Top Remote Customer Success Jobs in Detroit, MI

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

As a Product Support Specialist, you will engage with customers via email, chat, and meetings to provide solutions, collaborate with teams to resolve issues, and enhance customer support resources. You will also share insights for product launches and ensure high-quality support by meeting performance indicators.

As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.

As a Customer Success Manager at Scratch, you'll develop expertise in financial products, build strong client relationships, drive growth through outreach and data analysis, and collaborate with internal teams to improve service delivery and client satisfaction.

The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.

The Customer Success Manager will engage with Trauma Registry customers to ensure efficient product adoption and satisfaction following deployment, manage customer relationships, drive product renewal and expansion opportunities, and provide data-driven insights to enhance client workflows.

The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.