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Top Remote Customer Success Jobs in Detroit, MI

851+ Job Results
20 Hours Ago
United States
Remote
2,780 Employees
Entry level
2,780 Employees
Entry level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As an Associate Customer Support Technician, you will assist customers with software and hardware inquiries, providing efficient and friendly service through phone, email, and chat. Your role involves troubleshooting issues, documenting problems, and escalating unresolved cases to higher support levels, ensuring high standards of customer care.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
21 Hours Ago
United States
Remote
1,000 Employees
Entry level
1,000 Employees
Entry level
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
23 Hours Ago
2 Locations
Remote
Hybrid
220 Employees
Entry level
220 Employees
Entry level
Healthtech • Information Technology • Professional Services • Social Impact • Software
The Care Coordinator at SonderMind provides primary support for clients seeking mental healthcare, ensuring they are connected with the right therapists. Responsibilities include managing communication, assisting with onboarding and appointment scheduling, and collaborating with healthcare partners.
Top Benefits:
401-K
401-K Matching
Company Outings
+36 More

Featured Jobs

2 Days Ago
United States
Remote
400 Employees
70K-90K Annually
Mid level
400 Employees
70K-90K Annually
Mid level
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
As an Underwriter for Commercial Auto at Pie, you will assess medium to complex risks, make underwriting decisions, issue insurance certificates, and provide customer support. You'll utilize Pie's underwriting guidelines to evaluate risks and maintain partner relationships, while keeping informed on industry changes and participating in risk portfolio evaluations.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
2 Days Ago
United States
Remote
230 Employees
Mid level
230 Employees
Mid level
Cloud • Information Technology • Security • Software
The Customer Success Manager will build and maintain customer relationships to drive product adoption and expansion. They will act as a trusted advisor, develop success plans, track customer health, and collaborate with cross-functional teams to assist in customer retention and product feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
2 Days Ago
United States
Remote
950 Employees
60K-70K Annually
Junior
950 Employees
60K-70K Annually
Junior
Healthtech • Payments • Software • Telehealth
As a Senior Customer Success Manager, you will support strategic customers in achieving their goals by developing customized plans, enhancing their utilization of the platform, and driving net revenue retention through effective relationship management.
Top Benefits:
401-K
Company Equity
Company Outings
+45 More
2 Days Ago
United States
Remote
440 Employees
Junior
440 Employees
Junior
Healthtech • Social Impact • Software
As a Client Billing Support Specialist, you will troubleshoot and resolve issues for clients and therapists, educate them on the Grow Therapy platform, and ensure they feel supported throughout their experience. You'll also work to identify root causes of problems and collaborate with product teams to enhance the platform.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+62 More
2 Days Ago
2 Locations
Remote
1,200 Employees
Entry level
1,200 Employees
Entry level
Logistics • Robotics
The Customer Success Manager will drive partnerships with clients, ensuring product and service needs are met. Responsibilities include mastering specific areas of the Symbotic System (Inventory, Auto Inbound, etc.) and establishing performance metrics, all while fostering strong customer relationships through consultative engagement.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
2 Days Ago
USA
Remote
800 Employees
72K-154K Annually
Senior level
800 Employees
72K-154K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
As an Account Manager in the Client Success team, you will manage relationships with pharmaceutical clients, ensuring customer satisfaction and revenue growth. Key responsibilities include analyzing program metrics, collaborating with internal teams to deliver tailored solutions, and managing the regulatory review process for clients.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+38 More
2 Days Ago
USA
Remote
405 Employees
Senior level
405 Employees
Senior level
Automotive • Greentech • HR Tech • Sales • Software
The Senior Learning and Development Specialist will design, implement, and manage training programs for the Go-To-Market teams, focusing on enhancing skills in sales and compliance. Responsibilities include conducting skill assessments, developing targeted training, collaborating with subject matter experts, and creating engaging training content.
Top Benefits:
401-K
401-K Matching
Company Outings
+52 More
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