Top Remote Customer Success Jobs in Louisville, KY
The Remote Customer Service Project Specialist enhances customer and agent experience by analyzing trends, simplifying processes, and managing projects. Responsibilities include recommending improvements based on data analysis, conducting impact assessments, and maintaining help content to ensure quality service delivery.
Virtual Property Claims Specialist at CNA responsible for handling commercial property claims, conducting investigations, estimating damages, and providing exceptional customer service. Hybrid position with office reporting expectation. Duties include triaging property damages, managing vendor relationships, negotiating claim resolutions, and coordinating investigations for complex claims.
As a Bilingual Associate Customer Support Technician, you will assist customers with inquiries related to software and hardware products, providing efficient customer service through phone, email, and chat. Your role will involve troubleshooting problems, documenting issues, and escalating unresolved concerns.
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The Client Success Manager will manage all phases of the client lifecycle, ensuring successful implementation and utilization of health predictive analytics products. Responsibilities include building long-term partnerships, guiding clients through implementation, analyzing client dashboards, and collaborating with cross-functional teams to ensure clients achieve optimal value from the solutions offered.
The Candidate Experience Specialist at GitLab collaborates with recruiters and hiring teams to enhance candidate experiences and improve hiring practices. Responsibilities include maintaining the applicant tracking system, managing candidate communications, and supporting the hiring process through coordination and relationship-building with various stakeholders.
The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.
Senior Business Operations Manager responsible for strategic planning, leadership alignment, special projects, and communication within the Customer Support team. Drive cross-functional projects, manage complex initiatives, and provide data-driven insights to improve customer experience and business operations.
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The Bilingual Customer Service Representative will assist Garner members in navigating their healthcare needs through live chat and email support. Responsibilities include providing education on benefits, managing inquiries using Garner’s tools, and maintaining knowledge of health benefits and insurance.
The Customer Success Manager will manage a book of business, focusing on net retention. Key responsibilities include client-facing B2B interactions, learning product functionality, managing projects, and communicating with executive leadership, all within a fast-paced startup environment.
The Senior Specialist will manage and enhance the global CCaaS platform for customer interactions, focusing on system performance, feature integration, and user training. Responsibilities include platform configuration, monitoring system performance, providing technical support, and developing user training materials.
Top remote Companies in Louisville, KY Hiring Customer Success Roles
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