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Top Remote Customer Success Jobs in Detroit, MI
News + Entertainment
Lead and develop a team of Ad Network Customer Success Managers, drive revenue and retention, and develop strategies for client success while managing advertiser relationships.
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills:
Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Digital Media • News + Entertainment
The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.
Top Skills:
Cloud-Based SolutionsCrm Software
Agency • Marketing Tech
The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.
Top Skills:
Adobe Experience CloudDrupalSalesforce
Healthtech • Software
The Clinical Nurse Consultant ensures post-go-live success for ICU Medical's infusion devices, providing clinical guidance, support, data analysis, presentations, and coordinating with cross-functional teams to enhance the customer experience.
Top Skills:
Crm/Business Automation SystemsMicrosoft Office SuiteTableau
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager (Enterprise), you will manage a portfolio of trade companies, ensuring they maximize software value through tailored support and analysis.
Sales
The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.
Top Skills:
AWSConfluenceGCPGoogle WorkspaceAzureSalesforceTableau
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.
Top Skills:
Ai Tools
Cloud • Software • Analytics
The Customer Success Manager ensures enterprise clients achieve business value from AI Agent investments by managing relationships, analyzing data, and guiding customer journeys.
Top Skills:
Conversational AiExcelGenerative Ai
Artificial Intelligence • HR Tech • Information Technology • Software
The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.
Top Skills:
APIsAts PlatformsData MappingsSAMLScimSsoWebhooks
Artificial Intelligence • Fintech • Software • Financial Services
As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.
Top Skills:
AIWealth Management Software
Industrial
As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.
Top Skills:
Crm PlatformsSalesforce
New
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Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will build and scale the customer success function, ensuring customer satisfaction, driving adoption, securing renewals, and expanding revenue through upsells and cross-sells.
Top Skills:
Analytics ToolingAutomation TechnologiesCRMGainsightGenaiSalesforce
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills:
GongLms IntegrationsSalesforce
Natural Language Processing • Software
As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.
Top Skills:
C#Database ManagementJavaJavaScriptObjective-CPHPPythonRest ApiRubySwiftWeb Development
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills:
Compliance SoftwareSaaS
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills:
ComplianceSaaSSecurityTechnical Solutions
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills:
AWS
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills:
Customer Success ToolsPendoSalesforce
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.
Top Skills:
AISaaSUcaas
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills:
Crm SoftwareSaaS
Artificial Intelligence • Edtech • Software
Lead end-to-end implementation projects for a multi-product platform in education technology, ensuring timely launch and effective stakeholder coordination.
Top Skills:
APIsClasslinkCleverInfinite CampusLmsPowerschoolSftpSisSynergy
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills:
B2B SaasCybersecurity
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills:
AICpeMachine LearningOpensyncSoftware-Defined Networking
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