Top Remote Customer Success Jobs in Detroit, MI

12 Days AgoSaved
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Remote
Remote Detroit, MI
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65K-75K Annually
Junior
65K-75K Annually
Junior
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.
Top Skills: Ai PlatformsCrm SystemsSalesforce
Reposted 12 Days AgoSaved
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Remote or Hybrid
Remote Detroit, MI
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
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Remote or Hybrid
Remote Detroit, MI
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
Reposted 13 Days AgoSaved
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Remote or Hybrid
Remote Detroit, MI
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
Reposted 13 Days AgoSaved
In-Office or Remote
Remote Detroit, MI
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
Reposted 8 Days AgoSaved
Remote
Remote Detroit, MI
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
Reposted 8 Days AgoSaved
Remote
Remote Detroit, MI
152K-187K Annually
Senior level
152K-187K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 15 Days AgoSaved
Remote
Remote Detroit, MI
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 10 Days AgoSaved
Remote
Remote Detroit, MI
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
17 Days AgoSaved
Remote
Remote Detroit, MI
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.
Top Skills: Salesforce
17 Days AgoSaved
Remote
Remote Detroit, MI
Mid level
Mid level
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
The Enterprise Client Success Manager manages relationships with clients, drives product adoption, achieves desired outcomes, and identifies business opportunities.
Top Skills: CRMSales Automation Tools
17 Days AgoSaved
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Remote
Remote Detroit, MI
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
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17 Days AgoSaved
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Remote
Remote Detroit, MI
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
18 Days AgoSaved
Remote or Hybrid
Remote Detroit, MI
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills: Enterprise SoftwareSaaS
Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Detroit, MI
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Detroit, MI
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
21 Days AgoSaved
Easy Apply
Remote
Remote Detroit, MI
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Detroit, MI
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Detroit, MI
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Reposted 21 Days AgoSaved
Remote
Remote Detroit, MI
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Detroit, MI
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
Reposted 23 Days AgoSaved
Remote
Remote Detroit, MI
169K-179K Annually
Senior level
169K-179K Annually
Senior level
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills: Application Security ToolsThreat Detection Platforms
Reposted 24 Days AgoSaved
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Remote
Remote Detroit, MI
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
24 Days AgoSaved
Remote or Hybrid
Remote Detroit, MI
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
24 Days AgoSaved
Easy Apply
Remote
Remote Detroit, MI
Easy Apply
Entry level
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsGitlab
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