Top Remote Customer Success Jobs in Miami, FL

The Account Specialist will manage collections for small business accounts, negotiating payment plans, reaching payment recovery targets, and documenting account statuses using Salesforce.

Lead Skillsoft's customer advocacy program by capturing and amplifying customer success stories, building relationships, and evaluating program impacts. Collaborate with Sales and Marketing to enhance brand storytelling and drive customer engagement.

The Client Services Manager ensures a seamless client experience, manages service delivery, resolves complex issues, and implements strategies for client satisfaction.

The Provider Experience Specialist delivers exceptional customer service to healthcare provider accounts, upselling features and resolving issues through phone, email, and chat.

As a Client Retention Specialist, you will educate clients on financial programs, handle calls, empathize with distressed clients, and work to retain them within the program.

The Partner Manager will oversee strategic partnerships, manage communications, drive collaboration with marketing and sales, and represent Hex at events.

The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.

The role involves consulting with customers to implement M-Files solutions, leading projects, facilitating training, and collaborating with teams for customer success.

The Customer Support Analyst II assists GHX's customers in using its B2B exchange system, provides technical support, and collaborates with other teams to solve problems.

Supports the Senior Quality Assurance Analyst in QA processes, conducts Post Incident Reviews, evaluates service delivery quality, and facilitates service improvements.