Top Remote Customer Success Jobs in Detroit, MI

The Agency Contracting Specialist will guide new agencies through the onboarding process, optimizing client experience and ensuring timely deliverables and strong communication throughout.

The Account Manager will manage SLED customer accounts, ensuring renewals, upselling, and coordination across stakeholders while using Salesforce for tracking and reporting.

Manage relationships with existing customers, ensure satisfaction, identify upsell opportunities, and explore new business in a SaaS environment.

The Benefits Broker Partnerships Manager develops strategic relationships with broker partners, manages the partner lifecycle, drives referral revenue, and collaborates cross-functionally to enhance partner success.

The Senior Account Manager oversees client relationships, manages expectations, tracks KPIs, and collaborates with teams to enhance client satisfaction and retention.

As the Director of Alliances, you'll build a partner program targeting ultra/high-net-worth individuals, manage key partnerships, and drive sales revenue through collaboration and strategic planning.

The Senior Claims Adjuster manages complex workers' compensation claims, ensuring compliance and delivering optimal customer service while mitigating risks and costs.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

As an Account Manager at Adage, you will build lasting partnerships with clients, ensuring their satisfaction and growth, while managing a portfolio of accounts and proactively identifying new opportunities.

Responsible for acquiring large accounts in B2B & B2C sectors, creating sales strategies, collaborating with teams, and managing client relationships effectively while achieving revenue goals.