Top Remote Customer Success Jobs

The Customer Experience Associate is responsible for handling customer issues, training customers on the platform, and providing support via live channels. They must be organized, accountable, and customer-focused to ensure customer satisfaction and resolve issues efficiently.

As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes for enterprise level customers. You will develop long-term relationships, handle escalations, facilitate change management, and drive key client metrics. Travel up to 20% is required for this role.

As the Sr. Trust Policy Specialist at Taskrabbit, you will be responsible for keeping the Taskrabbit community safe by building and implementing internal policies to support the community at scale. You will work on continuous policy evaluation, improvement, and handling new issues.

The Member Support Manager at Bento is responsible for delivering a world-class member support experience for all Bento members and prospective members. They will lead the development, implementation, and optimization of member support processes across multiple channels and manage a team of Member Support team members.

Babylist is hiring an E-Commerce Category Merchandising Specialist to own product content creation, optimization, and maintenance, and provide business support to the buying team. The role requires attention to detail, organization skills, and collaboration with various departments. Applicants should have 1-2 years of relevant experience and a BA degree.

The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers, driving user adoption, providing thought leadership, resolving issues, and contributing to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, understanding customer goals, driving adoption and expansion, managing customer health, providing feedback to internal teams, and participating in industry and customer events. Milestones are outlined for the first six months, focusing on account growth, customer health, and thought leadership. The ideal candidate is results-oriented, customer-centric, with strong communication and problem-solving skills, and a track record in managing enterprise-level customer accounts.

Entry-level Contract Specialist position at Cloudflare in either Austin, TX or San Francisco, CA. Responsibilities include contract intake management, review, negotiation, and analytics. Requires a B.A. or B.S. degree and 1+ years of relevant experience.

As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring they get full value from Cloudflare's products, and providing technical guidance. Collaborates with various teams and contributes to organizational success through knowledge-sharing activities.