Top Remote Customer Success Jobs

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Manage strategic relationships with enterprise clients to drive adoption, retention, and expansion of the Sprout Social platform. Deliver executive reviews, identify churn risks and upsell opportunities, partner cross-functionally, and use data to report on customer health and ROI.

As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

Partner with customers to support SDK and API integrations, debug web and mobile issues, read and contribute to code, escalate and resolve technical problems, identify recurring issues, and collaborate cross-functionally to improve product and documentation.

Own end-to-end success for a portfolio of programmatic accounts: manage 10+ live campaigns, lead client communications, execute and optimize campaigns using DSPs, deliver performance reporting, and drive retention, growth, and upsell opportunities while collaborating cross-functionally.

As a Customer Success Manager, you'll manage customer accounts, build strong relationships, analyze needs, and oversee solution delivery, ensuring satisfaction and growth opportunities.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Manage a portfolio of mid-market enterprise customers from go-live through long-term value realization. Serve as a trusted advisor, drive adoption and expansion of the Moveworks AI Assistant across ServiceNow workflows, translate business needs into solutions, track success metrics, mitigate risk, and support renewals and expansion by demonstrating measurable business impact.

Manage a portfolio of ServiceNow customers to drive adoption, ensure technical health, maximize product value, apply Success Plays, resolve escalations, and deliver measurable business outcomes.

The Customer Success Specialist engages with customers to drive adoption of Cisco products, ensuring business outcomes and addressing technical challenges through consultative solutions and strategic plans.

Summer full-time paid internship supporting D1 Customer Success Operations: create product EOL strategy and processes, build automations and AI to manage EOL, and collaborate with operations, data science, ML, support, services, and customer success teams.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As an Associate Customer Success Guide, you will drive customer success and platform adoption, serving as a trusted advisor and collaborating with internal teams to enhance customer engagement and business outcomes.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

The Customer Success Manager will manage reseller partnerships, drive revenue retention, negotiate contracts, and analyze marketing trends to propose solutions.

The Senior Customer Success Manager is responsible for supporting enterprise customers in their DEX journey, ensuring adoption, value realization, and customer satisfaction through comprehensive success planning and collaboration with cross-functional teams.

The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.

Serve as primary contact for enterprise fleet customers to drive adoption, retention, and expansion. Develop tailored success plans, enable customers through training and implementation support, monitor usage and health metrics, and lead renewals and upsell opportunities while collaborating with Sales, Product, CX, and Support to champion customer needs and outcomes.

Drive adoption and growth of Coupa Pay with large strategic customers by creating and executing adoption strategies, setting measurable success goals, delivering platform demonstrations and training, analyzing pay opportunities (virtual cards, transfers, early pay), and coordinating internal and external partners. Conduct occasional in-person customer meetings.