Top Remote Operations Jobs in Louisville, KY

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Oversee operations across multiple plasma donation centers, driving process improvement, quality compliance, audit readiness, KPI analysis, facility standards, employee relations, recruitment, training, and leadership development. The role serves as a liaison between center leadership and corporate teams, resolves operational deficiencies, supports regulatory inspections, and requires overnight travel up to 75% of the time.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Own the operating system for Cloudinary’s New Business organization, including sales processes, forecasting cadence, pipeline inspection, Salesforce data quality, reporting, and GTM workflows. Lead cross-functional CRM, CPQ, RFP, pricing, and process initiatives from requirements through adoption. Partner with sales, marketing, finance, legal, enablement, and alliances to improve forecast accuracy, operational discipline, field execution, and revenue performance.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Lead Supabase’s AI-native operating system by defining maturity models, company-wide standards, assessment processes, operating cadences, and transparency mechanisms. Manage two senior contributors focused on platform and enablement, drive adoption without direct authority, replace unnecessary meetings with automated reporting, integrate standards into onboarding, and measure whether AI agents reduce organizational coordination costs.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.

Leads global Professional Services operations, including Cloud Coach administration, resource and capacity planning, operational reporting, process standardization, data governance, and continuous improvement. Partners with Professional Services, Finance, Sales, IT, and leadership to improve utilization, forecasting, project execution, and operational visibility. Oversees and develops PS Operations Specialists while driving scalable systems, workflows, and reporting.

Provides clerical and administrative support for high-volume healthcare eligibility and recovery operations. Responsibilities include document and mail processing, payment posting, data entry, phone outreach to insurance carriers and healthcare providers, record handling, and adherence to policies and regulations. The role requires accuracy, productivity, organization, customer service, basic Microsoft Office skills, typing and 10-key proficiency, and on-site work in Lathrop, California.

Own and improve SafetyWing’s AI support agent in Intercom Fin by maintaining product knowledge, refining guidance and handoffs, analyzing performance, testing changes, and identifying expansion opportunities. The role coordinates with policy, Product, Engineering, Compliance, and Customer Care teams; evaluates emerging AI support capabilities; manages workflows and procedures; and reports performance insights to leadership.

Design realistic, multi-step business operations benchmark tasks from real workflows. Create supporting materials such as spreadsheets, system exports, process documents, and operational reports. Define objective grading criteria, identify ambiguous or ungradable tasks, and deliver approved work on schedule. Requires hands-on operations, reporting, process design, or workflow management experience, plus strong Excel and English skills.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Owns operational workflows and business application processes across the insurance policy lifecycle. Serves as the Applied Epic subject matter expert, managing configuration, workflow design, implementations, migrations, data quality, system support, vendor relationships, and release evaluation. Leads training for agencies and internal teams, develops documentation and role-based materials, resolves help tickets, and drives process improvements that reduce manual work and improve operational efficiency.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Manages infrastructure capacity requests through case management systems, including triage, validation, routing, escalation, queue management, and closure. Maintains case records, capacity logs, budget trackers, and operational documentation. Uses Excel to reconcile data and produce reports on volumes, backlogs, timeliness, escalations, and accuracy. Coordinates with stakeholders, identifies recurring issues, and recommends process improvements while following established procedures and escalation guidelines.

Build and lead the organization’s revenue operations function, establishing forecasting, CRM strategy, reporting infrastructure, and revenue lifecycle processes. Partner with Marketing, Sales, and Client Success leadership to improve pipeline management, customer lifecycle design, renewals, retention, and tool adoption. Manage and develop a growing Revenue Operations team while driving cross-functional collaboration and translating data into actionable insights.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Manages the Legal team’s operational infrastructure, including matter intake, contracting workflows, privacy rights requests, data mapping, equity administration, corporate records, legal technology, dashboards, and vendor relationships. Partners cross-functionally with Sales, Finance, Procurement, People, Security, IT, and Product to streamline processes, maintain audit-ready records, support merger integration, and identify opportunities for automation and AI-enabled improvements.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Own the operational infrastructure for partnerships and M&A, including Attio CRM administration, data migration, workflow automation, target mapping, scoring models, pipeline reporting, and repeatable processes. Build trusted systems and insights for corporate development while coordinating with Product, Data, Legal, Growth, and Clinical Operations. Maintain accurate data, improve workflows, track targets, and support partner and acquisition lifecycle execution.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Supports payment operations across chargebacks, disputes, refunds, settlements, and processor monitoring. Responsibilities include preparing representments, tracking payment KPIs, coordinating documentation with sellers and internal teams, investigating routine payment issues, responding to Tier I-II inquiries, and maintaining standard operating procedures. The role is remote and designed for early-career professionals developing expertise in payments, risk, fraud, and payment optimization.