Top Remote Jobs in Huntsville, AL

Leads and develops a team of Strategic Customer Success Managers responsible for enterprise accounts. Drives retention, expansion, account health, renewals, QBRs, forecasting, and operational consistency. Serves as an executive escalation point, coaches strategic customer engagement, incorporates generative AI into workflows, and partners cross-functionally with Sales, Renewals, Onboarding, Product, and Professional Services. Tracks portfolio performance and supports customer value realization across high-value SaaS accounts.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Owns a defined territory of mid-sized customer accounts, driving revenue expansion through upselling, cross-selling, consultative selling, and executive engagement. Develops territory and account plans, identifies growth opportunities, manages Salesforce pipeline forecasts, promotes PagerDuty Operations Cloud adoption, and collaborates with solution consultants, customer success, renewals, and product teams. Requires B2B SaaS sales experience, quota attainment, C-level selling skills, and familiarity with Salesforce and complex sales methodologies.

Executes and manages trades for SMA, UMA, MSP, and model-only accounts. Generates block trade orders, processes account maintenance and model changes, routes orders for execution, performs pre- and post-trade controls, reviews executions, reconciles trades, and supports sponsor connectivity. The role also identifies trading-process improvements and ensures client service-level requirements are met.

Own global people operations across the employee lifecycle, including onboarding, exits, payroll, benefits, compliance, documentation, and employee support. Administer US and international employment processes, manage PEO and EOR relationships, maintain HR data integrity, and produce workforce reporting. Partner with Finance, Legal, and People leadership on systems consolidation, compensation architecture, compliance, and automation. Improve processes using HR technology and AI while maintaining accurate, audit-ready records.

Lead complex security investigations across endpoint, identity, cloud, email, SaaS, and network environments. Own incidents through containment, remediation coordination, documentation, and post-incident review. Tune detections, queries, dashboards, workflows, and SOAR playbooks; improve SOC metrics, threat coverage, alert fidelity, and response processes. Partner on vulnerability and cloud-risk remediation, participate in global on-call rotation, use approved AI capabilities responsibly, and mentor analysts.

Lead and scale strategic global systems integrator partnerships, driving co-selling, pipeline generation, revenue growth, executive alignment, QBRs, enablement, embedded solution adoption, forecasting, and complex deal execution across regions. Serve as the primary global business development liaison between Rubrik’s sales organization and GSI partner ecosystem, while developing new-logo opportunities and expanding customer outcomes.

The Broker Partner Manager will recruit, activate, and grow employee benefits brokerage partnerships across North America. Responsibilities include building partner engagement strategies, generating qualified sales pipeline, managing partner accounts through the full deal cycle, achieving revenue targets, hosting partner events and campaigns, and collaborating with Sales and Customer Success. The role also involves developing partner program messaging, prioritizing target partners, maintaining engagement cadences, and presenting strategies to stakeholders.

Leads high-visibility product programs focused on market adoption, analyst relations, customer advisory boards, executive briefings, and industry events. Translates technical product roadmaps into compelling market value propositions, synthesizes analyst and customer feedback, and provides actionable insights to product leadership. Partners cross-functionally with Product, Marketing, and executive stakeholders while supporting strategic initiatives and external-facing communications.

Supports Account Managers and B2B travel and expense customers by resolving product configuration, integration, payment, policy, and platform issues. Communicates with program administrators, handles escalations, coordinates cross-functional solutions, drives adoption and retention, tracks customer KPIs, provides product feedback, and documents scalable processes.