintain cloud-native NICE CXone contact center solutions, build API-based integrations, develop CXone Studio scripts, perform unit/system testing, lead stakeholder discovery, present technical solutions, and uphold development and operational best practices.

Provide project coordination and administrative support for succession-planning engagements: prepare deliverables from templates, manage filings and timelines, coordinate third parties and meetings, maintain project management systems, conduct jurisdictional research, and support process improvements while building technical knowledge for future client-facing consulting work.

Lead financial analysis, modeling, budgeting, forecasting, and month-end review to support ministry/entity leadership. Develop analytical reports, recommend process improvements, support strategic planning, and supervise finance staff. Serve as a resource to clinical service line leaders and participate on local leadership committees as assigned.

The National Account Director drives strategic growth in Onera's sleep diagnostic solutions across healthcare organizations, maintaining relationships and managing complex sales processes.

The Senior Workday Engagement Manager will oversee Workday solution implementations, manage projects, engage with clients, and ensure customer satisfaction throughout the delivery lifecycle.

Lead end-to-end GenAI projects for enterprise clients: manage client relationships, select use-cases, provide technical direction, coordinate cross-functional teams, oversee delivery planning and execution, ensure documentation and ROI, and mitigate risks to scale POCs into production.

Own the full sales cycle for commercial accounts: run consultative discovery, map Vantage to customer pain, close deals, source opportunities, collaborate with SDRs, Solutions Engineering, and Customer Success, contribute to playbooks, and provide market feedback to Product and Marketing.