Top Remote Customer Success Jobs

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Lead a strategic Customer Success organization for enterprise SaaS customers. Build executive relationships, drive adoption and value realization, manage portfolio health and commercial outcomes (GRR/NRR), mentor CSMs, and advocate customer needs to Product and Engineering to reduce risk and drive expansion.

Lead a team of Customer Success Engineers, focusing on driving adoption of GitLab's DevSecOps platform through technical enablement programs and collaboration across various teams to ensure customer success and retention.

The Manager of Customer Success will oversee deployment and adoption of AI solutions, manage customer relationships, ensure performance tracking, and collaborate across functions to enhance service delivery.

The Customer Success Advocate at Motorola Solutions ensures product adoption and satisfaction by building relationships with clients, advocating for their needs, and managing account strategy to drive value and retention.

The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.

Manage a book of customers to drive revenue and platform adoption through strategic account management, training, optimization, and cross-functional collaboration. Deliver partner reviews, maintain client health metrics in CRM/CS tools, provide campaign feedback, and influence product improvements while growing customer advocacy and NPS.

The Customer Success Manager will support customers in their adoption phase by solving complex financial challenges, building financial models, and communicating accounting concepts clearly.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

Partner with customers to support SDK and API integrations, debug web and mobile issues, read and contribute to code, escalate and resolve technical problems, identify recurring issues, and collaborate cross-functionally to improve product and documentation.

Own end-to-end success for a portfolio of programmatic accounts: manage 10+ live campaigns, lead client communications, execute and optimize campaigns using DSPs, deliver performance reporting, and drive retention, growth, and upsell opportunities while collaborating cross-functionally.

As a Customer Success Manager, you'll manage customer accounts, build strong relationships, analyze needs, and oversee solution delivery, ensuring satisfaction and growth opportunities.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Manage a portfolio of mid-market enterprise customers from go-live through long-term value realization. Serve as a trusted advisor, drive adoption and expansion of the Moveworks AI Assistant across ServiceNow workflows, translate business needs into solutions, track success metrics, mitigate risk, and support renewals and expansion by demonstrating measurable business impact.