Top Remote Jobs in Madison, WI

Lead SaaS onboarding engagements from contract signature through go-live. Serve as the primary client contact, assess business needs, develop tailored onboarding plans, manage timelines and risks, configure software, advise on data migration and workflows, resolve complex implementation issues, train users, evaluate go-live readiness, and coordinate handoffs to Customer Success. The role also contributes to process improvements, documentation, and post-implementation reviews.

Designs low-voltage and communication systems for building projects with moderate supervision. Develops telecom drawings and documentation, coordinates with project teams and MEP trades, performs quality checks, supports RFIs and submittals, and participates in meetings and site visits. Uses Revit, Bluebeam, BIM tools, and Deltek while providing guidance to junior team members. Domestic and international travel is required, and the employee is expected to pursue relevant telecom or project management certifications.

Provides entry-level technical customer support for Deluxe software. Monitors application support queues, manages tickets within SLA guidelines, documents customer interactions, troubleshoots issues, communicates updates, and works cases through resolution. The role also requires basic PC and workstation troubleshooting, scripting, networking, antivirus familiarity, Microsoft Office use, participation in client meetings, and ongoing product training.

Leads workforce funding and partnership strategy to secure tuition assistance and support institutional growth. Identifies grants and RFP opportunities, develops relationships with government agencies, funders, corporations, and industry partners, and advocates for alignment between education and labor-market needs. Collaborates with academic, admissions, finance, campus, and compliance teams to address student funding needs, shape programs, communicate impact, and ensure ethical and legal compliance.

Own the digital storefront and commerce journey across merchandising, applications, checkout, and post-purchase experiences. Develop product roadmaps, define requirements, lead cross-functional initiatives, optimize conversion funnels, test customer experiences, and use data to prioritize improvements. The role focuses on agentic commerce, AI chatbot workflows, B2B2C commerce, fintech payment flows, and customer trust products across web and mobile.

Own customer relationships from implementation handoff through renewal and expansion. Drive adoption, retention, measurable value, executive business reviews, risk remediation, and growth opportunities across an enterprise SaaS customer portfolio. Partner with Product, Support, Sales, and Development to communicate customer needs, improve outcomes, and enhance the customer success function.

Own customer-facing product areas from concept through production. Build and ship full-stack features, iterate on UI, UX, and application logic, translate ambiguous goals into engineering plans, and measure outcomes. Collaborate with deployment teams and customers, troubleshoot production issues, and independently make product and technical tradeoffs. The role requires strong TypeScript, SvelteKit or comparable frontend, Postgres, backend development, and experience building software for government or defense users.

Conduct vulnerability research and reverse engineering using advanced static and dynamic analysis. Develop proof-of-concept and operational exploits, bypass modern security mitigations, perform root-cause analysis, and build automation and research infrastructure. Communicate findings to technical and non-technical stakeholders, mentor researchers, and lead small to medium-sized teams through complete research project lifecycles.

Leads procurement strategy and a team of 7–8 professionals supporting raw materials, contract manufacturing, and components. Manages $55–$60 million in annual spend, supplier relationships, sourcing, negotiations, inventory settings, purchase orders, supplier quality, and procurement policies. Partners with production, quality, planning, and global procurement teams to ensure supply continuity, reduce costs, improve supplier performance, and support new product development.

Lead cross-functional Data Foundations programs spanning telemetry, platform health metrics, analytics infrastructure, data governance, and reliability. Own technical requirements, roadmaps, stakeholder alignment, delivery operations, and organizational adoption without direct authority. Partner with engineering on pipelines, event streaming, service levels, and anomaly detection while contributing to product discovery and customer use-case analysis. The role requires SQL proficiency, modern cloud data stack knowledge, and strong technical program management experience.