Top Remote Customer Success Jobs in Miami, FL

Reposted 15 Days AgoSaved
Remote
Remote Miami, FL
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills: A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
Reposted 15 Days AgoSaved
Remote
Remote Miami, FL
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Edtech
The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.
Top Skills: AIAutomationDashboardsData EngineeringReporting
Reposted 15 Days AgoSaved
Remote or Hybrid
Remote Miami, FL
Junior
Junior
Mobile • Security • Software • Cybersecurity
The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.
Top Skills: CybersecurityIamSaaSSalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
Remote Miami, FL
111K-167K Annually
Senior level
111K-167K Annually
Senior level
News + Entertainment • Software
The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.
Top Skills: GainsightSalesforce
16 Days AgoSaved
Remote or Hybrid
Remote Miami, FL
68K-76K Annually
Mid level
68K-76K Annually
Mid level
Fintech • Software
The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.
Top Skills: Church Management SystemsPlanning CenterPushpay CcbRockSaaSSalesforce
16 Days AgoSaved
Remote
Remote Miami, FL
Senior level
Senior level
Software • Cybersecurity
The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.
Top Skills: Application SecurityCloudDevsecopsGainsightSalesforceSoftware Development
16 Days AgoSaved
Remote
Remote Miami, FL
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Software • Automation
The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.
Top Skills: TotangoVerint Product Solutions
16 Days AgoSaved
Remote
Remote Miami, FL
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Software • Automation
The Customer Success Manager advocates for customers, drives product adoption, identifies expansion opportunities, and manages account relationships, ensuring customer satisfaction and value delivery.
Top Skills: Customer Success PlatformsTotango
16 Days AgoSaved
Remote
Remote Miami, FL
113K-170K Annually
Senior level
113K-170K Annually
Senior level
Healthtech
The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.
16 Days AgoSaved
Remote
Remote Miami, FL
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.
Top Skills: EdiErp SystemsHl7Infor LawsonOracle PeoplesoftSaaSSmart On FhirWorkday
16 Days AgoSaved
Remote
Remote Miami, FL
Senior level
Senior level
Fintech • Financial Services
The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.
Top Skills: CatalystChurnzeroGainsightSalesforce
16 Days AgoSaved
Remote
Remote Miami, FL
83K-110K Annually
Mid level
83K-110K Annually
Mid level
Software • Business Intelligence
The Mid-Market Customer Success Manager at Onit manages a portfolio of 60 accounts, guiding legal departments to maximize value from the software while minimizing churn and supporting renewals through collaboration and customer advocacy.
Top Skills: ChurnzeroGainsightSalesforce
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16 Days AgoSaved
Remote
Remote Miami, FL
Senior level
Senior level
Hardware
The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.
Top Skills: Cloud-Based SoftwareDicomMri SystemsPacsTcp/Ip Networking
16 Days AgoSaved
Remote
Remote Miami, FL
134K-184K Annually
Senior level
134K-184K Annually
Senior level
Healthtech • HR Tech
The Senior Group Manager leads Customer Success Managers, driving customer retention and revenue growth while optimizing operations and team performance.
Top Skills: GainsightSalesforceTableau
16 Days AgoSaved
Remote or Hybrid
Remote Miami, FL
170K-220K Annually
Senior level
170K-220K Annually
Senior level
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.
Top Skills: AICustomer Success PlatformsEhrPmsSaaS
Reposted 16 Days AgoSaved
Remote
Remote Miami, FL
Senior level
Senior level
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills: Ai ToolsChurnzeroGongLookerPendoSalesforce
Reposted 16 Days AgoSaved
Remote
Remote Miami, FL
Junior
Junior
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills: APIsIntercom
Reposted 16 Days AgoSaved
Remote
Remote Miami, FL
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Digital Media • Analytics
The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.
Top Skills: Presentation ToolsProject Management SystemsSpreadsheets
Reposted 16 Days AgoSaved
Remote
Remote Miami, FL
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills: AnalyticsDigital MarketingPaid MediaSeo
Reposted 16 Days AgoSaved
Remote or Hybrid
Remote Miami, FL
500K-500K Annually
Senior level
500K-500K Annually
Senior level
Software
Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.
Top Skills: APIsContent Management SystemsDigital Asset ManagementEcommerceMedia WorkflowsSaaSWeb Technologies
Reposted 16 Days AgoSaved
Remote
Remote Miami, FL
Senior level
Senior level
Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills: CybersecuritySaaS
17 Days AgoSaved
Remote
Remote Miami, FL
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.
Top Skills: AIData Analytics
17 Days AgoSaved
Remote
Remote Miami, FL
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Senior Manager of Customer Success at SmarterDx will enhance client relationships, oversee implementation, and ensure maximum value from the platform for healthcare customers.
Top Skills: ChurnzeroSalesforce
17 Days AgoSaved
Remote
Remote Miami, FL
60K-72K Annually
Entry level
60K-72K Annually
Entry level
Software
The Customer Success Manager role involves managing customer relationships, providing support, training users on software, and ensuring customer satisfaction and retention.
Top Skills: Crm SoftwareSaas Solutions
Reposted 17 Days AgoSaved
Remote
Remote Miami, FL
Expert/Leader
Expert/Leader
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills: AIAutomationPredictive AnalyticsSaaS
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