Top Remote Customer Success Jobs

14 Days AgoSaved
Remote or Hybrid
United States
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
4 Hours AgoSaved
Remote
United States
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
109K-147K Annually
Senior level
109K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills: AIAutomationGainsightSaaS
Reposted 5 Hours AgoSaved
Remote
USA
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 5 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
109K-169K Annually
Senior level
109K-169K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.
Top Skills: CRMDexopsIt OperationsItilItsmSaaS
YesterdaySaved
Remote or Hybrid
Denver, CO, USA
91K-114K Annually
Senior level
91K-114K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Senior Customer Success Manager drives customer adoption of Dynatrace solutions, manages relationships, and collaborates across teams to ensure value delivery and renewal success.
Top Skills: HTMLHTTPJavaScript
YesterdaySaved
Remote or Hybrid
Detroit, MI, USA
76K-95K Annually
Mid level
76K-95K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Customer Success Manager is responsible for customer renewal, adoption of solutions, relationship building, and strategic account management.
Top Skills: HTMLJavaScriptSaaS
Reposted YesterdaySaved
Remote or Hybrid
New York, NY, USA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Reposted YesterdaySaved
Remote
16 Locations
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Healthtech
The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.
Top Skills: FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Reposted YesterdaySaved
Remote or Hybrid
United States
190K-257K Annually
Senior level
190K-257K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills: CRMCsm Platforms
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
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Reposted YesterdaySaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted YesterdaySaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
2 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager fosters executive-level relationships with customers to drive their digital transformation and SaaS adoption, advising on best practices and proactively addressing risks to achieve business goals.
Top Skills: Ai/MlDevOpsSaaS
2 Days AgoSaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
2 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
89K-120K Annually
Senior level
89K-120K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you'll ensure customer satisfaction, build relationships, provide product expertise, advocate for customer needs, and manage risks to meet their cybersecurity goals.
Top Skills: Cloud SecurityCyber SecurityNetwork SecuritySaaSSecurity Frameworks
2 Days AgoSaved
Remote or Hybrid
Vienna, VA, USA
148K-260K Annually
Expert/Leader
148K-260K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Manager oversees customer portfolios, drives product adoption, manages projects, mentors team members, and ensures optimal use of ServiceNow products.
Top Skills: AIServicenow
2 Days AgoSaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Bilingual Payroll Customer Success Manager will enhance customer loyalty and reduce churn by managing account relationships, leading product trainings, and analyzing data to optimize client experiences.
Top Skills: ChilipiperGoogle SuiteMS OfficePayroll SoftwareSalesforce CRMSlack
Reposted 2 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.
Top Skills: AmplitudeGainsightLookerOmniPlanhatVitaly
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with key stakeholders, guiding customers in their digital transformation and promoting PagerDuty's product adoption while proactively managing risks and ensuring customer satisfaction.
Top Skills: SaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Detroit, MI, USA
Easy Apply
112K-155K Annually
Senior level
112K-155K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with key customer stakeholders, drives product adoption and value, and forecasts risks. Responsibilities include guiding change management and representing customer feedback.
Top Skills: AIDevOpsMachine LearningSaaS
Reposted 3 Days AgoSaved
Remote or Hybrid
United States
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
3 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
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