Top Remote Customer Success Jobs

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

The Customer Success Manager will engage with public sector clients to drive renewals, support customer success, and build strong relationships, ensuring alignment with business outcomes.

The Director of Customer Success at Zerigo Health will manage health plan relationships, drive account growth, oversee business reviews, and ensure product adoption through strategic planning and problem-solving.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

As a Senior Customer Success Manager, you'll ensure customer satisfaction, build relationships, provide product expertise, advocate for customer needs, and manage risks to meet their cybersecurity goals.

The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.

The Bilingual Payroll Customer Success Manager will enhance customer loyalty and reduce churn by managing account relationships, leading product trainings, and analyzing data to optimize client experiences.

The Customer Success Specialist manages customer lifecycles, focusing on renewals and upsell opportunities, while collaborating with internal teams to enhance processes and outcomes.

As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.

Manage the Customer Success Strategy program, focusing on CX strategy, strategic lifecycle programs, customer feedback, and digital journey optimization to improve customer retention and adoption metrics.

The Principal Customer Success Manager will oversee customer engagement, guiding them to achieve business outcomes and maximize ServiceNow product usage, while mentoring team members and addressing customer issues.

The role involves managing a portfolio of customers, guiding them to achieve their business outcomes with ServiceNow products, ensuring product adoption, and mentoring team members while addressing customer needs and improving success outcomes.

Manage a portfolio of customers, ensuring they achieve business outcomes and maximize their use of ServiceNow products while guiding team members and developing best practices.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.