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Top Remote Customer Success Jobs
Artificial Intelligence • Fintech • Payments • Financial Services • Generative AI
Manage onboarding and customer activation processes for enterprise clients, ensuring a great customer experience and resolving technical issues in collaboration with internal teams.
Top Skills:
Google LookerGoogle SuiteSalesforce CRMSequelZendesk
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Customer Success Operations Analyst will optimize reporting, drive operational improvements, and enhance customer retention strategies through data analysis and collaboration with leadership.
Top Skills:
GainsightGongSalesforceSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.
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Enterprise SaasGainsight
Artificial Intelligence • Big Data • Information Technology • Software
The Customer Success Manager will drive customer adoption, ensure satisfaction, manage renewals and expansions, and serve as a trusted advisor for strategic accounts.
Top Skills:
SaaS
Artificial Intelligence • Big Data • Information Technology • Software
Guide strategic customers on their Digital Employee Experience journey, ensuring software adoption, value realization, and partnership with Nexthink through effective account management and collaboration.
Top Skills:
Digital TransformationIt OperationsItilItsm ProcessesSaaSSoftware Industry
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Customer Success Engineer, the role involves providing solutions for complex issues, customer advocacy, training, and strategy development for Dynatrace products.
Top Skills:
AnsibleApacheAWSAzureBmcChefCSSDynatraceGCPHTMLIisJavaJavaScriptJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowWeblogicWebsphere
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Manager, Client Success leads a team managing relationships with pharmaceutical and agency clients, ensuring satisfaction, contract renewals, and upsell opportunities.
Top Skills:
JIRASalesforceTaskray
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead customer success initiatives for strategic accounts, driving product adoption and engagement with executive stakeholders to achieve measurable outcomes and guide digital transformations.
Top Skills:
ConfluenceGainsightJIRASalesforceTableau
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Specialist will design and implement strategies to enhance customer adoption, retention, and satisfaction while collaborating across teams.
Top Skills:
HubspotPendoRocketlaneSalesforce
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills:
BoxCloud TechnologiesConfluenceJIRASQL
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.
Top Skills:
Google SuiteSalesforceZendesk
Enterprise Web • Fintech • Marketing Tech • Software
The Director of Customer Success will lead the team to enhance customer engagement, drive renewals, and expand accounts while tracking key performance metrics.
Top Skills:
ChurnzeroSalesforce
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you will onboard new customers, drive product adoption, provide proactive guidance, and collaborate cross-functionally to enhance customer experiences while managing a portfolio of AMS customers.
Top Skills:
AISaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you'll onboard new customers, drive product adoption, provide proactive guidance, and manage escalations while collaborating with internal teams to enhance customer success.
Top Skills:
AIItilSaaSServicenow
Productivity • Sales • Software
The Mid Market Customer Success Manager builds client relationships, manages onboarding, and ensures customer success with monday.com, while driving product adoption through strategic consultations and webinars.
Marketing Tech • Real Estate • Software • PropTech • SEO
The Senior Client Success Operations Manager optimizes client processes, develops systems and tools, performs data analysis, trains team members, and collaborates across departments to enhance client satisfaction and retention.
Top Skills:
GainsightGongProject Management ToolsSalesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage a portfolio of customers to enhance adoption of ServiceNow products, providing guidance and support and resolving escalations swiftly.
Top Skills:
AIServicenowSuccess Platform
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Customer Success Manager engages customers to ensure value realization and product adoption, managing relationships and success plans for enterprise clients, and driving engagement at all levels.
Top Skills:
ConfluenceGainsightJIRASalesforceTableau
Sales • Generative AI
As a Customer Success Engineer, you'll interact with customers to troubleshoot technical issues, collaborate with engineering, and advocate for product needs based on customer feedback.
Top Skills:
AWSDockerMongodbNestjsReactRedisTerraformTypescriptVite
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills:
CRMExcel
Healthtech
Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.
Top Skills:
Fast ApiGCPGoPythonReactReact NativeTypescript
Enterprise Web • HR Tech • Information Technology • Software
Lead and develop a team of Customer Success Managers to drive customer retention and expansion opportunities, using data to optimize systems and improve the customer experience.
Top Skills:
CatalystChurnzeroGainsightHubspotSalesforce
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Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.
Top Skills:
CatalystJIRASalesforceSigma
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage relationships with enterprise customers, aiding in their success and optimizing their use of the FourKites platform while identifying upsell opportunities.
Top Skills:
AIDigital TransformationSaaSSupply Chain
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills:
Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
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